My itunes crashes whenever it is opened and while sending info to apple. what do I do

My itunes keeps on crashing since I did the latest upgrade. It was not doing this before. I am on my windows computer.
when it opens it gathers information for imatch and then sends to apple and then crashes....
what do I do?
Nolene

Open the App Store and upgrade iPhoto to the Mavericks version.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.

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  • Itunes crashing not able to open in Mavericks , even 11.1.3 what to do ?

    Process:         iTunes [868]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         11.1.3 (11.1.3)
    Build Info:      iTunes-1113011001003008~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [185]
    Responsible:     iTunes [868]
    User ID:         501
    Date/Time:       2013-11-11 22:49:59.036 +0530
    OS Version:      Mac OS X 10.9 (13A603)
    Report Version:  11
    Anonymous UUID:  3C200D25-49B9-00AF-115E-3D137E1104BE
    Crashed Thread:  0  iTunes main  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
    Thread 0 Crashed:: iTunes main  Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x00007fff8bf40866 __pthread_kill + 10
    1   libsystem_pthread.dylib                 0x00007fff932fc35c pthread_kill + 92
    2   libsystem_c.dylib                       0x00007fff8c35ebba abort + 125
    3   libsystem_c.dylib                       0x00007fff8c328a5f __assert_rtn + 321
    4   com.apple.CoreGraphics                  0x00007fff8f894e88 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
    5   libRIP.A.dylib                          0x00007fff8802fa7f render_glyphs + 197
    6   libRIP.A.dylib                          0x00007fff8802ed4a draw_glyph_bitmaps + 1739
    7   libRIP.A.dylib                          0x00007fff8802e1da ripc_DrawGlyphs + 2204
    8   com.apple.CoreGraphics                  0x00007fff8fcd2b46 draw_glyphs + 1449
    9   com.apple.CoreGraphics                  0x00007fff8fb7cce5 draw_glyphs + 1534
    10  com.apple.CoreGraphics                  0x00007fff8f94fadf simple_draw + 327
    11  com.apple.CoreGraphics                  0x00007fff8f94f96a CGPDFTextLayoutDrawGlyphs + 90
    12  com.apple.CoreGraphics                  0x00007fff8f951312 op_Tj + 69
    13  com.apple.CoreGraphics                  0x00007fff8f8e344d pdf_scanner_handle_xname + 108
    14  com.apple.CoreGraphics                  0x00007fff8f8e2753 CGPDFScannerScan + 308
    15  com.apple.CoreGraphics                  0x00007fff8f8e0a53 CGPDFDrawingContextDrawPage + 513
    16  com.apple.CoreGraphics                  0x00007fff8f8e0808 pdf_page_draw_in_context + 89
    17  com.apple.CoreGraphics                  0x00007fff8f8e07a8 CGContextDrawPDFPage + 57
    18  com.apple.ImageIO.framework             0x00007fff91e1955c decodePDF + 2798
    19  com.apple.ImageIO.framework             0x00007fff91e1870e copyImageBlockSetPDF + 1053
    20  com.apple.ImageIO.framework             0x00007fff91de08a4 ImageProviderCopyImageBlockSetCallback + 466
    21  com.apple.CoreGraphics                  0x00007fff8f8ea9e7 img_blocks_create + 559
    22  com.apple.CoreGraphics                  0x00007fff8f89ea69 img_data_lock + 1601
    23  com.apple.CoreGraphics                  0x00007fff8f89d480 CGSImageDataLock + 149
    24  libRIP.A.dylib                          0x00007fff88032b3c ripc_AcquireImage + 769
    25  libRIP.A.dylib                          0x00007fff88031b85 ripc_DrawImage + 1025
    26  com.apple.CoreGraphics                  0x00007fff8f89d023 CGContextDrawImage + 457
    27  com.apple.ImageIO.framework             0x00007fff91df0a66 CGImageCreateCopyWithParametersNew + 2379
    28  com.apple.ImageIO.framework             0x00007fff91deff6d CGImageSourceCreateThumbnailAtIndex + 3645
    29  com.apple.iTunes                        0x000000010b45ad84 0x10a998000 + 11283844
    30  com.apple.iTunes                        0x000000010ab29785 0x10a998000 + 1644421
    31  com.apple.iTunes                        0x000000010b4788c4 0x10a998000 + 11405508
    32  com.apple.iTunes                        0x000000010ad18006 0x10a998000 + 3670022
    33  com.apple.iTunes                        0x000000010b476c50 0x10a998000 + 11398224
    34  com.apple.iTunes                        0x000000010b6a6958 0x10a998000 + 13691224
    35  com.apple.iTunes                        0x000000010b6a12f9 0x10a998000 + 13669113
    36  com.apple.iTunes                        0x000000010b6a61a7 0x10a998000 + 13689255
    37  com.apple.iTunes                        0x000000010b6a5fc4 0x10a998000 + 13688772
    38  com.apple.iTunes                        0x000000010b495ce3 0x10a998000 + 11525347
    39  com.apple.iTunes                        0x000000010b029504 0x10a998000 + 6886660
    40  com.apple.iTunes                        0x000000010b0290b6 0x10a998000 + 6885558
    41  com.apple.iTunes                        0x000000010b02a689 0x10a998000 + 6891145
    42  com.apple.iTunes                        0x000000010a9aaad8 0x10a998000 + 76504
    43  com.apple.iTunes                        0x000000010ac0a821 0x10a998000 + 2566177
    44  com.apple.iTunes                        0x000000010ac0a75b 0x10a998000 + 2565979
    45  com.apple.iTunes                        0x000000010ac0a6e2 0x10a998000 + 2565858
    46  com.apple.CoreFoundation                0x00007fff8c4a8fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    47  com.apple.CoreFoundation                0x00007fff8c39cc5d _CFXNotificationPost + 2893
    48  com.apple.Foundation                    0x00007fff8d8554aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
    49  com.apple.AppKit                        0x00007fff8eb39b79 -[NSApplication _postDidFinishNotification] + 289
    50  com.apple.AppKit                        0x00007fff8eb263b9 -[NSApplication finishLaunching] + 2147
    51  com.apple.AppKit                        0x00007fff8eb25823 -[NSApplication run] + 128
    52  com.apple.iTunes                        0x000000010b2a5c57 0x10a998000 + 9493591
    53  com.apple.iTunes                        0x000000010ad28d4c 0x10a998000 + 3738956
    Thread 1:
    0   libsystem_kernel.dylib                  0x00007fff8bf40e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff932fcf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff932fffb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8bf41662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff8e83643d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff8e836152 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff8bf40e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff932fcf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff932fffb9 start_wqthread + 13
    Thread 4:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib                  0x00007fff8bf3ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bf3bd18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff8c3fd315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff8c3fc939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff8c3fc275 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff8c4b19d1 CFRunLoopRun + 97
    6   com.apple.mobiledevice                  0x0000000113b44701 __thr_AMRegisterForCallbacks + 217
    7   libdispatch.dylib                       0x00007fff8e8342ad _dispatch_client_callout + 8
    8   libdispatch.dylib                       0x00007fff8e83609e _dispatch_root_queue_drain + 326
    9   libdispatch.dylib                       0x00007fff8e837193 _dispatch_worker_thread2 + 40
    10  libsystem_pthread.dylib                 0x00007fff932fcef8 _pthread_wqthread + 314
    11  libsystem_pthread.dylib                 0x00007fff932fffb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff8bf3ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bf3bd18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff8c3fd315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff8c3fc939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff8c3fc275 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff8c4b19d1 CFRunLoopRun + 97
    6   com.apple.iTunes                        0x000000010a9b351f 0x10a998000 + 111903
    7   com.apple.iTunes                        0x000000010a99d0f3 0x10a998000 + 20723
    8   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    9   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    10  libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff8bf40716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff932fdc3b _pthread_cond_wait + 727
    2   com.apple.iTunes                        0x000000010a99c40f 0x10a998000 + 17423
    3   com.apple.iTunes                        0x000000010ae1a04b 0x10a998000 + 4726859
    4   com.apple.iTunes                        0x000000010ae1a77a 0x10a998000 + 4728698
    5   com.apple.iTunes                        0x000000010a99d0f3 0x10a998000 + 20723
    6   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 7:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x00007fff8bf409aa __select + 10
    1   com.apple.CoreFoundation                0x00007fff8c448d43 __CFSocketManager + 867
    2   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    3   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    4   libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff8bf3ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bf3bd18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff8c3fd315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff8c3fc939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff8c3fc275 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff8c4b19d1 CFRunLoopRun + 97
    6   com.apple.iTunes                        0x000000010aeca694 0x10a998000 + 5449364
    7   com.apple.iTunes                        0x000000010a99d0f3 0x10a998000 + 20723
    8   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    9   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    10  libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff8bf40e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff932fcf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff932fffb9 start_wqthread + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff8bf3ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bf3bd18 mach_msg + 64
    2   com.apple.iTunes                        0x000000010a9aec74 0x10a998000 + 93300
    3   com.apple.iTunes                        0x000000010a9ae9d5 0x10a998000 + 92629
    4   com.apple.iTunes                        0x000000010a9b030b 0x10a998000 + 99083
    5   com.apple.iTunes                        0x000000010aa6b906 0x10a998000 + 866566
    6   com.apple.iTunes                        0x000000010abb933b 0x10a998000 + 2233147
    7   com.apple.iTunes                        0x000000010b05a876 0x10a998000 + 7088246
    8   com.apple.iTunes                        0x000000010b00047b 0x10a998000 + 6718587
    9   com.apple.iTunes                        0x000000010a9b37ab 0x10a998000 + 112555
    10  com.apple.iTunes                        0x000000010b0001f3 0x10a998000 + 6717939
    11  com.apple.iTunes                        0x000000010afff7aa 0x10a998000 + 6715306
    12  com.apple.iTunes                        0x000000010a99c4fd 0x10a998000 + 17661
    13  libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    14  libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    15  libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib                  0x00007fff8bf3ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bf3bd18 mach_msg + 64
    2   com.apple.iTunes                        0x000000010a99c4c7 0x10a998000 + 17607
    3   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    4   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    5   libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff8bf40716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff932fdc3b _pthread_cond_wait + 727
    2   com.apple.iTunes                        0x000000010a99c40f 0x10a998000 + 17423
    3   com.apple.iTunes                        0x000000010a99c369 0x10a998000 + 17257
    4   com.apple.iTunes                        0x000000010ac0ccf2 0x10a998000 + 2575602
    5   com.apple.iTunes                        0x000000010ac0ccc9 0x10a998000 + 2575561
    6   com.apple.iTunes                        0x000000010a99d0f3 0x10a998000 + 20723
    7   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff8bf3ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bf3bd18 mach_msg + 64
    2   com.apple.iTunes                        0x000000010a99c4c7 0x10a998000 + 17607
    3   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    4   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    5   libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib                  0x00007fff8bf3ca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bf3bd18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff8c3fd315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff8c3fc939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff8c3fc275 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff8c4b19d1 CFRunLoopRun + 97
    6   com.apple.iTunes                        0x000000010a9b351f 0x10a998000 + 111903
    7   com.apple.iTunes                        0x000000010a99d0f3 0x10a998000 + 20723
    8   libsystem_pthread.dylib                 0x00007fff932fb899 _pthread_body + 138
    9   libsystem_pthread.dylib                 0x00007fff932fb72a _pthread_start + 137
    10  libsystem_pthread.dylib                 0x00007fff932fffc9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff77e55310  rcx: 0x00007fff552619d8  rdx: 0x0000000000000000
      rdi: 0x0000000000000707  rsi: 0x0000000000000006  rbp: 0x00007fff55261a00  rsp: 0x00007fff552619d8
       r8: 0x00000000fffff000   r9: 0x0000000000000093  r10: 0x0000000008000000  r11: 0x0000000000000206
      r12: 0x00007fff8fda8a5f  r13: 0x00007fff8fda89e0  r14: 0x0000000000000006  r15: 0x00007fff8fda8a47
      rip: 0x00007fff8bf40866  rfl: 0x0000000000000206  cr2: 0x000000010cf8e000
    Logical CPU:     0
    Error Code:      0x02000148
    Trap Number:     133
    Binary Images:
           0x10a998000 -        0x10c03afef  com.apple.iTunes (11.1.3 - 11.1.3) <A2A98806-87A0-3DC1-9B56-49D082615D15> /Applications/iTunes.app/Contents/MacOS/iTunes
           0x10c412000 -        0x10c492ff7  com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
           0x10c4d2000 -        0x10c4fcffb  com.apple.avfoundationcf (2.0 - 133) <385B4AC1-12A3-3ECC-98CD-31D391FCCEFE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
           0x10c53b000 -        0x10c70ffff  com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
           0x10c7dd000 -        0x10c7e1fff  com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x10c7ec000 -        0x10c7effff  com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
           0x10c7f7000 -        0x10cb23ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
           0x10cb4d000 -        0x10cb84ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
           0x10cb9b000 -        0x10cc71fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
           0x10cc90000 -        0x10ccd3ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
           0x10cf7c000 -        0x10cf7eff7  com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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        0x7fff8e2cc000 -     0x7fff8e2f0fff  libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
        0x7fff8e2f1000 -     0x7fff8e2f9fff  libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
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