My itunes icon will not open !!! please help

when i click the itunes icon all i get is this " to open this file windows will need to know what program created it" what do i do it won't work at all please help me out ....... thanks

You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

Similar Messages

TS1717 iTunes will not open- please help!

My iTunes will not open. I've tried uninstalling and reinstalling, but the same message keeps showing up when I try to open iTunes. The error reads "C\Windows\system32\dssenh.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
Please Help!!!

Taken at face value, you're having trouble with one of the Windows OS dlls associated with Cryptographic Services.
I'd first try the fixit from the following Microsoft document. (One of the things it does is reregister your copy of the dssenh.dll file.)
You cannot install some updates or programs
... but if you still get the issue, I'd try an sfc /scannow as per the instructions in the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

My Itunes will not open, please help

I am running version 10.7.0.21 - since upgrade itunes will not open. I have visited the support site and done many things to get this working - taken hours of my time I do not have, including setting up a new user and same result.
My PC is running Windows 7. I need my itunes as I have 4 ipods and 3 iphones - I need to back up a phone as I have just upgraded,
One error I seem to have caught is as follows:
Problem Event Name     BEX
Application     itunes.exe
Version     10.7.0.21
timestamp     504d85d9
Fault Module Name Quicktime.qts_unloaded
Fault Module Version     0.0.0.0.
If someone has some suggestions, it would be much appreciated.

You're posting in the wrong area. This is the Mac OS X Lion area.
Post in the iTunes area.

The iphoto and itunes will not open please help

on my Mac G5 the iphoto and itunes will not open can anyone help

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens?

Itunes store will not load please help

I am having a lot of trubble itunes store will not load can anyone help please help

I had the big stupid NoN response from the Itunes store and spent days researching. Begin at
http://www.apple.com/support/itunes/troubleshooting/
Lotsa good stuff there.
In the end I found a software conflict with Speedbit's SpeedOptimizer v2.xx aka SPO.exe in my taskmanager's process list.
I found that by watching Norton Firewall complain about stuff while running in ADVANCED mode.
Happy hunting.

Itunes Icon bounces, will not open PLEASE HELP!?

I have an Imac G4 running 10.4.11. I am/was using Itunes 7.6.4. About a month ago afer downloading and installing updates from the system updater, My Itunes stopped working. When I attempt to open the app either from the dock or from the applications folder, the Icon will bounce once, sometimes two or three times, then stop, and the App will never load. I tried repairing permissions, no response. I tried removing the "com.apple.itunes.plis" file from User>Library>Preferences because i saw it in a forum for a similar problem on this site, no response. I backed up my music, deleted itunes, and reinstalled, no response. I deleted the application, then attempted to install an older version of itunes 7.5, same result.
I dont know if it matters, but i have a Shuffle model A1204, and an Iphone. I am at a loss. I have all my discs that came with the computer, and I'm up for trying anything. Im at whits end. Please help.

You may have to reinstall the OS or even upgrade to Leopard. By the way, get a new mac if you want to upgrade.

Itunes 7.0.2 will not open- please help!

I have just downloaded the new itunes 7.0.2. It downloads seemingly successfully and the icon appears on my desktop but if I try to open it an hourglass appears for a second, then disappears and then nothing happens at all. It refuses to open at all and gives no error message.
Please help!!

Make sure your Windows software is up to date. I was having the exact same problem, but then I went to microsoft.com, updated my software (I don't use the automatic updates), rebooted, then removed iTunes, iPod, and QuickTime completely from my computer (using add/remove programs in the Control Panel), rebooted, then reinstalled iTunes 7, and now it is working perfectly.
Also check to make sure your anti-virus software firewall is allowing full access to itunes.exe, ituneshelper.exe, quicktimeplayer.exe, qttask.exe, and qtinfo.exe.
Hope this helps. Only took me five hours to get mine working.

ITunes will not open, please help

the instruction at "0x0079f791" referenced memory at "0x7ffe0304." the memory could not be "written"
This is the error received by my friend when she tries to start her iTunes, and I was wondering if anyone else had seen this; It sounds more like a memory allocation error than an error with iTunes, but I figure it's worth a shot... any idea what's going on there and how to fix it?
Thanks!

Have a look at this page and see if anything there helps: iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures

Apps will not open please help

When i try to open some of my apps on my 3rd gen ipod touch they will open and then close before i can do anything. what do i do?

Before you try the previously suggested options, open itunes on your sync computer and reauthorize your account, then connect the device and sync it.
I had this problem which appears to be related to the apple function to "deauthorize" your device in the event it is lost or stolen. There is also an KB out there on this as well.
Hope that this information is of value.
Beverly Howard

The iTunes store will not open....-3256.....please help!!!!!!!!

I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
Thank you so much!!!!
Windows XP

Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

Itunes simply will not open! please tell me why...i need my music!

hello (hopefully) helpful peeps,
ok firstly, i know virtually nothing about computers...and mine is driving me nuts!!
i use an old powerbook (think it's from 2000). i have been having several problems with it over the past year, but the most annoying one is that itunes simply will not open. i have re-installed it several times but when i click on it, it just bounces twice and then...nothing. it says it is there in my applications folder- version 8.0.2, taking up 139.3 MB of my limited space (only 5.59 GB hard drive!) and it is completely useless to me! when i installed this latest version i checked the compatibility and it all seemed fine, so it can't be to do with that.
please can anyone help? ...i just want to listen to my music! :'(
ps. use BASIC computer talk please! think 'computers for dummies', none of this fancy lingo. ta!

LOL! good analogy...and i love mini coopers!
i am just as surprised as you that it is still hanging on despite it's age and size...tho it is driving me nuts and most of the time i want to take a sledge hammer to it!
my brother uses the exact same one, only i think he put a larger internal drive in his and he doesn't seem to have any problems (in fact this one used to be his til it broke one day, so he got another one, but managed to fix this one and gave it to me! it was second hand to begin with) i have had nothing but problems! but i just don't understand why itunes etc worked fine before when i haven't really used any more space, if anything i now use less cos i deleted practically everything!
so is it possible to get a larger internal drive (considering how old it is) or do you think it's not worth it? i have absolutely no idea how i would go about that, i suppose i would have to pay someone to fit it? i wouldn't dare open it up myself!
if they weren't so hideously expensive, i would just buy a lovely shiny new macbook since macs are def my preferred choice...tho i don't know why i am still loyal after all the grief it has given me!
cheers for being so helpful and sorry to ask all these questions but you seem to know your stuff...i'm clueless

I installed itunes 11 and now it will not open any help would be GREATLY appreciated!!!

I installed itunes 11 and now it will not open any help would be GREATLY appreciated!!!

Hi
Can you use the mouse to access and start System Preferences?
When you rest the mouse over a dock icon, does its name pop up?
What happens if you open an application by ctrl-clicking on the icon then selecting Open?
Bob

My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great, My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great

My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great, My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great

HI,
First, there are no Mac viruses in the wild.
recently random sites have had a warning message thing come up that looks like a Norton Anti-virus telling me to run my browser in 'safe' mode or something.
So far it hasn't really done anything malicious, but I'd like to stop it before it does.
The file is an .exe file and unless you are running a Windows partition on your Mac, the Mac OS X cannot open those files. You're OK! If you are running Windows then you would need anti virus software, but it would be installed on the Windows partition, not the Mac OS X.
Nothing to be worry about. They are trying to get your to purchase anti virus software. Norton a/v for a Mac is the worst thing you could install. It's invasive and impossible to UNinstall.
You are running Snow Leopard... read here.
Mac Has You Covered - Defense against viruses and other malware
Carolyn

HT1420 My Itunes Library will not open at all. the icon will spin when i click on it but it won't open

My Itunes Library will not open at all. When I click on Itunes the icon spins and nothing will pull up.

Try resetting your device. Hold down the sleep and home keys, ignoring the red power down slider, and release the buttons when you see hte silver apple. Let it reboot and try again.
You won't lose any data, it's juat the apple equivalent of 'control/alt/delete' and often clears up glitches

Itunes Library will not open!!!!! itunes Library will not open!!!!!

Hello,
This is very frustrating that hundreds of people view these questions and only a few people answer. The issue here is that my itunes Library will not open. I'd sure like to know what is causing this and if it's gone forever.
WinXP. Pro.
I have many Mp3 music files under the same playlist names as in my ipod, i:e: Country,Jazz,Blues,Classic Rock, Alternative,vocal,light sounds,etc. When I drag new mp3 music files into my ipod library,then sync to my ipod, Itunes makes a backup of itune music files in their folder..I think. Anyway, those mp3 muic files are still on the Hard drive,but I can not open up my itunes Library. is it Gone????
Sooooooooooooooo...I was slap-happy in upgrading my itunes software for my 80GB fith gen ipod for the kick of it. I downloaded the new updates.then tried to open my itunes library and it wouldn't open...I hooked up my Ipod thinking that may help open up the Library,but nothing.
I tried the system restore,nothing. I uninstalled itunes,then reinstalled the itunes/quicktime download from apple. I clicked on the itunes icon on the desktop a few times and then a few times more,nothing. I guess I'm missing the itunes.ink file to open this up. regardless, I went to the Windows/Start/programs/itunes...nothing again. Windows Explorer/C:/ program files/itunes...nothing.
I was afraid when I uninstalled the itunes software from before,it would erase the itunes Library,but the music is still on my hard drive,I just can't open the itunes Library. At this point,I should buy an external hard drive and transfer all my Mp3 files and the itunes music files/podcasts/photos,wipe the hard drive,reinstall the O.S. and start all over again.
I'm guessing I am out of options with this itune Libray. Any suggestions? Thanks, Jim

Still unanswered. I'm still trying to install itunes so I could use the library. I am removing Mp3 files from my hard drive to free up space,so if I ever do get the itunes setup,I'll have to remove the SYNC and do the manual so I ONLY transfer Podcasts into the ipod and not lose them becuase of the unchecked boxes.
Ok, I uninstalled EVERYTHING that has to do with Itunes/ipod from the computer..Add/remove programs, serch all files/folders,Windows Explorer,Start>All programs,the Itune reference. Turned off all my Firewall,spyware,and anti-virus,,downloaded the new 7.5 version Itunes/ipod...saved to desktop,installed the new software...then NADA! NOTHING! I can click on the shortcut desktop icon, and all the other ways to click the software open, but nothing. peole on other sites reccomend Tag and rename and use the Winamp media Library,because of all the lack of personal customer support APPLE lacks. I guess I was a Big FOOL to spend my hard earned $350.00 for this ipod.

My itunes icon will not open !!! please help

Similar Messages

Maybe you are looking for