My iTunes crashes when the Radio tries to play a commercial,

I get the APPCRASH reason. Any ideas on how to fix? I have added the support to the Variables string

Hello wvabuckeye,
It sounds like you will be listening to iTunes Radio, and when a commercial starts, iTunes stops and quits unexpectedly. Depending on the version of your OS, I would recommend either of these articles:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
Thank you for using Apple Support Communities.
All the very best,
Sterling

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    Hello wvabuckeye,
    It sounds like you will be listening to iTunes Radio, and when a commercial starts, iTunes stops and quits unexpectedly. Depending on the version of your OS, I would recommend either of these articles:
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    Thank you for using Apple Support Communities.
    All the very best,
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