My ITUNES account was hacked and they used $30 of my account.

How can I get this fixed and my account credited? The funds were from a Itunes Gift card. You can clearly see from my account purchase history that it is not something that I would by...the "details" are not even in English. I have tried to find a phone number...but APPLE makes this very difficult to get around their phone tree.

There is no phone number.
Change your passwords and contact itunes support. Click "Support" at the top of this page, then click the link under "Contact Us"

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The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

TS1368 My iTunes account was hacked and charges were made from some other computer. Now my computer isn't being recognized and I need to enter security answers I never provided answers for and cannot access my account to make a purchase. I need help!

My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?

Does anyone have any suggestions?

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID.

My Itunes account was hacked and 300$ stolen and I cannot get itunes to respond. Any advice?

My Itunes account was hacked and 300$ stolen and I cannot get itunes to respond. Any advice?

The money was stolen off of gift cards stored on my itunes account, and I did close the card on the account. I have changed my infortiona security wide but kept the rest of the changes they made to my account as proof. It has indeed been 48 hours since I conta cted them, and still no response. Also on this forum others have reported the same thing happening. Very sad I cannot even call Itunes about this. Thanks for your response.

My email address was recently hacked and they have changed all my passwords. Is there a way i can delete an ICloud account on my phone, mac and Ipad without putting the password in as i do not know this?

Hi
My outlook account was recently hacked and they have changed my passwords, secret questions and my information meaning i am unable to access this account. I have the hacked account set up on icloud for all of three apple devices. I have been reading online that to change or delete an account i need to login, or turn find my iphone off which i cannot do without the password!
I would be really grateful if anyone knew a way i could sort this out to fully delete the old icould account.
Thanks very much!

Contact the Apple account security team for your country and request assistance: Apple ID: Contacting Apple for help with Apple ID account security. If you can prove your identity to them, they can reset the password and help you regain control of the account.

My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

Is it possible to get your money back from Itunes if you were hacked and they purchased items?

My itunes account that I primarily use on my phone was hacked. A movie and a ringtone that I did not purchase showed up on a reciept that was emailed to me. I have changed the password to both my email and my itunes account. But I want to know if there was a way to prove I was hacked and can get my money back.

They show on your account's purchase history : http://support.apple.com/kb/HT2727 ?
If they do then you can try contacting iTunes Support via this page and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My Gmail linked to ITunes Store was Hacked. I can't access ITunes account!!

My Gmail I use to access Itunes store was hacked. I can't get in to change the password, and Google is not responding. Verify steps have been changed.
So, I want to make sure my Itunes account is protected but they must have used the email change using my Gmail to also change my password there
HELP!

If the password to your iTunes Store account was changed, you can try the iForgot site:
iforgot.apple.com
and use the "answer security questions" option. With luck, the hackers won't have thought to change those questions. You should then be able to change the password. If those questions were also changed, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

My yahoo account was hacked and ipad does not respond

My yahoo account was hacked and cannot get my ipad to accept my account again and new password

The money was stolen off of gift cards stored on my itunes account, and I did close the card on the account. I have changed my infortiona security wide but kept the rest of the changes they made to my account as proof. It has indeed been 48 hours since I conta cted them, and still no response. Also on this forum others have reported the same thing happening. Very sad I cannot even call Itunes about this. Thanks for your response.

HT4157 I have a cellular data account on my iPad. Almost immediately after I signed up, my e-mail was hacked and had to be cancelled. I cannot get into my AT&T cellular data account now to change the billing and account to my new e-mail. Please help.

I have a cellular data account on my iPad. Almost immediately after I signed up, my e-mail was hacked and had to be cancelled. I cannot get into my AT&T cellular data account now to change the billing and account to my new e-mail. Please help.

According to the AT&T Wireless web site, you can manage your iPad data plan either from the iPad, or by using a web browser:
From the website
Log in to your account at att.com/iPadlanding using the email address and password you used during activation.
Your account information will display. Select the desired account change option then tap Next.
Read the Terms of Service, and then tap Accept.
Review the Payment Summary to ensure the details are correct. Use the Back button if changes are required, otherwise tap Submit.
Read the Confirmation message then tap OK.

HT4859 my email account was hacked and ive lost all emails can i restore them from icloud

My email account was hacked and i've lost all my emails can I restore from icloud?

Not if they've been deleted. You could check your trash folder to see if they're still there. If not, they're gone.

HT2075 my account was hacked and purchases made

Recently my iTunes account was hacked and a credit card I don't own was added to my account. $50 of app and inapp purchases were made and now iTunes is holding me responsible for this accrued amount of charges. What can I do to dispute this?

easier said than done. Express Lane appears to be down. yay me.
do you know of other avenues? If so, do you have detailed link or contact info?

My account was hacked and bought Skype credits on ...

Recently, my Skype account was hacked and it was used to buy credits on my behalf. Admittedly, my account was set on autocharge and I use it from to time to call my family. Upon receiving the payment notification, I checked my call history and I was shocked to see that calls were made to Russia. I do not anyone in Russia nor have I any business calling that country. I have changed my settings recently and I don't know if that's enough to keep the hackers out of it.
This is very allarming and I hope something gets done about it. Skype Team, HELP!

I think you may need to contact customer service for clarifications and for further advice. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
for the meantime, it is also advisable to update your antivirus software then scan your computer as an additonal security measure.
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HT201303 how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

To check if you have a virus, you can download ClamXav
also, go to Applications>Utilities>Activity Monitor and see if there's anything that you don't recognize, and check your sent email to see if you've been sending emails without your knowledge.

My ITUNES account was hacked and they used $30 of my account.

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