My itunes doenst seem to be able to pick up my iphone 5 or iphone 4. When i connect with USB cable it says device unknow.
I have tried most thing like re-installing Itunes... ive called up Apple support but they have zero interest as its a Windows operating system, So I called windows support... 2 hours later still couldn't connect to my iphone. Just seems the device driver not working properly. Any help would be appreciated.... also bear in mind im no computer guru... so Janet and John explanation welcome !! ha
Perhaps something in this support article will help:
http://support.apple.com/kb/TS3221
Regards.
Similar Messages
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My time capsule seemed to have given up so I have just got a net gear router, I have no problem connecting wirelessly but when I connect an Ethernet cable it says it's connected but pages will not load
Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility. -
I have an iphone 4, iOS 7.1.2
Mac book pro 13in Mid 2012, with OS X VERSION 10.9.4, Processor speed 2.9 Ghz, Memory 8GB 1600MHz DDR3, Intel core i7, Storage capacity 750 GB, 650 GB available.
WHEN I CONNECT, THROUGH USB CABLE, MY IPHONE TO THE MAC BOOK PRO, THE ITUNES APP STOP RUNNING AND I CAN NOT SYNCRONIZE THE IPHONE.Hello skkmmayer,
That is probably a lot of stuff you do not want on your iPhone. So this can be handled a few different was. For you current situation, you can delete the apps directly on your iPhone by holding on the app until it starts to jiggle and then tap on the X of all the apps that you do not want. The second thing you can do is before you sync with iTunes, look at the app section on your iPhone to know what gets transfer to it and you can deselect items that you do not want. Lastly, if you download content on your iPad and it is a universal app, you can actually download it directly to your iPhone by looking at your past purchases and download it directly from the App Store. Check out the articles below for more information if need further assistance.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
iTunes 11 for Mac: Sync and organize iOS apps
http://support.apple.com/kb/PH12115
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G. -
It's strange, on my work issued Windows laptop I have no issues syncing my iPhone to iTunes. But on my personal MacBook, iTunes does not pick up my iPhone when I connect via USB. Any advice on this please?
See http://support.apple.com/kb/TS1591.
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Device button no longer appears in iTunes after connecting with USB cable
Since updating software to OUS 7.0.4 my device buttton no longer appears in the iTunes window after connecting with USB cable
Problem solved. I needed to reinstall my Apple Mobile Driver. I found the solution on this web site.
iOS: Device not recognized in iTunes for Windows http://support.apple.com/kb/YS1538
After I reinstalled the driver, my iPohne immediately synchronized with my computer. -
My HP notebook 64 bit Windows 8 after the last iTunes update will detect my iPhone 5, sync and when finished with thy sync I start a backup to my computer. It runs fine for a bit and then gives me message I have changed settings on my iPhone 5 and asked me if I want to update. I OK the question and runs a bit more and then drops the connection telling me cant find my iPhone 5. I can restart iTunes and start over and does the same thing.
ITunes update 11.1.1.62 had difficulties with the updates on 64 bit Windows 7 and 8.1 causing an error on boot other trouble. I found solution on research that insturcted to Remove iTunes, Bonjour, Apple Support and Apple Update and reload iTunes old version. I simply reloaded the new version becasue did not have the old version of iTunes. I have been working fine with the old version. I know problem is a simple setting somewhere but it is NOT SIMPLE to me since I dont know where the find the simple setting.
Will someone tell what to do. I appreciate all you smart guys.My apologies...the version is 11.1.4.62 not as stated aboive in my problem description. I'm trying again and it just finished syncing fine and my iPhone 5 is still connected to iTuns physcially with USB lightening cable and is displaying the iPhone icon top right. I clicked on it and iTunes is now "hung' or locked up. Shows to be an active running application but can't get back to it so willl have to kill with task manager. There is some kind of problem going on with the latest version of iTunes and Wndows 7 and 8.1 or something. My iPhone 5 now has a new feature that it is now asking me if I "Trust" this computer. iTunes just came "unhung" after several minutes while I was typing this. Now I am going to start the backup to this computer HP Winsows 8.1 and iTune 11.1.4.62 and see what happens. Says it is Backing up Jerrys iPhone but the Barber Pole progress bar is not turning an iTunes is hung again and I cant get back to it from this page I am typing on. Maybe it will eventually release as it did a moment ago.
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IPad will not connect to pc or iTunes, I get a double ping when I connect the USB cable
My iPad will not connect to either my PC or iTunes. When I plug in the USB cable I get a double ping from the PC. Any Suggestions?
I have never heard of this "double ping" issue in the before. You say it is coming from the PC so maybe it is a USB problem on the computer. I assume that you have tried another USB port on the PC. You could also try another computer that is running iTunes and see what happens.
I am not a PC user, so the only other thing I can offer is a link to the Apple support site for an iOS device not being recognized in iTunes for Windows.
http://support.apple.com/kb/TS1538 -
I have an windows 7 64 bits, and after i did the update from my ipod 4g to ios 5, my itunes(10) don't recognize my ipod.
what can i do?See the actions for that error number here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
david ffromlemoore wrote:
Dont have an answer for you, but maybe you can assist me. Not to tech savvy but trying to update 4gipad and ipad to ios 5. Keep getting error message 3194? not allowing update, any advice. Both show on list for update capabilities. -
Hi. I am receiving emails about a newly set up itunes account that does not belong to me (although has my name). The address used in connection with it seems to be in California and the person likes Justin Bieber (as I now have a receipt for that purchase). It states that it is billed to store credit. (a) I don't want to receive this person's information and (b) I certainly don't want to somehow be charged for it (although it appears, thus far, that I have not been). What's going on?
i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue -
I am trying to get the music content in iTunes on my Mac onto my iPhone. When I connect the devices, the computer does not seen to recognize the iPhone. i.e., on the open iTunes window, the iPhone is not seen as a connected "device".
Hi,
See Here
iPhone, iPad, or iPod touch not appearing in iTunes
From Here
http://www.apple.com/support/itunes/devices/
Also...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538 -
"I'm aware that with MacOS 10.8 Mountain Lion there is no support for USB cable sync of iOS devices." Notes and Safari Bookmarks cannot longer be sync via USB cable with iTunes. For owners of iPhone 3G that cannot upgraded the device to a version higher than iOS 4.2, syncing Notes and Safari Bookmarks via usb cable with iTunes is the only option we have. There is no iCloud integration for Notes and Safari Bookmarks under iOS 4.2. I'm not updating to MacOS 10.8, because there is no way to sync Notes and Safari Bookmarks via cable. So I won't be able to sync those anymore unless I upgrade to a newer model of iPhone. I'm not into a new hardware investment, at least not for now. I just want to know if iTunes 11 running in MacOS 10.7 Lion still have the functionality of sync Notes and Safari Bookmarks via USB cable.
Mac OS 10.7.5 and iTunes 11.0.4.
jlbr wrote:
I want to confirm if "other" still appears with iTunes 11 and MacOS 10.7 for sync Notes and Safari Bookmarks:
Yes.
If you are sincing Notes via iCloud, iTunes will tell you so.
If you change the iDevice - Settings> iCloud > Notes - Off, they sync (or not sync) thru iTunes (either wifi or cable).
So my question now would be:
Is "Notes" manual sync checkbox option provided under "Others" in iTunes 11.0.1 with MacOS 10.7 Lion?
If you change the iDevice - Settings> iCloud > Notes - Off, then yes. -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I am a group exercise instructor and rely heavily on my playlists. My old phone is an iphone 4s and I just bought an Iphone 6. I also have a macbook where I keep my itunes account, but I create all my playlists on my phone. I need to transfer those playlists from my old iphone into itunes in my computer so that I can then add them to my new iphone 6. However, none of the playlists on my iphone appear when I connect to my macbook. I have read other threads where the suggestion was to attach the old phone to itunes, find the phone in itunes and click the little arrow to the left to show the playlists. Then right click on the playlist and export it, saving it to the desktop, to then import it into itunes. However, in my case, the playlists do not show up when the phone is connected to itunes. I have clicked on the little arrow and all I get is "music", "purchased", etc., but none of my playlists. I'm sure some years back I probably deleted something in my itunes library and now none of my playlists show. Please help me. I would hate to have to recreate all of my playlists. Thank you!
I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer -
How to restore my ipad?My ipad say on screen CONNECT TO ITUNE.How can i do when i connect with computer.It is need itune new version.Can you sent me.I will be waiting your answer.Please help me sir.
Check for Updates.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%208/78d42b19fa42e8d83b5 5a65e1333373f_zpsf58bbe10.jpg -
i bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx
Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.
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