My iTunes account was lost!
My iTunes account was lost! I had an iTunes account full of paid apps and the password became came incorrect, iForgot did nothing because of date birth mismatch (????), mail recovery failed - there is no e-mail recieved after 2 days. I tried all my three e-mail adresses thinking i´m stupid.
When i made a new account with different ID, and then renamed this new account to my original ID (!!!!), it worked, but without my apps, of course.
What happened? Where are my apps? Where is my full NAVIGON EUROPE for 80 EUR?
Did you use the computer he always used?
is the playlist on the computer?
can you restore from his last backup?
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and thnxCall Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck. -
I am trying to restore from icloud but it appears the 7.1 it was backed up in and the 7.04 on the new phone won't allow it. My itunes library was lost last week due to computer crashing and having to be restored. I have a clean very current icloud back up done on March 21st but I cant seem to get it there. Suggestions please?
You will have to update the iPhone to iOS 7.1 if that is the iOS the backup was done in. You cannot restore a newer iOS update to a phone with older iOS. Once you update the phone, you will be able to restore the backup.
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My itunes account was set up under an email account that has been deleted. I started a new i tunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted whin i sync it to itunes after purchasing new music?
I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
What is the way to actually contact Apple?
I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . . -
Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?
Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/
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I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?
I can try, but I don't understand your problem.
What device are you using?
Do they have a Mac or a PC?
Do they have devices they are using?
What do you want to access? Do you want to sync that information you access? -
My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My iTunes account was hacked. How do I get my account reactivated?
My iTunes account was hacked. There was an app on my phone that I did not purchase. It made 'in app' approved purchases on my account to the tune of $100 that I did not authorize. I have contacted PayPal who put a stop on payments. I have tried contacting the iTunes store several times over the past 3 days, and there has been no response. My iTunes account has now been disabled. How can I get help with this if nobody is responding to my emails? Is there a phone number to contact?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Frequently Asked Questions About Apple ID
iTunes Store: What to do if your account has been compromised
There is no phone number. -
My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?
Does anyone have any suggestions?
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my itunes account was fraudulantly accesssed now when I go to update on my iphone it say the apple Id is disabled. However when I log onto itunes from my mac it works.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I had to restore my computer to the factory settings, which means my itunes library was lost except for what was on my ipod nano. How do pull the songs from my ipod back onto my computer? I have over 200 songs. There is no way I can re-purchase them! Any help?
How to use your iPod to move your music to a new computer
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My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!
Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID. -
My itunes account was broken into in april 2012 and my apple ID is still disabled and I can not get into my account. What do I do to get it enabled?
There is no phone support for itunes.
Click Support at the top of this page, then click Contact Apple Support -
Received message that iTunes account was disabled without the reason provided
Received message that iTunes account was disabled; specific reason not cited
This was when you trying to download/buy something i.e. it's not a phishing email that you've received ?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Hi can anyone advise how i can download all my music/photos from my iphone/ipad etc to my new Apple Mac, my old itunes account was on a PC which has broken
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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