My itunes freezes when syncing my ipad. can anyone please help?
I have a 3rd gen Ipad with version 6.1.3 installed and Itunes 11.0.2.26 installed. I am trying to connect my ipad to my laptop (windows 7). Each time I connect the USB cable, Itunes recognizes the ipad and trys to connect to it. As it trys Itunes freezes and i canot do anything. (if i am listening to music it wil continue until that song is done) The rest of my computer is fine and not frozen. Itunes will eventually get to the point where it will show a little picture of the ipad instead of the circular loading symbol. But at that point itunes is completely frozen and i can't even open any menus. If i then unplug the ipad, itunes will free up like nothing happened. i have tried reinstalling itunes, restarting my computer, resetting the device manager, restarting my ipad, tried all of my USB ports, tried connecting with my Wireless internet disconnected, and probably a few more things i can't think of, oh and when i run the diagnostics, it tells me that there is no ipad detected. And when i am plugged in, my ipad charges for a split second then says it is not charging in the top right corner. Help?
I was able to get my iPad synced just now by going into the control panel and accessing "Services". This is located in the "Administrative Tools".
There you will find a service called "Apple Mobile Device". Select that service and you should see options on the left side of the window to stop or restart the service. I stopped it, started it again, and I was able to sync my iPad, finally.
I saw the instructions for this on another thread. I tried to find it again to post a link for you, but no luck.
In the meantime I also set up the iPad backup to go to the cloud rather than my PC. This also seemed to be less taxing on the system when syncing. I don't know which action enabled me to sync (for now), but something worked.
It's somewhat infuriating. Let me know if you find out anything else. I need documents on my iPad for work, and if I can't load them on there it has become a very expensive and heavy paperweight.
Cheers!
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