My iTunes app won't open on my iPhone 5S.
When I click on it, it immediately shuts down. I've turned off the phone and back on. I've also synced with iTunes on my computer. Not sue what else to try.
I just found this answer posted back in September. Not sure why this glitch hasn't been fixed:
Try this fix as it worked for us... It must be a hidden glitch : open the music app and click "store" in the upper left hand corner. It opens the store and corrects the glitch. After that, the store app will function properly again.
Similar Messages
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Music download interrupted, now iTunes app won't open or quit
Music download frozen/interrupted. Now iTunes app won't open or quit, and I'm unable to shut my computer down or install updates because it won't quit.
Hello there, CoreyAmy.
The following Knowledge Base article shows how to quit an application that has become unresponsive:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
Additionally, this article offers some pointers on how to resume an interrupted download form iTunes:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If your download was interrupted using your Mac or PC
Open iTunes.
Choose Store > Check for Available Downloads.
Type your account name and password if prompted.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
All my 3rd party apps won't open on my iPhone 4.
Recently all my apps won't open on my iPhone. All the stock Apple apps work though. All the 3rd party apps don't work. What can I do? I tried resetting, and restoring. What else should i try?
I'm also going through this problem and the only way to fix it (as far as I know) is go to App Store in your iPhone and download any random app (free app preferably), then make sure all your 3rd party apps work again and delete the random app you just downloaded.
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ITunes app won't open with the new iOS7 update...what do I do?
Tried opening itunes app, it comes up for a second then closes, not sure what to do...
Hello Gigi,
Thank you for providing so much detail about the issue you are experiencing with the iTunes app after upgrading to iOS 7.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Itunes app won't open on my imac
I have an imac with OS 10.7 I receive an error message when I try to open itunes. I also just got a new ipod touch and I get the same error message when I plug it to the computer. I guess the ipod trys to lauch itunes upon hook up. The message say " check with the deveoper to make sure itunes works with this version of Mac os X you may need to reinstall the application. be sure to install any updates for the application and Mac os X" I have reinstalled the app multiple times and checked for any updates to the OS. Any help would be great...... before I have a stroke!
Found this, don't know if it will help
unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary -
When trying to open the iTunes app on my ipad, it quickly closes.
There are a couple of my other apps that are doing the same thing. The Pitfall and Jetpack app that my son plays also closes during the middle of it loading.
How do I fix this?I just tried this and it did not work :/
I just got the latest update and I'm wondering if that is what is causing it??
I got a new movie on itunes on my desktop, and I was trying to get on itunes from my ipad to be able to load it on there.
Then noticed itunes as well as the other game apps that I mentioned wouldn't load.
Other apps seem to be working just fine and I've been able to download new apps from the app store. -
ITunes apps won't open on iPhone 4S
When App Store indicates an App needs to be updated on iPhone 4s, the App store is loading. And never opens. why?
first restart
http://support.apple.com/kb/HT1430
if that don't help then go into
settings->store
and input the same appleID the apps were purchased with
if one change appleID all apps bought with it act as you describe -
Just synced my iphone 3GS and now many of my app's won't open on my phone. This was with version 4.3.2. I tried a reboot on my iphone but that didn't help. Any ideas?
this happened to me with my iPhone 4. I researched the problem and found this :
"The reason this happens is because every time a downloaded app is opened it checks for your itunes password for validation that you are authorized to open that app (as it may contain personal info). From time to time the iphone 'forgets' your itunes password. You can fix the missing password by syncing the iphone with itunes or downloading an app from the app store and entering your password that way.”
And to fix it, all I did was download a new app, or delete a current one, I used Facebook, and re-download it.
Hope this helps -
My FB app won't open on my iPhone 4s
My FB app all of a sudden won't open......I have looked up the issue on the net but found no resolution.
You can try a reset, hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up.
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What can I do about my iTunes not opening ? I hasn't been able I buy songs for about a month.
Whaty did yo start a new topic? It just confuses things
https://discussions.apple.com/thread/5084840?tstart=0
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
When I tap on my app icon it only flashes open for a second and closed!!
I just found this answer posted back in September. Not sure why this glitch hasn't been fixed:
Try this fix as it worked for us... It must be a hidden glitch : open the music app and click "store" in the upper left hand corner. It opens the store and corrects the glitch. After that, the store app will function properly again. -
ITunes app will not open on my iPhone
Recently updated my iPhone 5 to iOS 7.0.2 & my iTunes will not open now. Please help!
If an App stops working
Basic Troubleshooting to fix sotftware issues
Reset
Restore with back up
restore as new -
App Won't Open on Verizon iPhone
Hello All,
A few days ago I purchased an app called "Skeptic's Dictionary" for $0.99. After it installed, I went to open it and it immediately closed. After 2 days worth of troubleshooting to fix it, as well as emailing the app's developer, I came to the conclusion that it's not compatible with Verizon's iOS, which is 4.2.8. The app's developer, in no uncertain terms, basically said it's designed to run on iOS 4.3, which is the latest version of iOS and what AT&T's iPhones have, but not Verizon's. This app was released at the very end of March, so it wasn't around prior or 4.3. Do a Google search, you'll see that Verizon's iPhone's iOS is behind.
Anyways, from what I've read online, Apple sent letters to app developers explaining this and asked them to update their apps to run on both iOS 4.2 and 4.2.8. Obviously this one did not and now I'm out $0.99. Not a whole lot, but it's still money. If I had known about this issue before purchasing this app, I never would've purchased it and instead could've used that $0.99 on an app that I could use. I know iTunes doesn't give refunds, I don't care. If it had been a $5+ app, then I'd be pretty mad, but whatever. I'm now hesitant on purchasing anymore apps because of this; I don't want to waste money on an app that I have no clue if it'll work or not since I don't have the most recent iOS on my phone.
Anyways, my questions:
1) Does this developer have to update his app to work on iOS 4.2.8? Given Apple's strict App & App Store policy, I'm surprised this app managed to slip by them since it doesn't work on Verizon's iPhones, which make up a LOT of the iPhone user base. Should I send iTunes an email letting them know about this app's issue? If I do, will they do anything about it?
2) Is Verizon going to get iOS 4.3 at all? It came out in March and it's now July.
3) Has anyone else with a Verizon iPhone had the misfortune of downloading an app that doesn't work because it's not compatible with anything below iOS 4.3?Sorry, above, it should be "Apple sent letters to app developers explaining this and asked them to update their apps to run on both iOS 4.3 and 4.2.8"
For some reason the "edit" button is not on my OP. -
My apps won't open on my iPhone 4s
Hi does anyone know how to fix this? I have only ha my phone for a week and it's down this twice now and I have tried restarting it 4 times. Thanks
Hi. I have tried resetting my iPhone 4S three times and I have also downloaded a free app. Neither of those have fixed the problem. It only seems to be the Just Dance 3/Autodance app that won't stay open but I don't want to lose all my dancing videos on there as they cannot be recreated Please help me I've had the 4S from November 2011. I assume that if I delete the app and reinstall it that will delete all of my videos? I can't see another way to get them off the iPhone and on to my laptop.
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App won't open on my iPhone 4 anymore, just a spinning circle?
I Have been using the cloud app on my phone, but have been unable to open in the last few times, just get the spinning circle. Coincidentally this started happening after the free upgrade from 5 to 25 gb. Any suggestions?
AGCmommy,
Let's keep working on this together. What application are you trying to open up? Have you tried to go to your iTunes/Application store and see if there are any updates? If you have done all of these I suggest that you press and hold the application and delete the application. When you have done that you can redownload the application and not lose any information.
RobinD_VZW
Follow us on twitter @VZWSupport
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