My itunes and app store apps to download apps is missing, my itunes and app store apps to download apps is missing
My itunes and app store apps to download apps is missing-
Switpe through your screens, might find them that way or go to the Home screen, swipe left. Use the search field to type in iTunes or App Store.
If you found the app icons, connect your iPhone to your computer, launch iTunes. Select the iPhone under Devices then select the Apps tab.
You can drag and drop the apps to any screen you want then click Sync.
If you can't locate the apps, restore your iPhone.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
Similar Messages
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I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?
You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before? -
I was downloading an app on the App Store. I pressed install app and it says I need to accept iTunes terms and conditions. So I click ok and it takes me to the page to accept it. I click accept and it takes me to the page where the app is and a thing pops up saying the app will download now. I click okay and the same iTunes terms and conditions thing comes up again. Over and over I accept the terms but it keeps going back saying the app is going to download but it never does.
There must be a problem with the app store right now as a number of people seem to be having this problem right now. Try purchasing it using iTunes on your computer, accept the terms and conditions there, then either sync it to your phone or download it on your phone as a past purchase (http://support.apple.com/kb/HT2519).
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Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help
Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)? -
What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!?
Thank you so much for the link. Am persevering thru it, will get there eventually, as I had already tried to press the Report a Problem link on the invoice, but it won' t connect to iTunes store on my iPad, it keeps saying can't connect. Infuriating. But thank you, you found me a link I would have taken ages to find.
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I am currently using OS X and need to update to 10.5 in order to upgrade and/or update softwares. I do not have the APP store option....I cannot even download Itunes. Any thoughts
You don't need 10.5. Skip it and buy a Mac OS X 10.6 DVD.
(73325) -
I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !
I have this problem too since ios6 upgrade.
4S iphone I can connect to itunes on 3g and download an app no problem.
I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
Driving me insane............. -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
Hello, can you tell me what i pay for. Itunes is collecting money form my visa on certain days of the month (for example on 15 september, on 12 september on 1 september etc). I have not downloaded apps for which i have tp pay. Do i have done something wrong or what???
It sounds like you may have subscriptions.
If you want to view your app subscriptions:
From your device's Home screen, tap App Store.
Tap Featured at the bottom of the screen.
Scroll to the bottom of the page.
Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
Tap the View Apple ID button.
Enter your password and tap OK.
From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
You'll then be taken to your App Subscriptions page.
To turn off auto-renewal:
From your Manage App Subscription page, choose an app subscription.
Tap the subscription category for which you want to disable auto-renewal.
Tap On to toggle the switch to Off.
You'll receive a confirmation message; tap Turn Off to confirm your choice.
To turn off auto-renewal on computer:
Launch iTunes on your computer.
Choose Store > Sign In from the iTunes menu.
Enter your Apple ID and password when prompted.
Choose Store > View My Account. You may be asked to re-enter your Apple ID password. Click View Account .
From the Account Information screen, scroll to the bottom of the page to the Settings section.
Click Manage to the right of Subscriptions.
From the Manage Subscription screen click on the subscription that you would like to manage.
On the Edit Subscription screen, you will see the current subscription status and subscription details.
Click the Off radio button to turn off Auto-Renewal.
You will see a confirmation window asking you to confirm.
Click Continue to proceed.
Note: When you turn off auto-renewal, you will no longer continue to be billed for your subscription, however your subscription will continue until it expires. -
I keep getting updates from my app store but yet when I go in and update it starts the process but then a message pops up that says the download cannot be done at this time. I have had to delete a few apps because of this. I have also signed out and signed back into my account and turned my phone on and off and still does the same thing. Help!
Hi tmcrae
First check that your device is not full, maybe you may have to delete some photos or apps to make space to do updates. if its not full then you will have to try pluging it into your pc/mac running itunes then doing a backup and restore. Then you should be able to do your updates.
Sorry but i cant think of any other way if its showing as installed already but is not there.
Hope that helps
Delboy1066 -
I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I'm trying to download a song on the iTunes app but some how I'm in the US store, how do I change back to the Australian store?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it
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