My iTunes card saids that the code is invalid, what can I do?

I need help with my iTunes card since it tells me that the activation code is invalid

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will possibly need to give them images of the front and back of the card and the codes from it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

  • My iTunes card said that the number is invalid but I have checked it several tomes

    My iPhone 5c will not redeem my gift card

    Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT201195 I entered the code for my gift card but I never used it,now I'm trying to use it but it's no there and doesn't let me redeem the code again. What can I do?

    I entered the code for my gift card but I never used it,now I'm trying to use it but it's no there and doesn't let me redeem the code again. What can I do?

    An iTunes gift card can only be redeemed once, you can't enter and redeem its code again. Since you redeemed the card you haven't bought anything (including IAPs and auto-renewing subscriptions), and your account doesn't show a balance ? You've tried logging out and back into your account and seeing if it shows then ?
    My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). If the balance is zero then it might not be shown.

  • I am using an iphone 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.

    HEY GUYS I AM USING AN IPHONE  3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
    AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
    PLEASE HELP ME.

    This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.

  • I got a AppStore Card for Christmas but the code is unreadable, what can i do?

    I got a AppStore Card for Christmas but the code is unreadable, what can i do?

    Click here and request assistance. Include as much of the code as you can.
    (73231)

  • My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

    My daughter has an iPod Nano but just received an iPod Touch 5G but iTunes won't recognise the new device. What can we do?

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    You need iTunes 11.1 or later on the computer.
    Does the iPod charge?

  • TS1292 My iTunes voucher keeps saying the code is invalid

    My daughter received some iTunes vouchers for Christmas, she has been able to redeem one of them but the other one keeps saying the number is invalid every time she enters the number. We have double checked that we are entering the number correctly. Any ideas what the problem could be? Thanks

    Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will possibly need to give them images of the front and back of the card and the codes from it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • After I downloaded iTunes and entered my gift card number it made me do it again and it said that the code was incorrect the second time. Help!

    There's something wrong here. I put the code in before I get an apple ID and then I get one...I picked a movie that I wanted to rent and put my ID and password in then it said review the payment options. I put my code in again and it said that it was invalid. PLEASE HELP!

    Hello Brod1,
    Thank you for the details of the issue you are experiencing.  The iTunes Store will automatically recognize the credit you applied.  You can find the details of how iTunes Store purchases are billed below:
    Order of iTunes billing methods
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
    When you buy individual songs from the iTunes Store:
    Free song credits are redeemed first.
    If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
    If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
    If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.
    When you buy an album on the iTunes Store:
    Gift certificate, prepaid card, and allowance credits are used first.
    If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases.
    If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.
    You can find the full article here:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS1292 I tried to put in a $15 iTunes card and put the code in correctly but it said the card was not properly activated.

    It said the code was not properly activated what do I do?

    Hope you still have the receipt.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I just bought an Itunes card and I am getting an error message that the code was invalid. Please help

    I just purchased an ITune gift card and when I enter it I am getting a message saying that it is an invalid code. what do I do?

    Try here: iTunes Store: Invalid, inactive, or illegible codes.
    tt2

  • I just bought an iTunes card and typed the code in to redeem it but when I did this it came up saying the card hasn't been activated properly what do I do?

    I just bought an iTunes card but when I went to redeem it it said the card hasn't been activated properly I put in the code right... What do I do?

    See:
    iTunes Store: Invalid, inactive, or illegible codes

  • When removing the code protector from the back of itunes card it removed the code as well

    Just bought an itunes card and when removing the code protector the numbers come off as well. I can not read the code any longer is there anything that can be done? Or do I need to take it back to the store I bought it at?

    Click here and contact the iTunes Store staff.
    (58260)

  • I bought a iTunes cards the code scratch off what can i do this.. HLP

    i bought a itunes card the CODE scarcth off having a hards time to read the CODE..

    iTunes Store: Invalid, inactive, or illegible codes

  • I charged iTunes card and I forgot my security answe what can i do and I don't remember also my email password

    I Have an i phone 6 and i charged iTunes card with 15$ and i forgot my security answer so what can i do

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (122625)

  • I receive the following error 42404-  cannot repair it with repair fonction. deleted itunes, dowloaded again, still the same error.  What can I do now

    I receive the error 42404 when I want to enter itunes.  Tried -repair- did not resolve problem.  Deleted and dowloaded itunes again   did not resolve problem.  What can I do to be able to enter itunes again?

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.

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