My itunes downloads, then says cant open, needs app support download ,uninstall and load again doesnt work, help!
cant download itunes when installed it says it is missing support files ,help
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
Similar Messages
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I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?
Place the iOS device in recovery mode using this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
http://jaxov.com/2010/05/recboot-iphone-recovery-mode/and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
Enter DFU mode without home button or Power Button | technoNix
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I purchased Oxford dictionary. It does not work (open). How to unload it and load on a working iPod?
See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
went to update iphone to 6.1 clicked update said connect to itunes. itunes makes me click restore and update. as soon as extraction then it verifys with itunes. while its doing it . it says cant find device and i cant use my phone till its restored. i updated my itunes on my computrt and tried many different cords and samet thing every time help me iv had the phone for 3 years
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
hi
i have a laptop with windows 7 my phone is an i phone 4 i have installed itunes on my laptop i can download all the free apps but when i double click them
in my library none of them will open my apologies im not very computer savvy thanks for any help you can giveHi petemack,
iTunes on your Windows machine allows you to sync and organize your iOS apps. The apps themselves can only be run from an iOS device, such as on your iPhone. You may find the following article helpful:
iTunes 11 for Windows: Sync and organize iOS apps
http://support.apple.com/kb/PH12315
Regards,
- Brenden -
title says all...
i didnt want cydia, but the kid who downloaded it said i could download free apps with it.
now my iphone crashes, help!Whether you or someone else installed it, or whether you want or don't want it is irrelevant. Support for phones with unauthorized modifications can't be given here, and your warranty is void.
The only thing we can suggest is that your Restore your phone in iTunes as a new iPhone, without using a backup. This may not work and you may get error codes such as 1015, in which case no further assistance can be given. -
Process: iPhoto [880]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.4.2 (9.4.2)
Build Info: iPhotoProject-710042000000000~1
Code Type: X86 (Native)
Parent Process: launchd [240]
Date/Time: 2013-02-17 15:14:14.827 -0800
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 3021491 sec
Crashes Since Last Report: 76
Per-App Interval Since Last Report: 15152 sec
Per-App Crashes Since Last Report: 55
Anonymous UUID: 4448B570-F9BE-48F0-BF96-DBBA5B82E442
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f0000020
VM Regions Near 0xf0000020:
CG shared images 00000000c2b3e000-00000000c2b46000 [ 32K] rw-/rw- SM=SHM
-->
Submap 00000000ffff0000-00000000ffff2000 r-x/r-x process-only submap
Application Specific Information:
objc_msgSend() selector name: isHeaderFlaggedFPO
objc[880]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9307bd47 objc_msgSend + 23
1 com.apple.prokit 0x0212c718 -[ProStructuredThemeStore renditionWithKey:] + 1447
2 com.apple.prokit 0x021d83c3 -[NSProThemeFacet _approximateRenditionForRenditionKey:] + 1557
3 com.apple.prokit 0x021d49a9 -[NSProThemeFacet renditionMetricsWithKeyAdjustment:] + 149
4 com.apple.iLifeKit 0x02002076 -[IPKToolbarView _toolbarHeight] + 104
5 com.apple.iLifeKit 0x020020f5 -[IPKToolbarView sizeToFitHeight] + 89
6 com.apple.iLifeKit 0x01fde360 -[IPKToolbarView setBackgroundStyle:] + 1752
7 com.apple.iPhoto 0x000ca373 0xb2000 + 99187
8 com.apple.iPhoto 0x000ca11a 0xb2000 + 98586
9 com.apple.iPhoto 0x000c964b 0xb2000 + 95819
10 com.apple.AppKit 0x987f4cba -[NSCustomObject nibInstantiate] + 385
11 com.apple.AppKit 0x987f4ac9 -[NSIBObjectData instantiateObject:] + 271
12 com.apple.AppKit 0x987f3c99 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 349
13 com.apple.AppKit 0x987e9dde loadNib + 380
14 com.apple.AppKit 0x987e9423 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 841
15 com.apple.AppKit 0x987e90cf +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
16 com.apple.AppKit 0x989e1f34 -[NSWindowController loadWindow] + 240
17 com.apple.AppKit 0x989e1cd2 -[NSWindowController window] + 81
18 com.apple.AppKit 0x989e1b2f -[NSWindowController showWindow:] + 36
19 com.apple.iPhoto 0x000c7b07 0xb2000 + 88839
20 com.apple.AppKit 0x989e1ae8 -[NSDocument showWindows] + 116
21 com.apple.iPhoto 0x000c7aac 0xb2000 + 88748
22 com.apple.AppKit 0x98bd7d80 -[NSDocumentController(NSDeprecated) openUntitledDocumentOfType:display:] + 135
23 com.apple.iPhoto 0x002c6c22 0xb2000 + 2182178
24 com.apple.iPhoto 0x002924d2 0xb2000 + 1967314
25 com.apple.Foundation 0x9a527792 __NSFireDelayedPerform + 615
26 com.apple.CoreFoundation 0x95a212a6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
27 com.apple.CoreFoundation 0x95a20c37 __CFRunLoopDoTimer + 743
28 com.apple.CoreFoundation 0x959ffcd0 __CFRunLoopRun + 1888
29 com.apple.CoreFoundation 0x959ff1dc CFRunLoopRunSpecific + 332
30 com.apple.CoreFoundation 0x959ff088 CFRunLoopRunInMode + 120
31 com.apple.HIToolbox 0x95fa1543 RunCurrentEventLoopInMode + 318
32 com.apple.HIToolbox 0x95fa88ab ReceiveNextEventCommon + 381
33 com.apple.HIToolbox 0x95fa871a BlockUntilNextEventMatchingListInMode + 88
34 com.apple.AppKit 0x987e0ee8 _DPSNextEvent + 678
35 com.apple.AppKit 0x987e0752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
36 com.apple.AppKit 0x987dcac1 -[NSApplication run] + 911
37 com.apple.AppKit 0x98a6dac5 NSApplicationMain + 1054
38 com.apple.iPhoto 0x000c1c99 0xb2000 + 64665
39 com.apple.iPhoto 0x000c12e5 0xb2000 + 62181
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x91cbd90a kevent + 10
1 libdispatch.dylib 0x96c7ce04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x96c7b853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x91cbd02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97e39ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97e3b6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x91cbd02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97e39ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97e3b6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x91cbd02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97e39ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97e3b6fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x91cbd02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97e39ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97e3b6fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x79641f70 ebx: 0xc00af000 ecx: 0x02283baa edx: 0xf0000000
edi: 0x796425d0 esi: 0x0212c182 ebp: 0xc00aefd8 esp: 0xc00aeeb8
ss: 0x00000023 efl: 0x00010202 eip: 0x9307bd47 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xf0000020
Logical CPU: 0To reinstall:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
Hi somebody can I help me I can not runn the I tunes in my lap top cause said the Aplication Support was not fund Error 2
Hello, Mannybt.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through when receiving this error.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
im updating my iphone from 3.1.2 to 3.1.3 version and suddenly it says the sim card im using dosnt support my i phone..then i cant open my phone..what can i do?
Use a supported SIM card.
Remove/re-install the SIM.
Try a different SIM. -
I want to change my account payment method to none and I do not have a credit card yet.Plus, iTunes gave a message saying that I need to review my account and when I go there,the none payment method is hidden.
Assuming that you want help and that you aren't just copying-and-pasting that thread's title and posting a link to it, then have you tried the steps on the post that I linked to in my first reply on that thread ?
If you don't get the 'none' option when trying those instructions then you will need to enter credit card details before you will be able to use the account - when you've entered credit card details you should get the 'none' option and be able to remove your card details.
Or you can create a new account, and follow, exactly, the steps on this page when creating it' : http://support.apple.com/kb/HT2534 -
Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??
Thank you. NickOkay, we'll try the technique from the following post. Be sure to be logged in to your usual user account when doing so. (Otherwise you'll be editing the wrong set of HKEY_CURRENT_USER keys.)
Re: How do I turn off the compatibility mode for ITunes.
Does that clear up the compatibility message? -
i recently got iphone 4 , yesterday i was trying to install an application from the itune store it say that i need to authorize it ( i already have an account and bought some apps ) and there was a CLICK HERE BUTTON , when i press on it it take me a to a page that require some kind of activation code or smthn like that ,
how can i authorize the device ?
and btw i bought it from UAE store
IOS 4.3.2You should only make purchases for all your devices using a single Apple ID. There is no need, and indeed a good reason not to, set up a new Apple ID with each new device purchase. While items purchased under different IDs can be played on a single device, you cannot merge Apple IDs and it makes it cumbersome.
Apple IDs do not expire but may become dormant and require reactivation if they are not actively used.
You should make note of your Apple ID and passwords and keep a record of it. Like a bank account it contains access to items with value. Update your Apple ID email address as they change.
I see you were guided to this forum by a help page on recovering your password. If that is not sufficient try the links below. Apple will need to verify you are indeed to owner of the accounts to which you are trying to gain access.
http://www.apple.com/support/appleid/contact/
Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 -
when i plug my ipod shuffle 4th generation in a box pops up and says the right files for this ipod isnt on the system?? sooo i re downloaded itunes and it still doesnt work soo i deleted it all and eredownloaded itunes all up to date and it still doesnt ! any help please
What was the exact error message you received? When you removed and re-installed iTunes, did you use the precise instructions in this Apple support document to walk you through the process?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
B-rock -
My iphone is disabled and says conncet with itunes but it say cant help you untill you put in the password?
Restore in Recovery Mode: http://support.apple.com/kb/HT1808. If you don't have a backup your data will be lost.
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i have a problem since i downloaded ios 8 i have an ipad mini retina display i cant open my apps and update my apps and its glitch sometimes by ios 7 its working perfect no problems i want an update for this problem tnx
Are you trying to use the phone in Bahrain with a supported carrier there? I suspect not. If you try to use this phone outside of Bahrain, you won't have FaceTime. This is done to prevent folks from simply crossing the border to purchase iPhones in Bahrain...FaceTime is banned in Saudi Arabia & the UAE. Sorry, but you'll only have FaceTime on that phone while using it in Bahrain on a supported carrier's network there.
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