My iTunes has a frozen screen, after purchasing music; how do i fix it?
What are some troubleshooting steps to unfreeze my iTunes Application, so that I can navigate and shop? It has been like this for two days and I have turned off the iPad and Wifi to hope for repair. Please, help!
Ignore last two lines above...
Tap and hold the iTunes icon at the bottom in the multitasking tray until the icons jiggle.
Tap the red minus sign on the iTunes icon.
Tap Home then tap iTunes.
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I'm deployed overseas and my iTunes account will not let me buy music how do i fix this problem
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Why has my ichat screen name been invalidated, how can i fix?
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Hi,
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Hello!, am a new iphone user I bought an iPhone off my friend and put my sim card in the iPhone.
I've had my iPhone for 2 months nearly, when I got the iPhone it was in Great condition still is...BUT... I have the 'white screen of death' but with grey lines down the screen, I thought it was only tempory because when I smacked the phone against something it would work again, but now the problem is Permanant!!
I've been on youtube and typed in my problem and people have suggested:
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I really can't live with out having my iPhone! Help!sounds like your LCD is broken. Replacing it would fix your problem. If you're handy with mechanical things you can replace it yourself, there are plenty of video's online who show you how. Order the parts and do it yourself, or you can pay roughly $50-75 to have it replaced.
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Has anyone experienced problems, after purchasing an iTunes code from PayPal, in getting iTunes to deliver the code (electronically, as advertised?)
Has anyone experienced problems, after purchasing an iTunes code from PayPal, in getting iTunes to deliver the code (electronically, as advertised?)
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Getting itunes has stopped working message after downloading to Windows 8.1
Getting ITunes has stopped working message after 10 seconds after downloading to Windows 8.1
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
ITunes has stopped working message after having it open for one minute.
It's fully updated to iOS 5 and was working fine until now. Running on Windows 7 and worked flawlessly till this point. Any tips? I already uninstalled and reinstalled. Only security software I run is Microdoft Security Essesntials and that has never been an issue. At a loss here.
iTunes has stopped working message after having it open for one minute.
I open itunes and a message comes up after a minute "itunes has stopped working". I got the update automatically to my Windows 7 64 bit pc 10.5.0.142. After reading tons of probelms online about version 10.5
I have decided to do nothing for now. Seems people are putting hours into trying to fix it. I was going to uninstall and reinstall but seems that isn;t working for to many people.
How do we get some help from apple?
Anyone have any answers??? APPLE HELP please!!!!!!!!!!!!!!! -
My iPad has a white screen after trying to restore. I try and restore again and the same thing happens and we are back at the white screen. How can I get it back?
type HT4097 in the search bar. its unable to update or restore iOS. Follow the instructions and if that does not work then id go to the local apple store.
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My iphone has a frozen screen. It will not turn off to reset. What can I do?
Press and hold the Home and Power buttons for 15-20 seconds until the white Apple logo appears to reset the device.
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HT4623 ITunes has a blank screen, does anyone know why? Thak you
ITunes has a blank screen does anyone know why
Hi Rose mfrompa!
I have an article that I believe will help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
HT201210 ITunes has a blank screen, does anyone know why? Thak you
ITunes has a blank screen does anyone know why?
Hi Rose mfrompa!
I have an article that I believe will help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I have 2 apple store accounts and this has resulted in 2 iTunes accounts with different TV show purchases. How can I get both on my AppleTV? It was suggested I sign out of the current active AppleTV account and sign in with the other. I can find no way to do this. Also, I have been advised by Apple that I cannot consolidate the two accounts.
I am certain you are doing backups of your TV shows on your computer in iTunes?! If not, do so. You should also make sure that you backup both accounts. Now, for your problem, you could combine the backups to one location then use your computer function on your Apple TV to watch all of your TV shows in one place. The only other way to watch both accounts is to actually go into account settings on your Apple TV and change the account info to the account you want to watch the TV shows in that account. Sounds awful, probably is.
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I recently purchased a movie and let the movie download onto my Air. Then I went to watch it, and now iTunes has no remeberence of my purchase? It took the money out of my gift card also...
Sign in and out of Itunes and check your purchases, or if you merely rented it.
verify you used same account on purchase as you did to watch it.
if no resolution, contact Apple about your account issue. -
I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.
Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
itunes has sent a lot of my music into iCloud. I have not asked for this. I can't log on to icloud, since I only have an ipod. How do I get my music back? It seems to have disappeared from my computer.
I have read the the advice you gave, and I had already tried that. It did not help.
When I tried to download an album with nine songs, (I have paid for the complete album), two songs were missing. One of them has showed up/disappeared a couple of times, but with a cloud/arrow-symbol next to it, what I thought to be a symbol for downloading from the cloud. When I click it, it starts a downloading process, and then I am told it cannot be done, "please try again later". The other song is nowhere to be seen. The song with the cloud/arrow-symbol, I bought 3 times, once with the album, twice just the song. That didn't change matters. iTunes tells me I have downoladed all songs I have purchased.
I do not really understand why you do not understand what I am writing, I only describe what happens when I use iTunes.
If a person want to use iCloud, one needs an iPhone, iPad or an iPod Touch. That information is not given until you have downloaded and installed the iCloud program. That is why I have it on my computer, but cannot use it. To set up an iClod account, you have to connect one of the above mentioned devices. I don't have one, so I cannot do it.
If you want the (13013) problem explained, I suggest you google it. I am not the only one to have that problem.
I am thankful that you spend time on trying to help me, but I cannot explain things clearer than this.
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