My iTunes has no "advance" key.

I downloaded iTunes but there is no advance key on tool bar.

Depending on the browser the file may have simply been placed in your downloads folder. You'll need to open the folder and double-click the downloaded file to proceed.
If iTunes is installed, but you're missing a next/continue button in the inital setup screens then you may need to increase the screen resolution and/or switch to normal sized fonts.
Or have I misunderstood the problem?
tt2

Similar Messages

  • Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

    I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
    Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I am running windows 7. My itunes keep shutting down on me. I keep getting the message itunes has stopped working What can I do?

    I keep getting the message itunes has stopped working. A problem has caused itunes to stop working correctly. What can be the cause?

    Hello Main Event,
    Thank you for using Apple Support Communities!
    I found this article while researching iTunes quitting unexpectedly on Windows 7 and feel it will help to resolve the issue here.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    It starts with troubleshooting 3rd party plug ins, then moves on to account troubleshooting if needed.
    Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
    If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.
    Take care,
    Sterling

  • Itunes Has Encountered and error and Needs To close

    My troubles all started when i updated my 30 gb ipod using itunes 7, from that day forward...itunes would say my ipod is corrupted, and would not let me add anything to it, it told me i had to restore it.
    When clicking restore...it would stop 15secs into it and give me error 1418 saying, it could not be restored.
    I then took it back to apple and they gave me a new one.
    Now recently ive had new music put on my pc, so upon going to adding folder to add the music to my library, itunes will crash about 30seconds into it.
    And windows would say "Itunes has encountered and erro......."
    And yes i have followed the procedures to do a clean install of itunes, and its still crashing on me. The inability to not being able to add music to your ipod using windows explorer drag and drop is a pain in the a%^.

    Cory,
    Are you trying to install the Quicktime standalone installer or Quicktime as part of the iTunes installer?
    Let's get an installation log on the problem and send it to the Apple engineers.
    1. Turning on some advanced logging by creating a new file in your "Documents and Settings\<username>\Local Settings\Temp" folder with the name "QTInstallerLauncher.log". You might have to turn on "show hidden files" to find this folder. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.)
    2. Start menu -> Run... In the text field of the dialog that comes up, type in "cmd" and hit return.
    3. In the command prompt dialog that comes up, find the Quicktime standalone installer on your desktop and drag it to this window. Then on the same line type in a space and then the following:
    /Verbose"c:\log.txt"
    There is no space between the e in Verbose and the double quote (").
    4. Hit return.
    5. The installer will create a log file:
    C:\log.txt
    and a file called:
    "Documents and Settings\<username>\Local Settings\Temp\QTPluginInstaller_9999.log" (number may differ). You may have multiple files like this..... Send them all, or at least the most recent ones.
    Find those files and send them to the apple moderator. Tell her Toonz sent you. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context.

  • After I open itune i then try to access either the itune store or the app store i get a message saying "ITunes has stopped working"

    After I open ITunes if I try to connect to the ITunes store or the App Store i get an error message.
    It reads
    "ITunes Has Stopped Working"
    "A problem caused the priogram to stop workin correctly. Windows will close the program and notify if a solution is available"
    I have rebooted, made sure I am up to date with itunes version and windows but it still wont work. My internet connection is fine
    How do I reestablish contact with the ITunes store?

    Hello. Have you tried using Safe Mode yet? For PC hold F8 on startup and select Safe Mode from Advanced Boot options screen. Also try reinstalling iTunes. Also open up the error console (wherever that might be; I'm a Mac person) and post the error that is causing it to quit. Hope it works!

  • TS1368 HELP!!! After upgrading to IOS 6.13 my IPAD Stucks in a plug-in screen and the Itunes. When i Try to connect to iTUNES pop-up message apear "iTunes has detected an iPad in recovery mode.. You must restore this iPad before it can be used with iTunes

    I have windows 8 enterprise OS and iTunes ver. 10.5.0.142. I was upgrading my iPad to IOS 6.1.3. After finishing the upgrade my iPad Reboot and currently stucked-up in a plug-in screen and iTunes Logo. When I try to connect it to the iTunes pop-up message appear saying " iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes." In short, I push the restore button then another pop-up message appear saying " The iPad software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." I tried many ways but still no luck. I repeatedly reboot the iPad and open the iTunes still the same problem. I try also to uninstall the iTunes and installed the lower version but still the same problem, I even check the firewall if the ITunes was block or My privileges is administrator to run the iTunes or even reset my winsock but the problem still remain. PLEASE HELP! Thank you in advance!!!

    Turn off your firewall and antivirus software.

  • "iTunes has encountered an error.." Help! I've tried EVERYTHING.

    I am running WIndows XP Media Center SP3 on an aging HP PC (Pentium 4).
    In the past, iTunes (v. 7, I believe) worked just fine on my PC with no problems.  For a long time, I did not have a 'need' to upgrade the software because it worked fine the way I liked it. However, after purchasing an iPod approximately 6 months ago, I tried to upgrade iTunes to a newer version, but upon installation, received the error message "iTunes has encountered an error and cannot continue" and have not been able to successfully update since. After tweaking and a lot of trial and error, I was able to get as far as an early version of iTunes 9 before getting the messages again.  As I have recently acquired an iPhone (and want to update to OS 5), it doesn't help me if I can't update to the latest version of iTunes (10.5). I'd like to experience the full functionality of my new phone, and I NEED iTunes for that.
    So far: I have repaired, removed, installed, uninstalled, removed all traces of (including from the registry) any and all versions of Quicktime and iTunes (and all related programs: Bonjour, MobileMe, Apple Support, etc) and NOTHING has worked.  I've removed codecs and other programs I thought may have contributed to the problem, but no luck. I've uninstalled my anti-virus software, no luck. I've used registry cleaners (CCleaner and Registry Crawler) to find and remove rogue files/extensions, etc. Still nothing.  At one time, I *was* able to get a standalone version of Quicktime to work (but not at the same time as iTunes), but again - a MUCH older version than the current one. This doesn't help me, as the moment I try to upgrade either Quicktime OR iTunes (or both) to get the most recent version(s), I again receive the same error... "iTunes/Quicktime has encountered an error and cannot continue."  I've even tried extracting files individually (using WinRAR) from the iTunes 10.5 installer package, and installing them one at a time.  Still no go.
    I have seen MANY people with the same problem I have - yet I've tried EVERY posible solution (short of re-installing Windows) I can think of, or have found, or that has been suggested in these forums and elsewhere - and NOTHING has worked for me.  Can anyone help me? Surely there must be SOME solution?
    The data Microsoft gives me when the error message(s) come up is as follows:
    iTunes:
    AppName: itunes.exe           
    AppVer: 10.5.0.142           
    ModName: unknown
    ModVer: 0.0.0.0    
    Offset: 001be6f6
    Quicktime:
    EventType : BEX    
    P1 : QuickTimePlayer.exe    
    P2 : 7.71.80.42    
    P3 : 4ea5c6ef    
    P4 : QuickTimePlayer.dll    
    P5 : 7.71.80.42    
    P6 : 4ea5c6d5
    P7 : 00005b6d    
    P8 : c0000409    
    P9 : 00000000
    Any information is greatly appreciated.

    iTunes:
    AppName: itunes.exe          
    AppVer: 10.5.0.142          
    ModName: unknown
    ModVer: 0.0.0.0   
    Offset: 001be6f6
    Quicktime:
    EventType : BEX   
    P1 : QuickTimePlayer.exe   
    P2 : 7.71.80.42   
    P3 : 4ea5c6ef   
    P4 : QuickTimePlayer.dll   
    P5 : 7.71.80.42   
    P6 : 4ea5c6d5
    P7 : 00005b6d   
    P8 : c0000409   
    P9 : 00000000
    That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view options on the PC.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
    5. Click OK.
    Now in My Computer, open your C drive.
    Open the "Windows" folder.
    Open the "system32" folder.
    What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books  Itunes has been my only source for my media needs.

    I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books  Itunes has been my only source for my media needs. 397 Apps 759 Songs over 100 Videos 13 books 3 IPhones 2 IPods So here is my problem with ITunes I purchased an App and it is identical to one I have already brought. The App description did not say anything that it would not do what I was trying to do. I wrote sup[port and asked if they could issue a credit. Mari at support wrote back and said he checked with his supervisor and they could not issue a credit.  I told them what a good loyal customer I have been to Itunes and Apple and they still refused.  Granted the App did not cost a lot of money (3.99) but it’s the principle. With customers having options to shop anywhere I would think a business would do whatever it takes to retain the loyal customers they do have Occasionally I rush to buy an App without fully understanding if it meets my needs. According to ITunes support that has occurred nine times. Here is the last reply that I received Roger, I know how frustrating it can be when things don't work the way they should be  and I do apologize for the inconvenience that this may have caused you. I am sorry but we could not be able to grant your request as we have made 9 exceptions on you. For more information on Apple's requirements for using the iTunes Store, please refer to the iTunes Store Terms and Conditions:http://www.apple.com/legal/itunes/us/terms.html Again, I am hoping for your kind understanding regarding this matter. Sincerely Mari iTunes Store/Mac App Store Advisor

    "The App description did not say anything that it would not do what I was trying to do."
    You've already had 9 refunds? You understand that apps are sold on a non-return policy, presumably. You bought an app that didn't claim to do something that you wanted from it, and now that you've found that it doesn't, you want your money back.
    Perhaps you've failed to explain your point properly but I can't see why you expect any sympathy from users here, not that it would make any difference. Only the store staff can issue refunds if they think appropriate. Chalk it up to experience. You could even contact the developer in advance of a purchase if you want to be certain an app does what you want. Then if it really fails to live up to the promise you would at least have a better argument for a refund.
    tt2

  • ITunes has stopped Working when using Ipod shuffle 3gen on Windows Vista HB

    Itunes keeps shutting down when I insert my Ipod shuffle into the usb connection of my latop. I am using a Windows Vista Home Basic for an OS.
    Not sure if this is a Vista, Apple issue, or something else...
    I have contacted apple about this and uninstaled/reinstalled Itunes. Yet after all this, I get the same error message. The message reads:
    "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    As far as I know Vista should be compatible with iTunes and it is until I actually try to use my shuffle (newest model). Its weird because my shuffle works fine on a second computer that has Windows XP for an OS...
    Does anyone have a solution to this??
    Thanks in advance!

    i have the same issue... but i found a workaround.. i tried 3 diff OS's . didnt change the problem. To Add apps or music to ur Ipod... simply DISCONNECT the Ipod from the PC then add files/folders to library. Then connect the ipod back to PC and sync. it has no problem adding the files that way (at least in my case) I hope this helps... Good Luck =)

  • Windows Vista - enter CD and it says iTunes has encountered an error. Help?

    Basically, I bought a iPod the other day and installed the latest version of iTunes. I put a CD in to rip and within seconds of ripping I got a message saying 'iTunes has encountered an error and needs to close. Windows will contact you if there is a solution to the problem' or something to a similar effect. I have tried un-installing and re-installing and diffrent CDs and it says the same every time. The CDs all rip fine into Windows Media but when I tried importing them into iTunes from there the same message came up. I am totally lost and I really need music! =P any suggestions on how to get around this would be great =D Thanks x

    iTunes:
    AppName: itunes.exe          
    AppVer: 10.5.0.142          
    ModName: unknown
    ModVer: 0.0.0.0   
    Offset: 001be6f6
    Quicktime:
    EventType : BEX   
    P1 : QuickTimePlayer.exe   
    P2 : 7.71.80.42   
    P3 : 4ea5c6ef   
    P4 : QuickTimePlayer.dll   
    P5 : 7.71.80.42   
    P6 : 4ea5c6d5
    P7 : 00005b6d   
    P8 : c0000409   
    P9 : 00000000
    That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view options on the PC.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
    5. Click OK.
    Now in My Computer, open your C drive.
    Open the "Windows" folder.
    Open the "system32" folder.
    What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • ITunes has unselected all of my songs in my Music Library. How do I make iTunes SELECT and CHECK all the songs in my Music Library?

    I've just upgraded iTunes and iOS 5.1. Suddenly iTunes has UNSELECTED every song in my music library.  When I pick "Select All" from the drop-down menu, all the songs are HIGHLIGHTED, but none of them are CHECKED. I can't manually check every song in my library. How do I get iTunes to SELECT and CHECK songs in my Music Library?

    thanks! got it. it's the command key. hold it down while checking one of the boxes and the rest of them will be checked.

  • This version of iTunes has not been correctly configured

    I completed a scan on my computer, and asked it to delete all duplicated files. For some reason i cannot open my iTunes, it just says 'This version of iTunes has not been correctly configured'. Me being me, i haven't copied any files or music to an external hardrive and now i can't even access them. I'm travelling on the train for 12 hours in a few days and would really like to be able to atleast watch a film! Please help! Thanks in advance

    but it just says it cannot repair due to another program being installed.
    I'd like to have a closer look at that error message please.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • "itunes has encountered a problem and needs to close" - while importing

    While importing a CD i get an error message halfway through and the burning stops. The windows message is: "itunes has encountered a problem and needs to close".
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    hi Jonathan!
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    Let's try a repair install of iTunes.
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    If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
    Can you launch your iTunes now?

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