My itunes account is locked , what should i do?
i was trying to purches chips for zynga poker and they asked me about the security questions i answered before and i couldnt remember the answeres and my account got locked , what should i do?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. You have no iCloud since that requies iOS 5 If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes. If yo do not have a backup yo can't restoe from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Sorry for the typos, I hope my message still gets across!
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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My iTunes account is locked, even password is correct, how to unlock my account.
If you are getting a message that it's locked, not that it's disabled, then try contacting iTunes Support and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Well, there's the problem... iDevices cannot sync with multiple computers.
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Hello my ipad 4 has been locked what should i do? it gives a message only your ipad has been locked with no other options. Thanks.
it cant just be locked. it may have 'ipad is disabled' if you have a passcode. give me more detail about what is going on.
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Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?
Kford_red wrote:
Feel a bit gutted as spent £££'s downloading music tonight and not been able to get the songs onto my phone so far!
The music you just downloaded tonight to your new computer is safe. The music you purchased on your phone is safe. You shouldn't feel gutted. It's your other music that you should have taken better care of. That would include any music you ripped yourself or purchased outside of iTunes. That you can't get back.
It has always been the user's responsibility to back up and protect downloaded music. If you didn't have a backup of your computer before it started acting funny, that's your fault. It would be no different than if you lost a music CD. It would not be a record store's responsibility to replace if you lost it. Digital music is no different. Similarly, a phone is not a backup medium. Phone's break, get misplaced or stolen all the time and are not a substitute for a backup copy of your music and media.
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I got a notification stating that a number has been associated with my now old iTunes account and it is a number I do not recognize. Should I be worried at all?
Yes, if you don't bother to change your password. You may also want to seriously consider turning on two step authentication.
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My wife downloaded an app. (couch to 5K) on to her IPad. Now when I try to access my ITunes account on my computer it locks up while trying to download the app. When I say lock up, I mean I have to cut the power to my computer to get it to boot back up.
Hi CBrown5414,
You may need to disable automatic downloads of Apps to your computer.
The information in the articles below should help you with this.
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/ht4539
Troubleshooting Automatic Downloads for purchased Apps, Music, and Books
http://support.apple.com/kb/TS3688
Cheers,
- Judy
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