My iTunes gift card should have a balance but it keeps saying it has been redeemed

My iTunes gift card should have a balance, I keep getting amessage saying it has been redeemed.  How do I find out the balance of the card?

You can enter the card umber into your iTunes account only once. Any balance left, will show up in your account, not on your card.

Similar Messages

  • I dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card

    i dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card HELP !

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • I have purchased apple store card error and i want to buy itunes gift card you have replaced

    i have purchased apple store card error and i want to buy itunes gift card you have replaced
    can you help me

    We are all iTunes users just like you.
    I doubt that anything can be done, but try contacting the store from which you purchased the card and ask them.

  • I purchased Creative Cloud through the Employee Purchase program. Had to reimage system. Need help reinstalling application. I have "redemption" code, but get error saying it has already been redeemed. Please advise.

    I purchased Creative Cloud through the Employee Purchase program. Had to reimage system. Need help reinstalling application. I have "redemption" code, but get error saying it has already been redeemed. Can you please advise how I go about getting my software reinstalled? If I was given the serial number when I redeemed, I don't have any record of it.
    Thank you,
    Starla

    Hi Starla Mehaffey,
    I would suggest you to sign in with your Adobe ID during installation and your product will automatically recognize your membership details.
    Refer this Link for any further assistance:- Redemption Code Help
    Hope that helps,
    Regards,
    Rahul Tyagi

  • HT201209 I have an ituns gift card. How do I determine its value? It has $25 printed on it but I dont know if it is still wotrh that.

    I can't download any application..says "can not connect to iTunes Store" what should I do?..

    Try logging out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in and see if the store apps then connect to the store ok.
    If they don't then try closing the App Store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
    If that doesn't fix either then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    In terms of your post's title about gift cards, if the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. On my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). It might not show if your balance is zero.

  • HT201209 I received a iTunes gift card from my mother in Canada. Is there a way to redeem this gift card.

    I received a iTunes gift card from my mother in Canada. How do I go about in redeeming this gift card?

    Go to Canada. You won't be able to change the iTunes Store country back without spending or clearing the balance.
    (78162)

  • Created new Apple ID, redeemed $20 gift card, now Apple doesn't recognise my Apple ID and the $20 Gift Card says it has been redeemed when it has just disappeared into my Apple ID that can't be found. I'm going around in circles trying to find my $20 gift

    I was given a $20 iTunes Gift Card for my birthday, I setup a new Apple ID, redeemed my card and now Apple doesn't recognise my Apple ID and the $20 credit has disappeared. I've logged on using my Dad's Apple ID, but where has the $20 Gift Card gone? I try to redeem it again and get message that it has already been redeemed. Not impressed with Apple at all. I've sent 2 emails to their support, no response. I tried calling today and the call centre is closed.
    Can anyone help me sort out this crazy problem? Why does Apple make it so hard to sort out?

    Hi thanks, When I enter the Apple ID I get a message that either my Apple ID or password are incorrect. I then go to Forgotten Password, enter my Apple ID, choose to get an email to reset the password, but no email arrives.
    So if I can't find/reuse the Redeemed Gift Card due to the Apple ID problem, surely that doesn't mean I lose $20??
    I first emailed one week ago. Have emailed for the third time today.

  • How do I use a gift card when it says it has been redeemed already when I know it hasn't?

    I just bought a new iphone and tried to load a brand enew gift card that was a present for Christmas.  Whn I tried to redeem it, it said that it had already been redeemed.  I scratched the label off the code myself.

    The same thing happened to me and I keep getting placed on hold! My time is very expensive! And have already been place on hold a totoal of 12 hours! With still no answeres! I just want it credited directly! I will never ever buy anything from Apple ever again!! Switching to Verizon if they don't help me! Tired of all the ******** that they have put me under! And have not seen one happy customer that has actually been helped in this form! Makes me wonder!

  • HT1918 i'm trying to change my card details and it keeps saying it has been declined anything i can do?

    im trying to change my card details as i have a replacement card but it keeps saying declined once i have put all the information in on my iphone as my laptop is broken and that is the only way i can get into my itunes account. any help would be good as i want to set up netflix for my apple tv

    Did u fix it?? I'm having the same problem

  • I have a gift card I want to use but it keeps asking me for my password, how do I use my gift card instead of credit card?

    I have a gift card I want to use in iTunes but when I go to purchase it asks for my password, how do I use the gift card not credit card

    johnny5241 wrote:
    thanks for the suggestions but still nothing happening, i need to reset my password for my id  password
    Probably.
    something has to be set up wrong on my iphone, cant figure it out
    You need to use the AppleID & Password you used to set up the iPhone.

  • HT201209 We are trying to use gift card to purchase music. But it keeps trying to charge my debit card instead of gift card. HELP

    How do i use itunes card to buy music. It wants to use my credit card info instead.

    Hello
    Please make sure if you have not done so already. Download the latest version of iTunes 8.0.2 below.
    If for some reason you find it is still charging credit card vs gift card balance, Please contact iTunes Store support below.
    http://www.apple.com/itunes/download/
    http://www.apple.com/ca/support/itunes/store/giftcard/ (Gift Card Related)
    http://www.apple.com/ca/support/itunes/store/creditcard/ (Credit Card Related)
    http://www.apple.com/ca/support/itunes/store/buy_troubleshooting/ (Purchase related)

  • I bought $30 worth of iTunes gift cards on my iPod. But it asked me to answer my security questions. note DOES NOT HAVE OPTION TO USE RESCUE EMAIL UNDERNEATH. I had this account on my previous iPod but didn't have this problem

    In the security questions area it is supposed to say below CANT REMEMBER ANSWERS? and has a blue link to email you. I DONT have that option,
    Please help, thanks

    It is likely asking because it is a new/different device.
    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I just put a itunes gift card in and downloaded songs,but they will not download.it says unable to download

    I Just put an itunes card in and will not download songs and it says unable to download

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • HT5035 I redeemed a gift card which showed a balance but has disappeared since I've updated my ipad

    Why has my giftcard balance disappeared since updating my ipad?

    Well something doesn't make sense here then.
    Contact iTS. They can verify when and who redeemed what.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I have tried downloading music from my purchased itunes to my music library several times but it keeps saying no music

    Can anyone please help me? I have tried downloading my purchased music on iCloud to my i devices, iPhone 5 and iPod touch has downloaded purchased music successfully and I can access all songs in my music library. My iPad 2 will not transfer the music to the music library. I have tried everything and had numerous emails ith the support team but still not working. Can anyone help?

    Are you absolutely sure the apple ID used to connect to the itunes store is the right one?
    settings>itunes & app Stores.  Check the account that device has listed.

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