My itunes is crashing when i connect my ipod

my itunes is crashing when i connect my ipod

Try the suggestions here > iTunes Freezes when ipod is connected: Apple Support Communities
Bonjour may be causing the problem.

Similar Messages

  • ITunes Keeps Crashing When I connect my iPod Classic

    Hi there,
    After updating to the newest version of iTunes, my iPod Classic (80GB) keeps crashing and iTunes continually tries re-opening and crashing each time this happens. Should I just revert to the previous version of iTunes? I receive the following message below.
    Process:         iTunes [5981]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.5 (10.5)
    Build Info:      iTunes-10509941~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [138]
    Date/Time:       2011-10-27 17:55:21.354 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          707831 sec
    Crashes Since Last Report:           40
    Per-App Interval Since Last Report:  119593 sec
    Per-App Crashes Since Last Report:   40
    Anonymous UUID:                      8BD89EEF-8C9B-4155-A8B0-965E1A32F003
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  13
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.iTunes                        0x0014b2db 0x1000 + 1352411
    3   com.apple.iTunes                        0x0005495b 0x1000 + 342363
    4   com.apple.iTunes                        0x00199504 0x1000 + 1672452
    5   com.apple.iTunes                        0x001424bd 0x1000 + 1316029
    6   com.apple.iTunes                        0x003c4807 0x1000 + 3946503
    7   com.apple.iTunes                        0x0015713b 0x1000 + 1401147
    8   com.apple.CoreFoundation                0x93553dd2 __CFRunLoopDoObservers + 1186
    9   com.apple.CoreFoundation                0x9350ff42 __CFRunLoopRun + 1154
    10  com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    11  com.apple.CoreFoundation                0x9350f1f1 CFRunLoopRunInMode + 97
    12  com.apple.HIToolbox                     0x98a06e04 RunCurrentEventLoopInMode + 392
    13  com.apple.HIToolbox                     0x98a06bb9 ReceiveNextEventCommon + 354
    14  com.apple.HIToolbox                     0x98a06a3e BlockUntilNextEventMatchingListInMode + 81
    15  com.apple.AppKit                        0x99ddc595 _DPSNextEvent + 847
    16  com.apple.AppKit                        0x99ddbdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    17  com.apple.AppKit                        0x99d9e1f3 -[NSApplication run] + 821
    18  com.apple.iTunes                        0x00004c5e 0x1000 + 15454
    19  com.apple.iTunes                        0x00004ac9 0x1000 + 15049
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x905a7382 kevent + 10
    1   libSystem.B.dylib                       0x905a7a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x905a6f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x905a6cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x905a6781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x905a65c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.DVCPROHDMuxer                 0x16c4c98f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x905aeaa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x905ae75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x905b03f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000b5bb 0x1000 + 42427
    4   com.apple.iTunes                        0x00021b57 0x1000 + 133975
    5   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0003fc4c 0x1000 + 257100
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   fm.last.iTunes Scrobbler                0x192c1e20 IPodDetector::threadEntry(void*) + 1052
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x905aeaa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x905ae75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x905b03f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000b5bb 0x1000 + 42427
    4   com.apple.iTunes                        0x0000b4d2 0x1000 + 42194
    5   com.apple.iTunes                        0x0000b355 0x1000 + 41813
    6   com.apple.iTunes                        0x0091a377 0x1000 + 9540471
    7   com.apple.iTunes                        0x0091a3a1 0x1000 + 9540513
    8   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    9   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    10  libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.iTunes                        0x0013dded 0x1000 + 1297901
    3   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    4   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 9:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x9059fac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x9354fc53 __CFSocketManager + 1091
    2   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    3   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                       0x905a6412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x905a69a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x905a65c6 start_wqthread + 30
    Thread 13 Crashed:
    0   libSystem.B.dylib                       0x90583cb0 strlen + 16
    1   com.apple.iTunes                        0x0001e5f4 0x1000 + 120308
    2   com.apple.iTunes                        0x0047fb04 0x1000 + 4713220
    3   com.apple.iTunes                        0x00481a7f 0x1000 + 4721279
    4   com.apple.iTunes                        0x00481d40 0x1000 + 4721984
    5   com.apple.iTunes                        0x00041085 0x1000 + 262277
    6   com.apple.iTunes                        0x00040cc4 0x1000 + 261316
    7   com.apple.iTunes                        0x0047fd3e 0x1000 + 4713790
    8   com.apple.iTunes                        0x0038ad7c 0x1000 + 3710332
    9   com.apple.iTunes                        0x0013de21 0x1000 + 1297953
    10  libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    11  libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 13 crashed with X86 Thread State (32-bit):
      eax: 0xffffffff  ebx: 0x00000000  ecx: 0x00000000  edx: 0x00000000
      edi: 0x1e297020  esi: 0xb6946188  ebp: 0xb6945ec8  esp: 0xb6945eac
       ss: 0x0000001f  efl: 0x00010286  eip: 0x90583cb0   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
        0x1000 -   0xf84fd7  com.apple.iTunes 10.5 (10.5) <CF368726-AFEA-797C-DB5B-64E35ABB00E7> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x11cb000 -  0x1246fef  com.apple.iTunes.iPodUpdater 10.4 (10.4) <8FAA906B-A61D-912A-E534-29D094FB180A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x128b000 -  0x12b0ff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x12d8000 -  0x12ddff7  com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x12e3000 -  0x1506ff7 +libgnsdk_dsp.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <F33A74F3-6232-4933-18EB-3F3251CBFFCA> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.3.dylib
    0x1521000 -  0x15ebfe7 +libgnsdk_sdkmanager.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <DFAA35B6-6424-5400-4AE8-30C7121BEEB0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.3.dylib
    0x1602000 -  0x1644fe7 +libgnsdk_submit.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <8B86BE3D-0BD6-853C-53AE-596073375997> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.3.dylib
    0x1649000 -  0x1669fe7 +libgnsdk_musicid.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <E6DBB1B3-0785-5066-02DB-16BC338656FE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.3.dylib
    0x1676000 -  0x16bbff7  com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
    0x16da000 -  0x1a45ff3  com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
    0x1aaa000 -  0x1deafeb  com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
    0x13500000 - 0x137ffff7  com.apple.CoreFP 2.0.35 (2.0.35) <C8DA8AA0-1A9F-E808-EED4-626B819ECBDB> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
    0x146b7000 - 0x153f7fe7  com.apple.CoreFP1 1.13.35 (1.13.35) <CDB58308-9549-CABD-19E6-8AEBEA32A98B> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
    0x1641a000 - 0x1641ffff  com.apple.iokit.SCSITaskLib 2.6.8 (2.6.8) <1C9D26A0-F8FE-D4F7-93B6-CB7527163A70> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
    0x16429000 - 0x16431ff7  com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/iPodSync
    0x165ac000 - 0x165adff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x165b5000 - 0x165b9ff3  com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x165be000 - 0x165c4ff7  com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x1675c000 - 0x1675ffef  com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
    0x16764000 - 0x167c9fde  com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
    0x167e9000 - 0x1685bfff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x16869000 - 0x168affc3  com.apple.motion.component 1.0 (1.0) <77973A13-4E79-426F-853F-2318E52A2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
    0x168b5000 - 0x168b802f  Motion ??? (???) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
    0x168bd000 - 0x16912fe2  com.apple.DVCPROHDAudio 1.3.2 (1.3.2) <A9248133-6EB0-2702-A9B8-71C67BE55FD4> /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio
    0x16931000 - 0x16936ff7  com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
    0x16c35000 - 0x16c9afe0  com.apple.DVCPROHDMuxer 1.3.2 (1.3.2) <C1AA540F-CEAD-77BA-1CD6-0D467B4F76FF> /Library/QuickTime/DVCPROHDMuxer.component/Contents/MacOS/DVCPROHDMuxer
    0x16cb4000 - 0x16d3eff7  com.apple.mobiledevice 503 (503) <17EF060D-A6D6-D658-4DC9-6728FA2450A9> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x16d86000 - 0x16e3bfe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
    0x16e81000 - 0x16ea7fff  libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
    0x16eb6000 - 0x1709cfef  com.apple.audio.codecs.Components 2.0.3 (2.0.3) <8DA1B494-CD97-D4CC-3D5D-FACFAAE9D968> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x192ac000 - 0x192dcffb +fm.last.iTunes Scrobbler 4.0.0 (4.0.0.0) <111C2BF6-649F-380C-B9C4-DBF6B7A2ACB6> /Users/rogerdelpino/Library/iTunes/iTunes Plug-ins/AudioScrobbler.bundle/Contents/MacOS/AudioScrobbler
    0x19b48000 - 0x19c63fe3  com.apple.AppleGVAFramework 1.2.44 (1.2.44) <6595EE22-663F-68BF-D349-15A79D6A9046> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
    0x70000000 - 0x700cbfff  com.apple.audio.units.Components 1.6.5 (1.6.5) <E50D0989-0609-EAF7-3B3B-B10D7847BAA5> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    0x90003000 - 0x900e0fe3  com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x900e4000 - 0x904faff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x904fb000 - 0x9051dfef  com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x9051e000 - 0x9053dff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x90552000 - 0x90554ff7  libRadiance.dylib ??? (???) <5920EB69-8D7F-5EFD-70AD-590FCB5C9E6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x90555000 - 0x9057fff7  com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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    I don't want to be the bringer of bad news, but these where the symptoms I was getting just before my iPod's hard drive failed (80gb classic).
    I tried to restore it, and that seemed to work for a few days. But then it just stopped responding to iTunes, locking up iTunes, and finally wiped its own memory then nothing.
    It powered up ok, but did noting else.
    It was years out of warranty, getting it repaired by Apple is never cost effective. so I sold it on eBay and upgraded to a new 160gb.
    I'm not giving you a definite reason, just my experience.

  • ITunes crashes when I connect my iPod to the PC when iTunes is running....

    I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
    Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
    Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
    As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
    I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
    I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
    Someone, please help!
    HP   Windows XP   Using DSL for internet access

    I suspect a hardware problem.  But do the following to rule out a software problem:
    - Reset.  Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Resore the iPid to factoery defaults/new iPod.
    In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
    - Transfer iTunes purchases to the computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Best iPod to PC
    - Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup

  • ITunes 7.0.2 crashes when I connect my iPod Nano

    iTunes 7.0.2 crashes when I connect my iPod Nano. What can I do about this?
    Thank you!

    Try here.  http://www.ehow.com/how_4882455_repair-corrupted-ipods.html
    http://support.apple.com/kb/TS1405?viewlocale=en_US

  • ITunes shuts down when I connect my iPod 30gb

    I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
    I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
    There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
    http://discussions.apple.com/thread.jspa?messageID=1630589
    Can somebody please help me?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Itunes is crashing whenever i connect my Ipod

    Itunes is crashing whenever i connect my Ipod classic 160gb, I don't know what to do. Please help!(windows 7)

    up

  • My Computer crashes when i connect my Ipod. (Stop error, Blue Screen)

    For the past 3 weeks, my computer has been crashing regularly-- and it's due to the iPod. When i connect my ipod, iTunes starts up and as soon as it starts to Sync, it "blue screen crashes (see message below). When i run iTunes w/o the iPod connected, no issues and i can also use my iPod no issues:
    The Message i get is below: ..its a Stop error:
    * STOP 0x0000008e (0xc0000005, 0xBFA6FCBA, 0xA9F5130C, 0x00000000)
    * Ati3duag.dll -- Address BFA6FCBA Base at BFA1C000 DateStamp 3eade1b1
    Please help me!!
    Gateway Laptop Windows XP Pro

    i am having the same problem, but cant even get on my pc now with out using a system recovery disc! im really stuck and hope someone knows of a way of sorting this as i have only had it 2 weeks!! many thanks

  • I've just downloaded itunes 12 and when I connect my IPod classic 160gb, I tunes shows it'sP name briefly and then then ipod silhouette at the top left simply greys out and nothing else happens. Please advise.

    I've just downloaded itunes 12 onto my pc. When I connect my IPod classic 160gb, it's name shows up briefly before the ipod silhouette at the top left simply greys out and nothing happens.
    Please advise.

    I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
    After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

  • Itunes locks up when I connect my ipod

    I have an 80GB classi.  it has worked fine until today.  Now when I connect my ipod to my WIn 7 computer iTunes locks up.  I can not get out of iTunes unless I reboot the computer as it will not even close when I try to end the process in task manager.  It works fine until I attache the ipod.

    I am having the exact same problem. Th eone difference is that on occasion, iTunes downloads my playlists yet not the associated songs in the playlist.

  • PC crashes when I connect my ipod

    I haven't updated my ipod for a few months now (click wheel 20gb ipod) I have the most upto date version of itunes but every time I connect my ipod to my PC itunes opens, starts synching with my ipod then my PC reboots!
    I have tried resetting my ipod (slide hold on/off then holding menu and select for 6 seconds until the apple logo appears) but my PC still keeps rebooting!
    Any ideas anyone, I am getting fed up now!
    Thanks in advance

    +I have the most upto date version of itunes but every time I connect my ipod to my PC itunes opens, starts synching with my ipod then my PC reboots!+
    Are you getting any sort of blue screen prior to the shutdown? if so, what numerical and text codes are you getting with it? (ie 0x\[zeros/letters/numbers] CAPSANDUNDERSCORES)
    If the blue screen mentions a specific file, let us know what that is called too. (Exact spelling, please.)
    Here's a reference on the sorts of things i'm asking about:
    Troubleshooting Windows Stop Messages
    If you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
    1) Open your system control panel (Start->Control Panels->System).
    2) Select the "Advanced" tab.
    3) Click the "Startup and Recover" section's "Settings" button
    4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
    Does a blue screen appear when the PC shuts down with those settings in place?

  • ITunes crashes when I connect my iPod to it...

    For the past 2-3 days, everytime I connect my iPod to iTunes, iTunes crashes. I have to go to "Task Manager" to disconnect the site and then come back on and quickly disconnect my iPod.
    This has gotten to be a really big problem, because I'm not able to transfer music, and I'm afraid it is going to damage my iPod. It may have already been damaged about a week ago when iTunes was crashing everytime I pulled it up. I got that solved only to have this latest problem start.
    Has anyone else had this problem with connecting their iPod to iTunes only to have it (iTunes) crash? If so, how did you solve it?
    Thanks for any help I can get.
    HP   Windows XP   Using DSL for internet access
    HP   Windows XP   Using DSL for internet access

    We did upgrade the Norton Anti-Virus to the 2006 software, but only after the problem started, and I also used the 2006 upgraded for my iPod, which I downloaded from the Apple's website.
    I have tried a new USB cord and port, and I even took my iPod out of the docking stand, just in case it was bad, but none of this worked.
    I have installed software called "Mediashop TunesPlus" to help transfer music from my iPod to the iTunes Library, but, when it didnt' work on my computer, even though the package said it would work with the iPod and was compatible with iTunes. I removed it when I started having so much trouble with the iTunes crashing.
    Will any of this affect iTunes? If so, what should I do?
    HP   Windows XP   Using DSL for internet access
    HP   Windows XP   Using DSL for internet access
    Message was edited by: joyful3645

  • My iTunes crashes when I connect my iPod classic.

    I tried reseting my computer, reseting my iPod and even connecting my iPod to another computer. Even in another computer when I connect it, iTunes freezes.
    Is my iPod dead?
    I can still listen to the playlist in it. It's still working, in it's own way.
    I can't even restore my iPod because of the iTunes freezing.
    Please help me

    Hello Elif B.,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article provides troubleshooting steps for the issue you described. Because you mentioned the issue persists on another computer, you may want to refer to that section:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/TS3219
    If the issue also occurs on a different computer:
    You may need to restore your device to factory settings.
    - If your device has an internet connection, you may use email to send yourself your pictures, notes, and other data you may need to back up before you restore.
    - If you have backed up your device in the past, and you wish to keep this backup, make a copy of your backup on your computer. See this article for details on where backups are stored.
    - Follow this article to restore your device. When the restore is finished, restore from your latest backup.
    - If the issue returns, follow steps this article again, but restore your device "As new" when prompted.
    Thanks,
    Matt M.

  • ITunes crashes when I connect my iPod

    I am having problems syncing my iPod. iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    It then asks if I want to send an error report. Once sent iTunes closes and my iPod is not synched. I have attempted to Restore the iPod, got part way through the restore, then iTunes crashed again.
    Yes I have downloaded the latest iTunes 7.2 update. And have reinstalled the ipod.exe setup.
    At present I have iTunes with all my music, and an iPod with nothing on it, that iTunes won't let me sync.
    Please help!

    kia ora binnybarbs.
    iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    by any chance, do you have a version of the mplugin itunes plugin installed on the PC? (i've seen that produce that message under these circumstances before.)

  • My computer crashes when I connect my iPod via usb

    I have a number of iPods. 120GB iPod classic is my main one. Have used it on the same Windows XP for a number of years. I sync on average 1-2 times a week. All of a sudden when I connect via USB the computer crashes. Same thing happens with my other iPods. Tried different USB ports. Same thing. Have tried other USB devices, no problem.
    Have upgraded to latest version of iTunes. Same problem.
    It appears the issue is with the Apple USB driver....? Just wondering if someone has seen this problem and has a work around for it.

    Hi there bippycrisps,
    You may find the troubleshooting steps in the article below helpful.
    iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
    http://support.apple.com/kb/TS1502
    -Griff W. 

  • Itunes wont open when i connect my ipod touch

    when i plug my ipod in, my computers goes ding saying that a device is connected. then, it dings 3 additional times and then itunes doesnt open. my ipod starts to charge and i cant open itunes manually either. Please help. ive checked the wires for the usb and their fine. my computer is virus free too. what could be causing this unconnection to itunes.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

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