My iTunes gift card that I just bought says that it's already been redeemed
My iTunes gift card says that it's already been redeemed and I just bought it
I had the exact same problem a couple of weeks ago and was instructed to scan of the front and back of the card and copy the original store receipt. I have the card, but not the original purchase receipt; not possible with a Christmas gift from couple of years ago.
I've had correspondence witha couple of the itunes customer services team who have been very unhelpful.
There is something very wrong in the itunes system where gift cards can be redeemed by 3rd parties (before the panels have even ben scratched off).
I would be interested to hear of any other similar experiences
Similar Messages
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how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
jen19 wrote:
how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
Just buy something. -
HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?
HOW CAN I REDEEM AN ITUNES GIFT CARD IN THE US BOUGHT IN CANADA?
You cannot.
Gift cards are country specific -
Can anyone tell me how to check the balance on an iTunes gift card that is not yet scratched?
Can anyone tell me how to check the balance on an iTunes gift card that is not yet scratched or activated?
If it's not printed on the card, then you'll need to check the receipt from the purchase of the card. There's no way to check the value from the card itself without redeeming it.
Regards. -
I have a $100 iTunes gift card from when I bought my daughters computer this summer. I want to split it up into four $25 credits at the ITunes store for my 4 kids....how can I do this?
You can't.
(73561) -
My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?
Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
When I scratched off my iTunes card, I immediately put in the code and it said that it had already been redeemed. Any ideas of how I can get the card to work?
Hi, amenic22.
Thank you for visiting Apple Support Communities.
If you are having issues redeeming an iTunes Gift Card, here is an article that you may find helpful. See the section labeled Contact iTunes Store Support.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Cheers,
Jason H. -
Does the balance of a iTunes Gift Card that is "loaded" to my iTunes Store / App Store account have an expiry date ?
I know that the actual card/s have an expiry date, but when I load the card value into my iTunes Store / App Store account, will this balance have an expiry date ?
I can't find an answer.UPDATE
Last night, approx.11:00PM I sent a "Express Lane" enquiry regarding my question.
I received the following e-mail back at 11:30PM:
I have read through your email and understand that you would like to know if there is any expiry time for Store Credit on your account. My name is ******* and I thank you for letting me help you with this.
That is a very good question *******, and the answer is once on your account there is no time frame required for you to spend it. It does not collect interest, but it will certainly be there for you, ready to be used when you find something that interests you.
Thank you for choosing iTunes as your source of entertainment, *******. If you have any more questions feel free to contact me as I am only an email away. Have a great day!
I have removed the names and highlighted the answer to the question I asked the forum. -
I received two iTunes gift cards that was suppose to be worth $25 dollars for each one for a total of $50 dollars, but when I tried to redeem the first one it said that it hadn't been activated,can y'all please give me a hand with this problem a friend gave them to me for money he owed me from a while back so please help me to activate these two cards. Thank You
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have an itunes gift card that does not work what should I do?
I have an itunes gift card that does not work what should I do?
Give me more details (but don't state the code).
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Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?
The obvious answer I think is that maybe you are not entering the letters and numbers correctly. I almost never get it right the first time when I use a gift card.
Try entering the code again - slowly and methodically. If it still doesn't work - look here for help.
http://support.apple.com/kb/TS1292
One final thought - if you are using a gift card that was purchased in another country - say like you have a Canada gift card and you live in the U.S. - that card will not work in the U.S. iTunes store. -
How do I download CC once I have put in redemption code? It keeps telling me that it has already been redeemed/activated and will not let me go any further.
if you've used your adobe id to pay for a cc subscription, download the cc desktop app and install it, Download Adobe Creative Cloud apps | Free Adobe CC trial
use the desktop app to install your subscribed programs. -
To whom it may concern:
Greetings!
I would like to ask and complain why my itunes gift cards said it already redeem when i just put in the code on the first place. can you help me with this please? i don't want to waste my money and suddenly it will just said its invalid eventhough you enter the right code.What happens when you try to do the IAP, are you getting any error messages ?
If you are also getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
HT5556 Hi there I have an iTunes gift card that won't work?
I have a iTunes gift card but seems it hasn't been activated so unable to redeem it?
Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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How can I activate an iTunes gift card that says it's not properly activated?
I'm trying to download an iTunes gift card and it says that I cannot activate it's because it's not properly activated. I really want to download it so I can buy some more songs. Please help me "activate" my iTunes card.
iTunes gift cards must be redeemed before using.
Help here > iTunes Store: How to redeem a code
You can check the balance anytime here > Account Home - Apple Store
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