My iTunes account is used by a few family members as well. One spent $50 and no one will confess. How do I find what ipod it was downloaded from? Or how to email of call a REAL person from apple to help?

I have an account that is used by several people with ipod touches. Someone spent $50 on an app and no one will confess. How can I figure out who's ipod it was from the internet? or What is an email or phone number to contact a REAL person from Apple?

" How can I figure out who's ipod it was from the internet? "
You cannot.  You can look at your purchase history and see more details.
"What is an email or phone number to contact a REAL person from Apple?"
There is no phone number and they cannot tell you either.  You can contact them if you like:
http://www.apple.com/support/contact/

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