My iTunes can't open on my windows xp pro at all

Question

I just installed windows xp pro sp2 and i wen to ituens website and downloaded the latest version. At first it was working fine but a couple hours later it wont open at all theres no error message or anything else it will not open at all.I uninstalled and reinstalled it back and rebooted the computer and tried to open it again and still will not open at all.I also removed the ipod plugin and still nothing. Any suggestions because i need to organize my library.

Answer 1

Do you ust see the hourglass briefly when you try to start iTunes, then nothing?
If you open the task manager after trying to start iTunes, do you see iTunes.exe running on the processes tab?
If so you have a special type of launch failure which is often associated with problems with crypographic services in Windows XP. I will give a troubleshooting method which has been quite successful in diagnosing the cause of the problem. You need to work carefully through the various steps and feed back the results of each step, there a re a number of things taht could be causing this.
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Troubleshooting silent launch failure in Windows XP
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also prevent a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes.
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