My iTunes card said that the number is invalid but I have checked it several tomes

My iPhone 5c will not redeem my gift card

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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My iTunes card saids that the code is invalid, what can I do?

I need help with my iTunes card since it tells me that the activation code is invalid

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will possibly need to give them images of the front and back of the card and the codes from it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

HT3702 apps store said that the game is free but why the bill says it need money? please reply me!!!!!

apps store said that the game is free but why the bill says it needs money?
please reply me soon!!!!
chan family
<Email Edited By Host>

Did you add or change your credit card details when downloading the app ? If so then you've probably received a temporary store holding charge, which should disappear within a few days : holding charges. Or have you made any in-app purchases within the app (what app is it) ? If you log into your account on your computer's iTunes (Store > View My Account), what shows under your purchase history ?
As these are user-to-user forums, you are not talking to Apple here, I've asked the hosts to remove your email address from the post's title.

I am using an iphone 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.

HEY GUYS I AM USING AN IPHONE 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
PLEASE HELP ME.

This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.

I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer

I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer with a Mac. Can You verify the number you customer services gave me, L. Fernandes : <serial num removed-kglad>. I give you my phone number in Paris : <phone num removed - kglad>. Best regard. Chantal

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
p.s. this is a public forum. posting your phone number is a bad idea and posting your serial number will get it banned (or used by someone else and unavailable to you).

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the down

I purchased Lightroom 5 in December 2014. It was my understanding that I would get free upgrades when new versions come out. I attempted to download LR 6 and it said that the download was happening but there was no progress bar showing. I left the downloading screen open for 3 hours but nothing happened.

Robert,
You can purchase Lightroom 6 as a part of the creative cloud photography package, part of creative cloud, as a stand alone product or as a product upgrade.
If you purchased lightroom 5 as a perpetual product rather than the creative cloud, you would need to purchase an upgrade to Lightroom 6. Udpates are free for stand alone versions, but upgrades need to be purchased.
If you need to purchase an upgrade to a perpetual license that you downloaded or purchased at a store, see this link: Products . Scroll down to lightroom and click "buy". Click on the selectable text by " I want to: "and select "upgrade".
If you are trying to install Lightroom CC 2016 as a part of a creative cloud subscription, you should be able to download and install Lightroom CC 2015 from the Creative Cloud site. Since Lightroom CC is a new product, it will not show as an update in the Adobe Application Manager. Instead, press the install button next to Lightroom in the Application manager. If you don't see "install" by Lightroom in the application manager, please first try signing out and back in: sign in and sign out of the Creative Cloud desktop app
If you still have issues, see option 2 in this link:
Lightroom doesn't launch or quits automatically after splash screen
Regards,
Pattie

My Iphone 4 is recognized by Iphoto, but not Itunes. I have updated to iTunes 11.1, and the iPhone to iOS7. I have check the cable, and even tried a brand new cable.

I have updated to iTunes 11.1, and the iPhone to iOS7. I have check the cable, and even tried a brand new cable.
I have restarted everything, reset iPhone. Still nothing.

http://support.apple.com/kb/ht1808

I forgot the password for the apple store, I try to restore it with the first option (email) but i have check my account and the email doesn`t arrive

I forgot the password for the apple store, I try to restore it with the first option (email) but i have check my account and the email doesn`t arrive
What can I do???

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

I deactivated my CS6 and uninstalled on my PC, so I could install CS6 on a Mac. I downloaded CS6 on my Mac, but when I try and put in my serial number it's is telling me that the number is invalid. What else can I do?

I deactivated CS6 and uninstalled on my PC, so I could install CS6 on a Mac. I downloaded CS6 on my Mac, but when I try to put my serial number in it's telling me the number is invalid. What should I do next?

IIRC PS CS6 is not Cross platform. It takes a different license key code for each platform. A License key for Windows won't work on a Mac and a key for a Mac won't work on Windows. You'll need to buy another copy/License for Mac OS X.
At one time Adobe did allow you to switch platforms by paying them some money and getting a Mac license key code which I think then Deactivated the Windows license key.
IIRC the CC version does allow you to install on EITHER platform. But only one platform at a time. You can't have one copy on Windows and another on a Mac. Adobe does allow you to install on 2 computers with one license key but it must be on the same platform (Operating System) and both computers and or install of PS CC can't be used at the same time.

I receive an error message whenever I text recently entered contacts. It says the number is invalid. I have tried entering the number with the area code and without the area code.

I receive an error message whenever I try to send text messages to new contacts. It says the number is invalid and to enter a 10 digit number. I have tried entering the phone number with the area code and without the area code. Any ideas?

Same problem here. I've deleted the contact and had them text me, but when I try to text them back I get the same invalid number message! So frustrating! Please help!

I got an iTunes card and half the number is gone so I can't read it. Having a very hard time getting this fixed. Could someone please Email me on where n how I get this fixed. Thank you.

Can someone please tell me how I can get find out the code on my iTunes card. Only half of the number is on my new card and I can't read it. Thank you.

iTunes Store: Invalid, inactive, or illegible codes

I got an Itunes card and entered the number in the wrong place to redeem the $15.00. How do we correct this in order to use the itune card

I got an itunes card for easter in the amount of $15.00 and I entered the card number in the wrong place and I can not use the card. Can you please help me to redeem my card?

Contact itunes support:
http://www.apple.com/support/itunes

Can not sync ipod shuffle says : The Ipod SYS cannot be used with itunes because it is not formatted properly. But i have restore it several times and still not working

Hi, I'm trying to sync my new Ipod to get the new album I got but when I connected it the meesage: The Ipod SYS cannot be used with itunes because it is not formatted properly. appears in itunes. I have restored several times now but it is not working I already downloaded music to it, it is brand new..just 2 weeks old. Somebody can help me? Do I need to return it to the store I bought it from?

The last Restore completed without any error message, or do you get the "ipod SYS" error message?
I'm thinking this is a case of iTunes and Windows confusing the iPod's storage disk with another drive, described here
http://support.apple.com/kb/ts1493
So, iTunes/Windows thinks another drive is the iPod, and errors out because that drive is not formatted as expected (for an iPod). The solution, in the document linked above, is to change the iPod's assigned drive letter.

TS1292 I tried to put in a $15 iTunes card and put the code in correctly but it said the card was not properly activated.

It said the code was not properly activated what do I do?

Hope you still have the receipt.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

After an update, my itunes library was moved to my music file. I tried moving the file (itunes library.itl) into itunes, it said that the file was locked. How can I get the file to be unlocked so it can be moved?

Need help trying to get Itunes library back on my Itunes

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

My iTunes card said that the number is invalid but I have checked it several tomes

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