My iTunes Genius keeps shuffling songs on my windows 7 pc

Every time I try to pick one of the mixes on my iTunes G
enius it freezes up and starts randomly shuffling through available options what gives ?

I see skipping too in iTunes Radio on my 2nd-gen iPad mini running iOS 7.1.1.
Sometimes, it'll play music for a while just fine. Sometimes it starts skipping a number of songs, but then eventually plays one. Sometimes it just keeps on skipping - and apparently does something really bad because the iPad will eventually reboot after a minute or two.
I also have the iHeart Radio app on my iPad. And the weird thing is that when iTunes Radio does its skipping thing, then I switch over to IHR and it also does the same skipping thing.
How does that even make sense? IHR and Apple do not share credentials. They're completely separate ecosystems. This implies to me that the problem is within the iPad (or iOS) directly.
I've tried the following without success:
Hitting the play/pause button - makes no difference, the app keeps searching/skipping
Hitting the home button (simply backgrounding iTunes)
Using the app switcher to kill iTunes and then restart it
Switch to the iHeart Radio app
Shutting off and restarting the iPad (hold sleep button on top, then slide to power off) - not much point since sometimes the problem is so bad, the iPad reboots all by itself.
Logging out of my iTunes account (Settings > iTunes & App Store > click on my Apple ID > Sign Out) and then re-entering my credentials to sign in again
This problem is hard to reproduce on demand - as I described above, it often works fine.
I have not seen this problem occur at all on my iPhone 5s (iOS 7.1.1) that is setup with the same Apple ID.

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Hello moshiul,
I'd recommend taking a look through the following article, as it can very well help get your iPhone and iTunes talking again.
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http://support.apple.com/kb/TS1538
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Thank you for posting this problem and solution. I had the same problem and couldn't find much help elsewhere. I tried your solutions and would offer a slight change that made it worked for me.
I completed steps 1 through 6. Then iTunes tried to sync with my ipod shuffle. It wasn't communicating with the ipod so the software was frozen for several minutes. I switched to Device Manager window to "Scan for hardware changes" and the iPod showed up under Storage volumes, but with a yellow circle with an exclamation mark in it. Clicking on the device properties showed that it was not working properly. After iTunes finally gave up trying to synce and reported the "Required disk cannot be found" message I returned to Device Manager and uninstalled the device (ipod). Then I followed the directions in step 7. to "Scan for hardware changes". Windows automatically installed the hardware, but then wanted me to reboot. The first time I pressed "Yes". That was the wrong choice. The second time I pressed "No". Then I followed step 8. and returned to iTunes and the ipod was working again. I deselected "disk use", switched to the content tab and clicked on Autofill and it worked.
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I don't have a lot of free hard drive space so I keep all of my music on my ipod and erase it from my computer library after transferring it over. How do I get genius to look at the music on my ipod and not my empty computer library?

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From the Safari menu bar, select
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Unbelievable.
I have the same problem. Well, the songs are not really lost, but iTunes just gets confused about the correct path to the file. This may be related to handling of names. E.g., I have two folders for the B52's in my iTunes libraries, one is "The B52's", the other just "B52's". Maybe I even have a 3rd one, "B52's, The". Or an album appears twice, once in the folder "Compilations" and once in the folder "Various artists". The missing files are ever in one of these multiple locations. But iTune seems to use a wrong one. And there is no easy way to fix it. It needs to be done manually, song by song and takes easly 30..60 seconds per song. Blurp!
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HT1689 On the new version of iTunes the shuffle button and replay buttons appear to have disappeared on the genius tab and am always having to listen to shuffled songs now :( how can I stop this?

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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
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- Restore to factory settings/new iOS device.
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No backup is a huge mistake.
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I've even tried adding the mp3 songs to a playlist but, doesn't make any difference
I'm using iTunes and iPod for the first time so, maybe I'm overlooking something obvious in how to do what I want to do.
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I'm using a pc with XP.

Open the Advanced section of the iTunes preferences, check the box to copy the music to the iTunes library if it isn't already checked, and then import the music from the CDs again.
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My iTunes Genius keeps shuffling songs on my windows 7 pc

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