My itunes account was fraudulently accessed now when I go to update on itunes store on my phone says apple id disabled. I can log on from my mac but not phone

my itunes account was fraudulantly accesssed now when I go to update on my iphone it say the apple Id is disabled. However when I log onto itunes from my mac it works.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Similar Messages

I traded iPads with my daughter. How do I get my iTunes account on this one? When I try to update it wants her information?

I traded iPads with my daughter. How do I get my iTunes account on this one? When I try to update it wants her iTunes information.

You can tap on the account in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and log out of it and then log in with yours. But if any of the apps that are currently on the iPad were downloaded by her account then only her account will be able to download updates to those apps - content from the store is tied to the account that downloaded it, not to the account that is currently logged in.

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I have also retarted twice...

HT1222 I get "An error has occurred" followed by "The operation was cancelled.(3072)" when I try to update to iTunes 11.0.3 while running OS 10.8.3. Whats up?

I get "An error has occurred" followed by "The operation was cancelled.(3072)" when I try to update to iTunes 11.0.3 while running OS 10.8.3. Whats up?

See if this is any help:
https://discussions.apple.com/thread/4150266?start=0&tstart=0

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

HT2736 How do i just send a song, not a hole album from my itunes on my iphone. You can do it from my computer but not my iphone.

How do i just send a song, not a hole album from my itunes on my iphone. You can do it from my computer but not my iphone. Please help. if there is not solution then someone should fix this!

It's not currently possible to gift a single song from an iOS device, you can only gift albums.
If you want to leave feedback for Apple (these are user-to-user forums) then you can do so via this page : http://www.apple.com/feedback/iphone.html

HT201365 I have changed my email address for my apple ID because my old email was deleted due to inactivity. Since iOS7 update it keep asking password of my old apple ID. How can I create a new icloud account?

How to change iCloud Account if the apple ID have changed email address.

HI Ross,
Go to Manage your Apple ID and change the current Apple ID back to the old email address (do not verify it - this is only temporary. Do not change your password)
Once you have changed it to the old ID, use your current password to proceed
Once you have completed what you are trying to do, change your Apple ID back to the new ID
Cheers,
GB

I cannot log in to which online .when i try to log in my username shows [ljava.lang.string@ and some numbers. I can log in using i.e but not FIREFOX .

I cannot log in on which web page .I am a member and contacted them ,they said it could be temporary folder issue and to delete them,i have done this and cleared my recent history .I also disabled all plug ins and extensions,finally i restored my laptop to an aerlier time.Apreciate any help.Thanks.

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"<br />
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"<br />
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

In Mail, can see messages from RSS feed but not my e-mail account

Mac OS 10.5.8, Mail 3.6. Turned on the computer and could not see any e-mails, though computer idnicated there were a few waiting for me. Found the messages in finder, but can'r figure out how to get mail to see them. Receieved some RSS ["apple news"] emaages and they show up fine. Tried "rebuiding" & "reindexing" and re-importing to no avail. Any ideas?

Here is the new incoming server info to be changed in the accounts preferences box.
imap.mail.me.com
The old one is mail.me.com
The only possible problem I see is that sometimes the incoming mail server cannot be changed and you might have to create a new account, but I think,and I'm not sure, that this deletes your messages in the mail program, so back up before you try this. Just in case.
Hope this helps.

My ipod touch shut down for no reason. now when i try to turn it on again, it goes to the apple icon to the spinning wheel, then it repeats. HELP!!!!

My ipod touch shut down for no reason. now when i try to turn it on again, it goes to the apple icon to the spinning wheel, then it repeats.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1368 My iTunes account was hacked and charges were made from some other computer. Now my computer isn't being recognized and I need to enter security answers I never provided answers for and cannot access my account to make a purchase. I need help!

My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?

Does anyone have any suggestions?

I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?

I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?

I can try, but I don't understand your problem.
What device are you using?
Do they have a Mac or a PC?
Do they have devices they are using?
What do you want to access? Do you want to sync that information you access?

Itunes account over rode and erased when a second was downloaded. help!

I had one Itunes account downloaded on my windows used with my Itunes shuffle. I used it regularly. When a second Itunes account was downloaded for a nano, it over rode the first account. All my songs were erased, and now my Itunes won't recognize my shuffle, because the account "belongs" to the nano. Is it possible to have two accounts on one computer? How do I fix this?

Not sure what "accounts" you are talking about - Win XP accounts?
Seen this?
Using Multiple iPods With One Computer

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I formatted by PC which erased the iTunes software as well. Now when i try to backup my iPad the new iTunes doesn't have access to my existing files. The option is to erase the current content of my iPad and replace it with existing files on my PC.

I formatted by PC which erased the iTunes software as well. Now when i try to backup my iPad the new iTunes doesn't have access to my existing files. The option is to erase the current content of my iPad and replace it with existing files on my PC. How do i get access to the preivous library?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

My itunes account was fraudulently accessed now when I go to update on itunes store on my phone says apple id disabled. I can log on from my mac but not phone

Similar Messages

Maybe you are looking for