My itunes gift card only has a 15 digit code but it requires 16 digits to redeem it, what do I do?

My itunes gift card only has a 15 digit code but it requires 16 digits to redeem it, what do I do?

iTunes Store: Invalid, inactive, or illegible codes

Similar Messages

  • How do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

    how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

    jen19 wrote:
    how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
    Just buy something.

  • TS1292 I got an iTunes gift card for $15.00 and the code sticker ripped so now I can't make it out. So what do do?

    I got an iTunes gift card for Xmas and when scratching code it ripped so now you can't make out part of it what do I do

    Click here and request assistance. Include as much of the code as you can.
    (73379)

  • HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have a itunes gift card with an unreadable  "scratch off" code.   Does anyone know the email address I should send the front and back photo of the card to; so they can send me the code for the card?

    I have an iTunes gift card with an unreadable "scratch off" code.   I am unable to use the card?   Any suggestions?

    If you can't redeem your iTunes Gift Card or code.

  • 25$ itunes gift card only gave me 16$ credit?

    So yesterday I picked up a 25$ itunes gift card and added it to my itunes account. I was in quite a bit of a hurry (added to my account on my smoke break from work) so I didn't look too closely at the screen. I made a couple of in-app purchases last night with no problem but when I went to make another purchase this morning it wouldn't go through so I looked at my itunes receipts and it appears I was only given 16$ credit for my 25$ gift card. I will admit that this is the first time I have used an itunes gift card but this has to be some kind of error or mistake right?
    After realizing the problem this morning I even went into my itunes account thinking maybe something happened before I put the gift card on my account and somehow I owed itunes money before I entered the gift card but looking at the receipts in the days prior to yesterday show no purchases that weren't paid for.

    You've tried logging out and back into your account to see if your balance then updates, and you are sure that you didn't owe iTunes anything (no pre-orders and/or auto-renewing subscriptions due) ? If it doesn't update then try contacting iTunes Support and see if they can help with where it went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Moving abroad: can I pay with iTunes Gift Cards only?

    Hi,
    In September I'll be moving to Germany for 9 months as part of my uni degree. I want to change the country of the iTunes Store so I can buy songs when I'm in Germany.
    At the moment there is no credit/debit card associated with my account - I have always paid for songs using Gift Cards. I plan to add my UK debit card sometime soon to spend the remaining Gift Card balance (as the full  balance must be spent before switching countries), and then remove the debit card from my account. Then, when I get to Germany and change the iTunes Store country, I want to purchase a Gift Card and use it to start buying songs in Germany.
    What I would like to know is: is this possible? Or do I have to link a German credit/debit card to my accouint to buy songs after switching countries?
    Thank you,
    Katie

    Hi PurpleOmNom,
    You can redeem and use an iTunes Gift Card without a credit card.  From:
    Redeeming iTunes Gift Cards and content codes
    http://support.apple.com/kb/ht1574
    If you already have an account, you can redeem your gift card without using a credit card. If you don’t have an account, you can create a new account without payment information.
    See also:
    iTunes 11 for Mac: Redeem an iTunes allowance, gift certificate, or Gift Card
    http://support.apple.com/kb/PH12294
    You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
    Take care,
    Nubz

  • I received an itunes gift card by mail and I got 15 £ but I don't now how to redeem it because I have no code

    I received a 15 £ itunes gift card by mail and I can't redeem it because I have no code. What should I do? Please help!

    The code is under the scratchoff area on the back side of the card. Note that an iTunes card sold in the UK will only be valid in the UK, so if you live in another country, you will not be able to use that card.
    Regards.

  • Purchased iTunes gift cards and when trying to activate they say invalid.  How to I redeem?

    I purchased 3 iTunes gift cards and when trying to redeem, it says that they are invalid. I receipt of purchase that the cards were activated. Help, what do I do?

    Were the iTunes cards issued in the same country as your account is based (they are only valid in their country of issue) ? If they were and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the fronts and backs of the cards, and possibly their receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT204266 I used several apple and iTunes gift cards on my account with relevant codes.  How can I verify all cards have been used when total purchases don't line up?

    I have used several apple app and itunes gift cards to purchase apps and music with no problem.  Codes were entered as required.  Is it possible to get a printout of the card amount and codes to check against purchases.  My total is not jiving.

    No, you can't see a list of card redemptions, nor how items were billed - all you can do is view your account's purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.

  • Itunes gift card also not activated properly here code 5301

    Bought itunes gift cards on black friday...went to redeem them, got code 5301, not activated properly on all the cards. But have all the activation receipts. Waited 24 hours just like the store and receipt said. Till this day still not activated. E-mailed itunes support twice. Responses taking forever to get. Even gave them scans of cards and receipts. Anyone else having or had any luck with this?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do i get my code from my itunes gift card if i cant read the code

    how do i get my code from itunes gift card if i cant read it what do i do

    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292

  • I have a iTunes gift card $20 I cannot read the code to use credit

    I have a iTunes gift card $20. I can't read the code to use credit

    If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I received itunes gift cards in canada as a present from a relative and i have a US account. what do i do?

    im on holiday in toronto atm and had met some family who stay around four hours away. they gave me and my cousins 300 dollars worth of gift cards but we all have US itunes accounts what do we do? iTunes is refusing to let them work.

    what do i do?
    See this article.

  • TS1424 i have a wish list that i would like to purchase i have also download itunes gift card i can see the 25 dollars but i cannot purchase the music from my wishlist

    I have made a wish list and I am unable to complete the purchase, I have a $25 gift card from itunes that was downloaded when I open the account it shows the 25 but I cannot purchase the music from my wishlist can someone help me with this issue. 
    Thank You Cynthia62

    Just locate the itunes folder on your laptop, then locate media files then music and just click and drag to move the music from the laptop to the S5. Just be sure to move the music to the music folder on your phone and you're good to go. You don't even have to change the file format when you're moving the music over because Galaxy supports the iTunes media files.

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