My "iTunes has stopped working" keeps popping up every time I try to open it up, I don't know what to do, cause I can't get to my Library
I recently reinstalled my iTunes, and it was working fine, but now everytime I try to open it up, the message "iTunes has stopped working" and it shuts down. I have uninstalled it, and reinstalled it many times. I donl't know what to do. If someone could help me that would be great, thanks!
Waht is error type?. What platform is it?
Similar Messages
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'Itunes has stopped working' keeps popping up whenever connected to itunes store
So whenever I try to connect to the iTunes store, or if ITunes is trying to automatically update from the store, 'iTunes has stopped working' pops up. Tried EVERYTHING suggested in the community forums, from adding/moving dll files, reloading iTunes, safe mode start, disabling video drivers, moving iTunes profiles, etc. etc. I even went into the Preferences>Store and unchecked everything to do with updates from the Store. I still can't stop iTunes from crashing. Only thing that works is to disconnect from the internet. I can then open up iTunes, however do not have access to the store, so I can play my songs, but can't buy new ones ,or update my songs with any that I purchased on my iphone. I have been dealing with this for about 3 weeks now. My daughter has iTunes set up on another account on the same PC and it also crashes. Using iTunes 11.4, Windows 7 x64. Using Kaspersky - iTunes is 'allowed'. Have had Kaspersky for 3 years now. My son has a mac air, no issues. I have wasted far too much time on this issue. Any help would be appreciated. Is there anyone that actually works at Apple that can answer these questions? They put out all of this software and have no complaints about taking our money when we purchase songs, but we have no way of directly contacting any of them for assistance to issues, unless we have purchased an Apple item in the past year. Nice to have the community, but at some point an apple expert should get involved!
Waht is error type?. What platform is it?
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I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
"Check online for a solution and close the program"
"Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
Here are some of the Problem Details:
"Problem signature: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e"I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?
Hey Todd Rubenson,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows unexpectedly quitting. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
Editor busy keeps popping up every time i try to edit a photo please advise
editor busy keeps popping up every time i try to edit a photo please advise
There is a bug in iOS 5.1.1. You have to wait for an update (if you have a 4G). If yo have a 3G iPod there may be no further updates.
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Trust this computer keeps popping up every time I try to sync
I have a iPhone 6 iOS 8.3, Macbook Pro and iTunes 12.1.2.27 and am having an issue with sync.
In iTunes I can see my iPhone, but every time I try to sync a popup saying - Sync failed due to this computer is no longer approved for purchased apps on this iPhone?
I then approve the computer and it states that I now have 3 out of 5 approved computers. I then try to sync again but then the popup comes again?!?!
Am I missing something or is this a bug?
Any help is appreciated and thanks in advance :-)Hi, jmansa.
Thank you for visiting Apple Support Communities.
I understand that you are consistently receiving a prompt regarding 'Trust this computer' and an authorization alert. Here are a couple troubleshooting steps that I would start with. If the issue persists, please let me know.
iTunes: How to reset the Lockdown folder
If iTunes repeatedly prompts you to authorize your computer
-Jason H. -
Stop working sign pops up every time i tried to get on itunes
try to get on itunes. every time i get a stop working message. had i tunes on this hp desktop before. this promblem started about 2 weeks ago. have tried reinstalling no solution.
Hello tazzman77,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
The rotation feature on my new iPad 2 has suddenly stopped working. I was on Skype.
Shop guy (who didn't seem to be an Apple specialist) simply said it "oh the sensor has gone - sent it back to Apple"
Any one else had this problem? Any solutions?When following Eric's instructions, ignore the "Slide to power off" verbiage if it appears.
This procedure will not result in loss of apps, data or settings. -
My iBooks keep crashing when every time I try to open one specific book!
I had downloaded a book from iTunes store.
Every time I tried to read it, the iBooks crashed and the error message popped.
Could someone help me? This book is very important for me.
The error message as followed:
Process: iBooks [653]
Path: /Applications/iBooks.app/Contents/MacOS/iBooks
Identifier: com.apple.iBooksX
Version: 1.1.1 (600)
Build Info: iBooks-600000000000000~48
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iBooks [653]
User ID: 501
Date/Time: 2015-02-08 01:10:15.988 +0800
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 18533635-BA94-6A6A-EF12-ECBA7DFF6842
Time Awake Since Boot: 820 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000059ffd63fbec0
VM Regions Near 0x59ffd63fbec0:
CG raster data 0000000129448000-0000000129449000 [ 4K] rw-/rwx SM=ZER
-->
MALLOC_NANO 0000600000000000-0000600000400000 [ 4096K] rw-/rwx SM=COW
Application Specific Information:
objc_msgSend() selector name: asset
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff93f5e0dd objc_msgSend + 29
1 libdispatch.dylib 0x00007fff947db323 _dispatch_call_block_and_release + 12
2 libdispatch.dylib 0x00007fff947d6c13 _dispatch_client_callout + 8
3 libdispatch.dylib 0x00007fff947e2cbf _dispatch_main_queue_callback_4CF + 861
4 com.apple.CoreFoundation 0x00007fff94d9ac79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
5 com.apple.CoreFoundation 0x00007fff94d5730f __CFRunLoopRun + 2159
6 com.apple.CoreFoundation 0x00007fff94d56858 CFRunLoopRunSpecific + 296
7 com.apple.HIToolbox 0x00007fff96080aef RunCurrentEventLoopInMode + 235
8 com.apple.HIToolbox 0x00007fff9608086a ReceiveNextEventCommon + 431
9 com.apple.HIToolbox 0x00007fff960806ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
10 com.apple.AppKit 0x00007fff98c5ef81 _DPSNextEvent + 964
11 com.apple.AppKit 0x00007fff98c5e730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
12 com.apple.AppKit 0x00007fff98c52593 -[NSApplication run] + 594
13 com.apple.AppKit 0x00007fff98c3da14 NSApplicationMain + 1832
14 libdyld.dylib 0x00007fff951e55c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9a02e232 kevent64 + 10
1 libdispatch.dylib 0x00007fff947d9a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.MZBookKeeperController
0 libsystem_kernel.dylib 0x00007fff9a02d136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff91a2353e -[__NSOperationInternal _waitUntilFinished:] + 131
2 com.apple.CoreFoundation 0x00007fff94cf52d3 _CFXNotificationPost + 3283
3 com.apple.Foundation 0x00007fff919b8c31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
4 com.apple.CoreData 0x00007fff948ded36 -[NSManagedObjectContext(_NSInternalAdditions) _didSaveChanges] + 2118
5 com.apple.CoreData 0x00007fff948d0e39 -[NSManagedObjectContext save:] + 2057
6 com.apple.IMCommonCore 0x000000010f19cfe4 -[IMCoreDataSource saveManagedObjectContext:] + 230
7 com.apple.iBooksX 0x000000010f12b47d 0x10f105000 + 156797
8 com.apple.iBooksX 0x000000010f12a7f2 0x10f105000 + 153586
9 com.apple.iBooksX 0x000000010f135024 0x10f105000 + 196644
10 com.apple.iBooksX 0x000000010f12a7b7 0x10f105000 + 153527
11 libdispatch.dylib 0x00007fff947d6c13 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff947e05f7 _dispatch_barrier_sync_f_slow + 757
13 com.apple.BKStoreAccess 0x000000010f58b63a -[MZBookKeeperController performBlockAndWait:] + 67
14 com.apple.iBooksX 0x000000010f12b36d 0x10f105000 + 156525
15 libdispatch.dylib 0x00007fff947db323 _dispatch_call_block_and_release + 12
16 libdispatch.dylib 0x00007fff947d6c13 _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff947da365 _dispatch_queue_drain + 1100
18 libdispatch.dylib 0x00007fff947dbecc _dispatch_queue_invoke + 202
19 libdispatch.dylib 0x00007fff947d96b7 _dispatch_root_queue_drain + 463
20 libdispatch.dylib 0x00007fff947e7fe4 _dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib 0x00007fff97176637 _pthread_wqthread + 729
22 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.BKSeriesManager
0 libsystem_kernel.dylib 0x00007fff9a028532 semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff947ddc0f _dispatch_semaphore_wait_slow + 143
2 com.apple.IMCommonCore 0x000000010f1d9d17 __55-[BKSeriesManager _updateSeriesWithAdamIds:completion:]_block_invoke + 254
3 libdispatch.dylib 0x00007fff947db323 _dispatch_call_block_and_release + 12
4 libdispatch.dylib 0x00007fff947d6c13 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff947da365 _dispatch_queue_drain + 1100
6 libdispatch.dylib 0x00007fff947dbecc _dispatch_queue_invoke + 202
7 libdispatch.dylib 0x00007fff947d96b7 _dispatch_root_queue_drain + 463
8 libdispatch.dylib 0x00007fff947e7fe4 _dispatch_worker_thread3 + 91
9 libsystem_pthread.dylib 0x00007fff97176637 _pthread_wqthread + 729
10 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff9a02d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9717440d start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff9a0284de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9a02764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94d57b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94d56ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94d56858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff98dc233b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff97176268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff971761e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9717441d thread_start + 13
Thread 14:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9a0284de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9a02764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94d57b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94d56ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94d56858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff943f7c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff91a1e90a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff97176268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff971761e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff9717441d thread_start + 13
Thread 15:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff9a02d3fa __select + 10
1 libsystem_pthread.dylib 0x00007fff97176268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff971761e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff9717441d thread_start + 13
Thread 16:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff9a02851a semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff947ddc55 _dispatch_semaphore_wait_slow + 213
2 com.apple.MediaToolbox 0x00007fff8c09d1d7 0x7fff8bfe8000 + 741847
3 com.apple.CoreMedia 0x00007fff8d71a765 figThreadMain + 417
4 libsystem_pthread.dylib 0x00007fff97176268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff971761e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff9717441d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00006000004b0aa0 rbx: 0x00007fff93f5e0c0 rcx: 0x0000000000000050 rdx: 0x00000000ffffffff
rdi: 0x0000600000201aa0 rsi: 0x00007fff9663e235 rbp: 0x00007fff50af93c0 rsp: 0x00007fff50af93a8
r8: 0x0000000000000000 r9: 0x0000600000c56230 r10: 0x00007fff9663e235 r11: 0x000059ffd63fbea8
r12: 0x0000000000000000 r13: 0x00007fff50af9430 r14: 0x0000600000e41080 r15: 0x0000000000000000
rip: 0x00007fff93f5e0dd rfl: 0x0000000000010202 cr2: 0x000059ffd63fbec0
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10f105000 - 0x10f15ffff com.apple.iBooksX (1.1.1 - 600) <1EF4DD91-C857-3B0C-ADE9-B8305DD6AD21> /Applications/iBooks.app/Contents/MacOS/iBooks
0x10f198000 - 0x10f232ff7 com.apple.IMCommonCore (1.1.1 - 1) <07E297D4-DD28-3820-A437-EB23AFC026E0> /Applications/iBooks.app/Contents/Frameworks/IMCommonCore.framework/Versions/A/ IMCommonCore
0x10f2bc000 - 0x10f2e8fff com.apple.BKBookshelfCommonCore (1.1.1 - 1) <B9A31C3C-AEF5-36A5-ABC9-F22FFA8E2066> /Applications/iBooks.app/Contents/Frameworks/BKBookshelfCommonCore.framework/Ve rsions/A/BKBookshelfCommonCore
0x10f307000 - 0x10f370ff7 com.apple.IMPlatformCore (1.1.1 - 1) <3C7E5578-4B4E-3309-9EEE-71778C512189> /Applications/iBooks.app/Contents/Frameworks/IMPlatformCore.framework/Versions/ A/IMPlatformCore
0x10f3c1000 - 0x10f3eefff com.apple.iTunesLibrary (12.1 - 12.1.0.50) <E3BB68BE-6C57-3593-81F4-AD95BADE2E48> /Library/Frameworks/iTunesLibrary.framework/Versions/A/iTunesLibrary
0x10f40b000 - 0x10f411ff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/BookKit
0x10f423000 - 0x10f433ff7 com.apple.BKCommonCore (1.1.1 - 1) <663E0342-39D6-3FB3-9212-37550542F0EB> /Applications/iBooks.app/Contents/Frameworks/BKCommonCore.framework/Versions/A/ BKCommonCore
0x10f44f000 - 0x10f4fbfff com.apple.BKPlatformCore (1.1.1 - 1) <09250415-DFB2-38AE-91E8-A339A777734A> /Applications/iBooks.app/Contents/Frameworks/BKPlatformCore.framework/Versions/ A/BKPlatformCore
0x10f583000 - 0x10f594fff com.apple.BKStoreAccess (1.1.1 - 1) <9A98CF76-8AA0-346E-9396-9C5A06341803> /Applications/iBooks.app/Contents/Frameworks/BKStoreAccess.framework/Versions/A /BKStoreAccess
0x10f5ad000 - 0x10f607ff7 com.apple.BKFairPlayCore (1.1.1 - 1) <B66351B0-1A93-34E7-A0CD-B3D01E40E2F2> /Applications/iBooks.app/Contents/Frameworks/BKFairPlayCore.framework/Versions/ A/BKFairPlayCore
0x10f61a000 - 0x10f649fff com.apple.LookupFramework (1.1 - 148.1) <BAEA00A5-69A8-3B9A-9A7B-3349DEFE2BAB> /System/Library/PrivateFrameworks/Lookup.framework/Versions/A/Lookup
0x111243000 - 0x111243ff5 +cl_kernels (???) <95A84670-F4AE-4CDA-A301-AA0858BD67D5> cl_kernels
0x11355b000 - 0x113641fef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x113718000 - 0x113718fef +cl_kernels (???) <00B9A6B7-1AF6-4FB8-9A65-AD1767625E09> cl_kernels
0x113756000 - 0x11375aff3 libFontRegistryUI.dylib (134) <9C55337C-4D65-34C8-9BB9-90399B420A6F> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x1148ea000 - 0x11490eff7 com.apple.BKLibraryPlatformDataSources (1.1.1 - 1) <CF59FBB2-68BB-3333-9F97-C2E8C5EF3C66> /Applications/iBooks.app/Contents/PlugIns/BKLibraryPlatformDataSources.bundle/C ontents/MacOS/BKLibraryPlatformDataSources
0x115062000 - 0x115e59fef com.apple.CoreFP (2.7.45 - 2.7.45) <2DA748D0-5383-3167-8B37-40F7E0EF72B1> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x11645c000 - 0x1164c2ff7 com.apple.BKBookshelf (1.1.1 - 1) <39B78322-A091-3166-9E06-653CC6ACBCD2> /Applications/iBooks.app/Contents/PlugIns/BKBookshelf.bundle/Contents/MacOS/BKB ookshelf
0x116689000 - 0x116689ffe +cl_kernels (???) <D54DCEE1-307C-4BB8-BBAF-779A1480E871> cl_kernels
0x117214000 - 0x117490ff3 com.apple.RawCamera.bundle (6.02 - 769) <683312C6-30E5-311E-8F16-16911F8F9D50> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x11755e000 - 0x118ae5fff com.apple.iBAReaderKit (1.1.1 - 1) <68D6BE67-8191-3793-BABA-A55CB57B5520> /Applications/iBooks.app/Contents/PlugIns/iBAReaderKit.bundle/Contents/MacOS/iB AReaderKit
0x119151000 - 0x119595ff7 com.apple.SceneKit (5.0 - 260.7.1) <61A4433D-A28A-37FF-BF20-1D69EDE78AF8> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x7fff60329000 - 0x7fff6035f837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff8a9d1000 - 0x7fff8aa53fff com.apple.PerformanceAnalysis (1.0 - 1) <94F08B1A-F6AF-38D5-BE92-4FED34742966> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8aa54000 - 0x7fff8aa56fff com.apple.loginsupport (1.0 - 1) <21DBC18C-F260-39FC-B52F-04A5AA84523A> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8aa64000 - 0x7fff8ab06ff7 com.apple.Bluetooth (4.3.2 - 4.3.2f6) <95676652-21AB-3FFA-B53D-EBC8BF4E913E> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff8ab07000 - 0x7fff8ae3afff libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib
0x7fff8ae3b000 - 0x7fff8ae97fff com.apple.QuickLookFramework (5.0 - 675.13) <70196DC4-E71B-37E8-AA15-B7FD21EC1012> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8ae98000 - 0x7fff8ae9dff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff8ae9e000 - 0x7fff8ae9fff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8aea0000 - 0x7fff8aea5ff7 com.apple.ServerInformation (2.0 - 1) <78FDEDE5-202A-3A65-BE75-B0F44A811C80> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8aea6000 - 0x7fff8af34ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8af35000 - 0x7fff8af60fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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0x7fff959b1000 - 0x7fff959b1fff com.apple.WebKit2 (10600 - 10600.3.18) <798960DA-4067-34CB-910A-56CCFEEBC072> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff959b2000 - 0x7fff959b2fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff959b3000 - 0x7fff95a48ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff95a6a000 - 0x7fff95a77ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff95a78000 - 0x7fff95a93ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff95aa1000 - 0x7fff95d67fff com.apple.WebKit (10600 - 10600.3.18) <F8E36318-4F4C-348B-B1DE-D4BE035036AD> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff95ecf000 - 0x7fff95ee0fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff95ee1000 - 0x7fff95effff7 com.apple.addressbook.vCard (9.0 - 1563) <370F3435-855E-3C60-9CC9-B3F24AC1AF97> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff95f00000 - 0x7fff95f07fff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff95f08000 - 0x7fff95f18ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff95f19000 - 0x7fff95f1ffff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff95f20000 - 0x7fff95f20ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff95f21000 - 0x7fff95f23ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <30EAFD80-B9E6-38EA-B85A-9D3550B15545>Please read this whole message before doing anything.
Back up all data.
Quit iBooks if it's running. Test after taking each of the following steps that you haven't already taken. Stop when the problem is resolved. Quit iBooks again before going on to the next step.
Step 1
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, move the following item, if it exists, to the Trash:
Cookies/com.apple.ibooks.cookies
Step 2
Delete this item in the same way:
Preferences/com.apple.ibooks.plist
Step 3
Delete this item:
Containers/com.apple.iBooksX
and move this one to the Desktop:
Containers/com.apple.BKAgentService
Log out and log back in. The book library will be empty. Rebuild it by downloading your purchases from the iBooks Store and importing any other content you added. You may find the added content in the folder named "com.apple.BKAgentService" that you moved to the Desktop. -
Hello! So i'm not super computer savvy so bear with me. I just bought an external hard drive for my ibook and I believe I transferred everything to the external from my laptop. But, I'm having trouble finding all of my photographs on the external hard drive and I'm afraid I've lost a number of them because I deleted a large amount once I made the transfer. When I try to open my library from the external hard drive, a caution message pops up. I've looked at a number of discussion forums and tried to open iphoto with the option key to open a different library but there is only one library available and it takes me back to the photo library as it is on my laptop hard drive. Any suggestions? Does this mean I lost the photos I deleted? And if so, will someone help me learn how to trasnfer files properly?
Thanks!
BlairWhen I try to open my library from the external hard drive, a caution message pops up.
Exactly what do you see? -
Can anyone help me. I have tried uninstalling it and reinstalling it but nothing helps. I can not afford to spend money on a new program.
First step: update Photoshop to 7.0.1.
Second step: provide sensible information:
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Windows keeps configuring iTunes8 every time i try to open it
i've allowed it to configure and restart a couple times but it keeps doing the same thing each time.
What's wrong?One of the quickest workarounds I've seen posted has been to browse to itunes.exe in C:Program Files, and make a new iTunes shortcut on your desktop.
Try opening it from there and see if the setup dialog stops.
Otherwise you might need to delete itunes prefs.xml files and fiddle with Vista ownership of them, but try that shortcut thing first. -
Windows 7 - 'iTunes Has Stopped Working' Window Repeatedly Popping Up
Hi there, I've encountered a problem that I couldn't fix myself so I'm hoping someone can impart with some knowledge.
The dreaded 'iTunes has stopped working' window pops up constantly, and continues to reappear again and again. Even navigating to this forum, finding the right place to post and typing this very question is a pain as it has popped up about 7 times since I started typing it. If I leave my laptop alone for a few minutes, I come back and there's about 15 windows open saying the same thing. This is super annoying as I'm trying to get some work done, but any ounce of productivity I have is stifled by this. I am very close to headbutting the screen before I throw my laptop into oncoming traffic on the street below.
I've tried restarting the system, shutting it down and leaving it off for a bit, ending any iTunes-related processes in Task Manager but all have failed.
I'm using Windows 7 Home Premium 64-bit SP1
HP Pavilion G6
4GB RAM
Any help will be greatly appreciated, thanks.Hi there 46Villan,
I understand that you are seeing an issue with iTunes for Windows and you are getting a recurring error message on your computer. I understand how this would be frustrating to you and would stifle productivity. In order to help you troubleshoot this issue, I suggest that you perform the steps found in the following article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
If the issue continues after attempting those steps, you may need to consider uninstalling then reinstalling iTunes and its related components completely:
Remove and Reinstall iTunes and other software components from Windows XP - Apple Support
http://support.apple.com/en-us/ht1925
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. I am using Windows 7 on my 64-bit computer. iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups. It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me". Why can't I sync these photos, and what can I do? Thanks so much for the help, I really appreciate it!
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???
First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)!
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