My iTunes card is NOT paying off my over due balance!
Hey Guys! About a month ago i have a visa gift card registered to my itunes account and it had about $4 on it left so i bought one game with that on my iphone. Then I clicked on another game and it let me download that, and 2 more after that. I found it strange that they let me keep purchasing, but i figured that they would charge me through my service provider for my phone. Well a couple weeks later i tried to download a free app onto my iPhone, but it said there was an error with my last billing transaction, so i logged on to my itunes account on my computer and it said i had an over due balance of $28.20. So after speaking to apple they told me that i SHOULD BE ABLE to buy two $15 iTunes gift cards, register them and they should pay off for my over due balance. So after buying and registering these 2 $15 cards (total of $30) i went into my purchase history and it said i have $28.20 overdue, but i do have enough to pay off my outstanding balance, so i clicked on "Pay." At the top of my screen on itunes it says "Accessing iTunes Store" for 2 seconds then it goes away and nothing else happens...i sign out and back in i still have $30 in my account, i close iTunes and reopen and i still $30...Can someone PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
when i sign out and back in it says "Your Billing info has been changed outside of iTunes, Please approve your billing information for use in the itunes store"
god i hate how they make you HAVE to in put a credit card!
Message was edited by: B_Ram
E-mail itunes store support.
http://www.apple.com/support/itunes
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