My iTunes home screen displays a lot of small boxes with the letter A in it instead of text

my iTunes home screen displays a lot of small boxes with the letter A in it instead of text

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
Also, sometimes restoring the iPod helps.

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Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission

Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Brand New Iphone 5s Home Screen display defect

Here goes my ordeal with my Iphone 5s upgrade
After waiting in line for over an hour I purchased the Iphone 5s yesterday at Best Buy (Stonebriar, Frisco, TX). Later that evening, I noticed that when the time was 5:36, the home screen display was not showing the digit 6. Instead it showed a blur. I then changed the time manually to 6:36 and then to 6:43 and each time there was a digit 6 the display showed a blur instead. I must note that the phone was sitting in the grass which was a little moist (which I believe was the causing the issue). I immediately went back to the Best Buy location where I purchased the phone and requested a replacement after showing the defect. The store manager wanted me to wait in the line and I refused to do so (they sold me a defective phone so I did not see a reason why I had to go in that line all over again when it was just a replacement!). Anyways, after a tiff with the manager I left that store with my defective phone.
Next day, I went to the Apple store (Willowbend mall, Plano). I was greeted by genteleman at the entrance of the store who nicely asked if he could help. The moment I told him I suspected my new Iphone 5s was defective he said 'What!!' and made an expression of disbilief. Funny! I was asked to go to another peson who was standing and waving his hand further inside the store. I go to him and explain to him the problem and when I try to demonstrate it does not happen! Oh dear! Luckily I had enough screenshots in store and I showed them all to the store clerk. He then tells me that he can take the phone in for me and get it 'repaired'! In disbilief I ask him if he meant 'Replaced'? He says no, they will try to repair it first - he further speculates saying they will try a restore or maybe a front glass replacement and that if they still can't fix it, Apple will then replace the phone. In exasperation I tried to explain to him that the problem happened yesterday and then today it can't doesn't seem to happen, while adding that it is a brand NEW phone I purchased less than 24 hours ago and that I still am under the 14 day time-frame. I explain to him kindly that I would not be able to verify the fix (Apple does a restore or even changes the glass and returns me the phone and I must believe that the problem was fixed?? - Hel No!) and its not so nice to hear from Apple that they can't take responsibility for a defective product. He kindly says sorry and explains that it is policy and that they have to try to repair first. Oh how I wish I could've gotten Apple to sign my policy document for my money...sigh..don't work like that! So I left Apple and ran across to Best Buy mobile store asking for a replacement. The guy says Best Buy mother store and Best Buy Mobile store keep there own stock during holidays and he can't help. Sweet! I drive down 10 miles and go to a different Best Buy 'Mother' store and of course I'm asked to stand in the line. I swallow my pride and become a part of the line. My turn comes and again I explain the problem and of course the Best Buy clerk says 'Did you try a restore?' What!! Anyways, after a bit of reasoning (cribbing) with a couple of Best Buy agents, I was able to get them to replace my Iphone 5s (and of course they didn't have a gold color so I had to settle for the space gray..not a big deal though as long as this one is not defective also!)
So anybody had this display issue? Issue with Apple customer service?
Rs,
GH

Well they offered to do everything they could to work with you on the device....You are right in saying that the offered what they 'could'. Unfortunately what they could was tied by company policy.
Just like being human there are times things just go wrong- 2 out 2 IPhones 5s in 2 days! I hope people are doing better :-p
You fought against people at the store level who have /zero/ control over policy and had their hands tied by what theri bosses tell them to do. Agreed. I left instead of fighting. Unfortunately they are the first line of support and a manager maybe as far I'd get. Would love to chat with Steve Jobs but I guess now there is only one way for that :-p
They not only rushed you to get service to repair the device but you didn't even do any troubleshooting of your own to try to repair it. Now what if a restore had fixed your issue, you would have kept your device, your color, and what you paid for... - I disagree. If you read my original post, the problem happened the same evening I bought the phone. When I went to Apple I was not able to reproduce the issue. So you tell me how do I verify that restore fixed it? Wait and watch? After 14 days I can't even return the phone. The other speculation made by the rep was changing the glass. I would not try that for obvious reasons.
Why /wouldn't/ you try to repair something before spending your gas/time to replace it the moment something is amiss.
hmmm..
Now the 2nd new phone makes a rattling sound. Something is loose inside..I'd rather spend gas/time and return it than get them 'repair' it or give me a refurbished phone! Why? Because I can at this point and still get a new one with possibly no defects(fingers crossed) or I could find a company that makes better quality products :-p

Is it possible to change the display order of Apple TV applications on my home screen? i.e. move Watch ESPN toward the top, move the WSJ to the bottom, etc.

Is it possible to change the display order of Apple TV applications on my home screen? i.e. move Watch ESPN toward the top, move the WSJ to the bottom, etc. That way you won't have to scroll all the way down to the bottom to access an applicaton you use most often.

Yes. Just select and hold until the app starts to jiggle and then you can move it.

I am trying to delete duplicate content in my iTunes library. I have stopped the download and I can see them on VIEW Displaying Duplicates, but cannot delete them with the Delete button. Can anyone assist?

I am trying to delete duplicate content in my iTunes library. I have stopped the download and I can see them on VIEW>Displaying Duplicates, but cannot delete them with the Delete button. Can anyone assist?

If you've paused the download (they are partially greyed out on the duplicates screen ?) then you will need to delete them from download window, you can't (as far as I know) delete partially downloaded items from that screen. When you have items downloading, or downloads that are paused, you should have a downward pointing arrow at the top right of the iTunes screen
If you click that arrow you should get a popup window with the items that are downloading/paused - and you should be able to select and delete them (or resume their download) from there.

I forgot the code for my iPhone to access the Home screen I do , please help me try formatting the iphone but when I put in nfc mode and connect it to the pc recognizes it and everything when you try to format the error 3004 appears

I forgot the code for my iPhone to access the Home screen I do , please help me
try formatting the iphone but when I put in nfc mode and connect it to the pc recognizes it and everything when you try to format the error 3004 appears

Hello polo-angulo,
I apologize, I'm a bit unclear on the nature and scope of the issue you are describing. If you are saying that you are getting an error code (3004) when you try to restore your iPhone (because you could not remember your passcode), you may find the information and troubleshooting steps outlined in the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Sincerely,
- Brenden

My ipod touch ( Gen 4 ) goes to home screen when loading a app, and sometimes in the middle of the app. Any ideas how to fix this? One game won't load at all now. Thanks in advance for the help..

I have had this touch for almost a year. It suddenly starts going to home screen in middle of app, or when loading the app. Contract Killers has worked fine since I dowloaded it, but is not loading at all now. If I restore, will I be able to get my progress back from the backup?

Reset did not work. Just completed the restore, seems to have fixed the other apps from going back to the home page, but not Contract Killer.. I assume it is now a error on Glu's part. Hopefully they will resolve the issue. Thank you so much for your response.

HT1539 I recently downloaded my digital copy of titanic and from the itunes extras screen I push play and nothing happens. The movie is not listed, only the itunes extra is listed in the list. How do I repair?

I recently downloaded my digital copy of titanic and from the itunes extras screen I push play and nothing happens. The movie is not listed, only the itunes extra is listed in the list. How do I repair?

I have the same problem on the latest iTunes software and Windows 7. My window is maximzed and I do not see any tab for photos. Seems related to a recent update (IOS7?) as this was there - at least before the very big change to the interface.

I replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

i replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

Hi Eric,
What message do you get when you try to connect?
Cheers!

I hate that with ios 7 my bookmarks show up on the safari home screen. Is there a way to remove the icons from the screen without deleting my bookmarks completely?

I have recently updated to ios 7. On my safari home screen there are my favorites listed. I absolutely hate it. Is there anyway to remove the bookmarks from the safari home screen without deleting my bookmarks completely? I am resisting the urge to throw the whole **** thing away and buy another tablet. Please help me! I usually love the updates but I feel ios 7 is more than I can bare. If I wanted Window's crappy format I would have bought a Microsoft product!

On your safaris home screen is a square icons consisting of your favorites and the IOS 7 favorites ( Disney,Apple,Yahoo,Etc) and I knew I wouldn't use these so I wanted to learn how to delete them. So, after messing around a few times with them, I realized how easy it was to delete them. All you have to do is go to the top right corner of your homepage and click on the book icon (found left of the cloud icon). Once you click on it, your history for safaris searches should come up. On the top left corner above your history should be " <Bookmarks " written in blue. Click on that and a list consisting of these should come up ( top to bottom of list ) FAVORITES / HISTORY / GOOGLE /BING / IPAD USER GUIDE. Click on FAVORITES. Your list on the favorites on your home screen should come up. Simply slide over the item to your left (EX.. Yahoo) and a DELETE button in red should come up. Click delete and your done, the icons should disappear on your home screen. Only bad is that you have to delete them from your favorites too.

"aol screen names may no longer be used with the itunes store"

Hi,
I unwittingly created two itunes accounts, one with my AOL screen name, and a apple ID. Now, i'm getting the message "aol screen names may no longer be used with the itunes store", and then, "Please create a Apple ID". I'd rather not have two apple ID's, can I merge the two together?

I have the same question ...

Why won't my iPhone 5c "go to sleep" unless it's on the lock screen? If I close out an app and am just on the home screen it just stays lit until I hit the button to force it to sleep...

Why won't my iPhone 5c "go to sleep" unless it's on the lock screen? If I close out an app and am just on the home screen it just stays lit until I hit the button to force it to sleep...

Your issue is different from the OP's. In the future, post your own thread to get answer to your specific questions.
For the OP: Go to Settings > General > Auto-Lock and set it to your preferred time.
For you: Create a backup and restore the device as new and test it to see if it still gets very hot.

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. How can I go back to attached images?

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. Double clicking on the box will open the image in a separate window. It's very slow and tedious for multiple images. How can I go back to attached and displayed images? If I click on "Forward", the images appear instantly in the email to be forwarded.

Scott,
My problem seemed to fix itself. Or, by shutting down the computer one night, instead of putting it to sleep, may have reset something. Since updating to Mavericks, I always (or usually) let the computer sleep overnight or anytime I'm walking away from it. A few days ago, I was updating notes for my kids about how to find all my stuff and how to turn on my computer, so I wanted to rewrite the start-up procedures for the iMac, just in case they ever need to. Well, I shut it down one night so the following morning, I could write down each step. Lo and behold, the images, etc. are all there again! Solved, but I'm not sure why.
Tom

When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario

Is it possible to downland itunes 10.6.3 I have an old Macbook pro with OSX 10.5.8 and lost my itunes and cannot seem to download a version compatible with the computer

is it possible to downland itunes 10.6.3 I have an old Macbook pro with OSX 10.5.8 and lost my itunes and cannot seem to download a version compatible with the computer?

Click here.
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My iTunes home screen displays a lot of small boxes with the letter A in it instead of text

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