My itunes is crashing when i connect my ipod
my itunes is crashing when i connect my ipod
Try the suggestions here > iTunes Freezes when ipod is connected: Apple Support Communities
Bonjour may be causing the problem.
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ITunes Keeps Crashing When I connect my iPod Classic
Hi there,
After updating to the newest version of iTunes, my iPod Classic (80GB) keeps crashing and iTunes continually tries re-opening and crashing each time this happens. Should I just revert to the previous version of iTunes? I receive the following message below.
Process: iTunes [5981]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5 (10.5)
Build Info: iTunes-10509941~1
Code Type: X86 (Native)
Parent Process: launchd [138]
Date/Time: 2011-10-27 17:55:21.354 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 707831 sec
Crashes Since Last Report: 40
Per-App Interval Since Last Report: 119593 sec
Per-App Crashes Since Last Report: 40
Anonymous UUID: 8BD89EEF-8C9B-4155-A8B0-965E1A32F003
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.iTunes 0x0014b2db 0x1000 + 1352411
3 com.apple.iTunes 0x0005495b 0x1000 + 342363
4 com.apple.iTunes 0x00199504 0x1000 + 1672452
5 com.apple.iTunes 0x001424bd 0x1000 + 1316029
6 com.apple.iTunes 0x003c4807 0x1000 + 3946503
7 com.apple.iTunes 0x0015713b 0x1000 + 1401147
8 com.apple.CoreFoundation 0x93553dd2 __CFRunLoopDoObservers + 1186
9 com.apple.CoreFoundation 0x9350ff42 __CFRunLoopRun + 1154
10 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
11 com.apple.CoreFoundation 0x9350f1f1 CFRunLoopRunInMode + 97
12 com.apple.HIToolbox 0x98a06e04 RunCurrentEventLoopInMode + 392
13 com.apple.HIToolbox 0x98a06bb9 ReceiveNextEventCommon + 354
14 com.apple.HIToolbox 0x98a06a3e BlockUntilNextEventMatchingListInMode + 81
15 com.apple.AppKit 0x99ddc595 _DPSNextEvent + 847
16 com.apple.AppKit 0x99ddbdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
17 com.apple.AppKit 0x99d9e1f3 -[NSApplication run] + 821
18 com.apple.iTunes 0x00004c5e 0x1000 + 15454
19 com.apple.iTunes 0x00004ac9 0x1000 + 15049
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x905a7382 kevent + 10
1 libSystem.B.dylib 0x905a7a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x905a6f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x905a6cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x905a6781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x905a65c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b3e0 0x1000 + 41952
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.DVCPROHDMuxer 0x16c4c98f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317
6 libSystem.B.dylib 0x905ae259 _pthread_start + 345
7 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x905aeaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905ae75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905b03f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b5bb 0x1000 + 42427
4 com.apple.iTunes 0x00021b57 0x1000 + 133975
5 com.apple.iTunes 0x008368f9 0x1000 + 8607993
6 libSystem.B.dylib 0x905ae259 _pthread_start + 345
7 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0003fc4c 0x1000 + 257100
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 fm.last.iTunes Scrobbler 0x192c1e20 IPodDetector::threadEntry(void*) + 1052
6 libSystem.B.dylib 0x905ae259 _pthread_start + 345
7 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x905aeaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905ae75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905b03f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b5bb 0x1000 + 42427
4 com.apple.iTunes 0x0000b4d2 0x1000 + 42194
5 com.apple.iTunes 0x0000b355 0x1000 + 41813
6 com.apple.iTunes 0x0091a377 0x1000 + 9540471
7 com.apple.iTunes 0x0091a3a1 0x1000 + 9540513
8 com.apple.iTunes 0x008368f9 0x1000 + 8607993
9 libSystem.B.dylib 0x905ae259 _pthread_start + 345
10 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.iTunes 0x0013dded 0x1000 + 1297901
3 libSystem.B.dylib 0x905ae259 _pthread_start + 345
4 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 9: com.apple.CFSocket.private
0 libSystem.B.dylib 0x9059fac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9354fc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x905ae259 _pthread_start + 345
3 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b3e0 0x1000 + 41952
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b3e0 0x1000 + 41952
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x905a6412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x905a69a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x905a65c6 start_wqthread + 30
Thread 13 Crashed:
0 libSystem.B.dylib 0x90583cb0 strlen + 16
1 com.apple.iTunes 0x0001e5f4 0x1000 + 120308
2 com.apple.iTunes 0x0047fb04 0x1000 + 4713220
3 com.apple.iTunes 0x00481a7f 0x1000 + 4721279
4 com.apple.iTunes 0x00481d40 0x1000 + 4721984
5 com.apple.iTunes 0x00041085 0x1000 + 262277
6 com.apple.iTunes 0x00040cc4 0x1000 + 261316
7 com.apple.iTunes 0x0047fd3e 0x1000 + 4713790
8 com.apple.iTunes 0x0038ad7c 0x1000 + 3710332
9 com.apple.iTunes 0x0013de21 0x1000 + 1297953
10 libSystem.B.dylib 0x905ae259 _pthread_start + 345
11 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 13 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x1e297020 esi: 0xb6946188 ebp: 0xb6945ec8 esp: 0xb6945eac
ss: 0x0000001f efl: 0x00010286 eip: 0x90583cb0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xf84fd7 com.apple.iTunes 10.5 (10.5) <CF368726-AFEA-797C-DB5B-64E35ABB00E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x11cb000 - 0x1246fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <8FAA906B-A61D-912A-E534-29D094FB180A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x128b000 - 0x12b0ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x12d8000 - 0x12ddff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x12e3000 - 0x1506ff7 +libgnsdk_dsp.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <F33A74F3-6232-4933-18EB-3F3251CBFFCA> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.3.dylib
0x1521000 - 0x15ebfe7 +libgnsdk_sdkmanager.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <DFAA35B6-6424-5400-4AE8-30C7121BEEB0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.3.dylib
0x1602000 - 0x1644fe7 +libgnsdk_submit.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <8B86BE3D-0BD6-853C-53AE-596073375997> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.3.dylib
0x1649000 - 0x1669fe7 +libgnsdk_musicid.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <E6DBB1B3-0785-5066-02DB-16BC338656FE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.3.dylib
0x1676000 - 0x16bbff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x16da000 - 0x1a45ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1aaa000 - 0x1deafeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x13500000 - 0x137ffff7 com.apple.CoreFP 2.0.35 (2.0.35) <C8DA8AA0-1A9F-E808-EED4-626B819ECBDB> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x146b7000 - 0x153f7fe7 com.apple.CoreFP1 1.13.35 (1.13.35) <CDB58308-9549-CABD-19E6-8AEBEA32A98B> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x1641a000 - 0x1641ffff com.apple.iokit.SCSITaskLib 2.6.8 (2.6.8) <1C9D26A0-F8FE-D4F7-93B6-CB7527163A70> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
0x16429000 - 0x16431ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/iPodSync
0x165ac000 - 0x165adff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x165b5000 - 0x165b9ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x165be000 - 0x165c4ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1675c000 - 0x1675ffef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x16764000 - 0x167c9fde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x167e9000 - 0x1685bfff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x16869000 - 0x168affc3 com.apple.motion.component 1.0 (1.0) <77973A13-4E79-426F-853F-2318E52A2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x168b5000 - 0x168b802f Motion ??? (???) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x168bd000 - 0x16912fe2 com.apple.DVCPROHDAudio 1.3.2 (1.3.2) <A9248133-6EB0-2702-A9B8-71C67BE55FD4> /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio
0x16931000 - 0x16936ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x16c35000 - 0x16c9afe0 com.apple.DVCPROHDMuxer 1.3.2 (1.3.2) <C1AA540F-CEAD-77BA-1CD6-0D467B4F76FF> /Library/QuickTime/DVCPROHDMuxer.component/Contents/MacOS/DVCPROHDMuxer
0x16cb4000 - 0x16d3eff7 com.apple.mobiledevice 503 (503) <17EF060D-A6D6-D658-4DC9-6728FA2450A9> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x16d86000 - 0x16e3bfe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x16e81000 - 0x16ea7fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x16eb6000 - 0x1709cfef com.apple.audio.codecs.Components 2.0.3 (2.0.3) <8DA1B494-CD97-D4CC-3D5D-FACFAAE9D968> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x192ac000 - 0x192dcffb +fm.last.iTunes Scrobbler 4.0.0 (4.0.0.0) <111C2BF6-649F-380C-B9C4-DBF6B7A2ACB6> /Users/rogerdelpino/Library/iTunes/iTunes Plug-ins/AudioScrobbler.bundle/Contents/MacOS/AudioScrobbler
0x19b48000 - 0x19c63fe3 com.apple.AppleGVAFramework 1.2.44 (1.2.44) <6595EE22-663F-68BF-D349-15A79D6A9046> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <E50D0989-0609-EAF7-3B3B-B10D7847BAA5> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90003000 - 0x900e0fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x900e4000 - 0x904faff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x904fb000 - 0x9051dfef com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9051e000 - 0x9053dff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90552000 - 0x90554ff7 libRadiance.dylib ??? (???) <5920EB69-8D7F-5EFD-70AD-590FCB5C9E6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90555000 - 0x9057fff7 com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x90580000 - 0x90727ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x90728000 - 0x9079fff3 com.apple.backup.framework 1.2.2 (1.2.2) <FE4C6311-EA63-15F4-2CF7-04CF7734F434> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x907bd000 - 0x90806fe7 libTIFF.dylib ??? (???) <579DC328-567D-A74C-4BCE-1D1C729E3F6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90807000 - 0x90815ff7 com.apple.opengl 1.6.13 (1.6.13) <025A905D-C1A3-B24A-1585-37C328D77148> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90816000 - 0x908d2fff com.apple.ColorSync 4.6.6 (4.6.6) <7CD8B191-039A-02C3-EA5E-4194EC59995B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x908d3000 - 0x908d3ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x908f6000 - 0x9096fff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x90970000 - 0x90988ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x90b45000 - 0x90bf2fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x90bf3000 - 0x90bfeff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90bff000 - 0x90c3dff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x97534000 - 0x975aefff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x975f5000 - 0x97690fe7 com.apple.ApplicationServices.ATS 275.19 (???) <9FA31967-CF14-B033-EB8D-570561D12A13> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97cee000 - 0x97e1cfe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97e1d000 - 0x97e45ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib
0x97e46000 - 0x97e67fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97e68000 - 0x97ebbff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97ede000 - 0x98060fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x98061000 - 0x9811afe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x9811b000 - 0x982fdfff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98405000 - 0x9883aff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9883b000 - 0x98893fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98894000 - 0x989d1fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x989d2000 - 0x98cf6fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x98cf7000 - 0x98d72fff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98d73000 - 0x98d97ff7 libJPEG.dylib ??? (???) <EA97DEC5-6E16-B51C-BF55-F6E8D23526AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x98dfa000 - 0x98e0aff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x98e0b000 - 0x98ed6fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x98ed7000 - 0x98fb7fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98fb8000 - 0x98febfff libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x98fec000 - 0x98ff5ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x99048000 - 0x99049ff7 libScreenReader.dylib ??? (???) <E559E38F-FB36-C1C4-B915-D3A4E4354921> /usr/lib/libScreenReader.dylib
0x9904a000 - 0x9909aff7 com.apple.Symbolication 1.1 (67) <E0C94D8B-4F12-49E6-BAA5-3B00441A047B> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x9909b000 - 0x990a2ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x990a3000 - 0x991afff7 libGLProgrammability.dylib ??? (???) <04D7E5C3-B0C3-054B-DF49-3B333DCDEE22> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x991b0000 - 0x9951bff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x995fb000 - 0x9963dff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9963e000 - 0x996b2fef com.apple.CoreSymbolication 2.0 (23) <8A04EA5F-83F8-5E15-B2E0-8A727C9C4E8B> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x996b3000 - 0x998deff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x999e0000 - 0x99a13ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x99a14000 - 0x99a18ff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x99a19000 - 0x99c7efeb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99cd2000 - 0x99cd9ff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x99cda000 - 0x99d1efe7 com.apple.Metadata 10.6.3 (507.15) <460BEF23-B89F-6F4C-4940-45556C0671B5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x99d32000 - 0x99d3fff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x99d94000 - 0x9a677ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9a880000 - 0x9a88affb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9a88b000 - 0x9a90dffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9a90e000 - 0x9a94fff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9aa87000 - 0x9aa9cfff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9aa9d000 - 0x9ab01ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9ab02000 - 0x9ab48ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x9ab49000 - 0x9ab57fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylibI don't want to be the bringer of bad news, but these where the symptoms I was getting just before my iPod's hard drive failed (80gb classic).
I tried to restore it, and that seemed to work for a few days. But then it just stopped responding to iTunes, locking up iTunes, and finally wiped its own memory then nothing.
It powered up ok, but did noting else.
It was years out of warranty, getting it repaired by Apple is never cost effective. so I sold it on eBay and upgraded to a new 160gb.
I'm not giving you a definite reason, just my experience. -
I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
Someone, please help!
HP Windows XP Using DSL for internet accessI suspect a hardware problem. But do the following to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Resore the iPid to factoery defaults/new iPod.
In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Best iPod to PC
- Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup -
ITunes 7.0.2 crashes when I connect my iPod Nano
iTunes 7.0.2 crashes when I connect my iPod Nano. What can I do about this?
Thank you!Try here. http://www.ehow.com/how_4882455_repair-corrupted-ipods.html
http://support.apple.com/kb/TS1405?viewlocale=en_US -
ITunes shuts down when I connect my iPod 30gb
I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing -
Itunes is crashing whenever i connect my Ipod
Itunes is crashing whenever i connect my Ipod classic 160gb, I don't know what to do. Please help!(windows 7)
up
-
My Computer crashes when i connect my Ipod. (Stop error, Blue Screen)
For the past 3 weeks, my computer has been crashing regularly-- and it's due to the iPod. When i connect my ipod, iTunes starts up and as soon as it starts to Sync, it "blue screen crashes (see message below). When i run iTunes w/o the iPod connected, no issues and i can also use my iPod no issues:
The Message i get is below: ..its a Stop error:
* STOP 0x0000008e (0xc0000005, 0xBFA6FCBA, 0xA9F5130C, 0x00000000)
* Ati3duag.dll -- Address BFA6FCBA Base at BFA1C000 DateStamp 3eade1b1
Please help me!!
Gateway Laptop Windows XP Proi am having the same problem, but cant even get on my pc now with out using a system recovery disc! im really stuck and hope someone knows of a way of sorting this as i have only had it 2 weeks!! many thanks
-
I've just downloaded itunes 12 onto my pc. When I connect my IPod classic 160gb, it's name shows up briefly before the ipod silhouette at the top left simply greys out and nothing happens.
Please advise.I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!! -
Itunes locks up when I connect my ipod
I have an 80GB classi. it has worked fine until today. Now when I connect my ipod to my WIn 7 computer iTunes locks up. I can not get out of iTunes unless I reboot the computer as it will not even close when I try to end the process in task manager. It works fine until I attache the ipod.
I am having the exact same problem. Th eone difference is that on occasion, iTunes downloads my playlists yet not the associated songs in the playlist.
-
PC crashes when I connect my ipod
I haven't updated my ipod for a few months now (click wheel 20gb ipod) I have the most upto date version of itunes but every time I connect my ipod to my PC itunes opens, starts synching with my ipod then my PC reboots!
I have tried resetting my ipod (slide hold on/off then holding menu and select for 6 seconds until the apple logo appears) but my PC still keeps rebooting!
Any ideas anyone, I am getting fed up now!
Thanks in advance+I have the most upto date version of itunes but every time I connect my ipod to my PC itunes opens, starts synching with my ipod then my PC reboots!+
Are you getting any sort of blue screen prior to the shutdown? if so, what numerical and text codes are you getting with it? (ie 0x\[zeros/letters/numbers] CAPSANDUNDERSCORES)
If the blue screen mentions a specific file, let us know what that is called too. (Exact spelling, please.)
Here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
If you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
Does a blue screen appear when the PC shuts down with those settings in place? -
ITunes crashes when I connect my iPod to it...
For the past 2-3 days, everytime I connect my iPod to iTunes, iTunes crashes. I have to go to "Task Manager" to disconnect the site and then come back on and quickly disconnect my iPod.
This has gotten to be a really big problem, because I'm not able to transfer music, and I'm afraid it is going to damage my iPod. It may have already been damaged about a week ago when iTunes was crashing everytime I pulled it up. I got that solved only to have this latest problem start.
Has anyone else had this problem with connecting their iPod to iTunes only to have it (iTunes) crash? If so, how did you solve it?
Thanks for any help I can get.
HP Windows XP Using DSL for internet access
HP Windows XP Using DSL for internet accessWe did upgrade the Norton Anti-Virus to the 2006 software, but only after the problem started, and I also used the 2006 upgraded for my iPod, which I downloaded from the Apple's website.
I have tried a new USB cord and port, and I even took my iPod out of the docking stand, just in case it was bad, but none of this worked.
I have installed software called "Mediashop TunesPlus" to help transfer music from my iPod to the iTunes Library, but, when it didnt' work on my computer, even though the package said it would work with the iPod and was compatible with iTunes. I removed it when I started having so much trouble with the iTunes crashing.
Will any of this affect iTunes? If so, what should I do?
HP Windows XP Using DSL for internet access
HP Windows XP Using DSL for internet access
Message was edited by: joyful3645 -
My iTunes crashes when I connect my iPod classic.
I tried reseting my computer, reseting my iPod and even connecting my iPod to another computer. Even in another computer when I connect it, iTunes freezes.
Is my iPod dead?
I can still listen to the playlist in it. It's still working, in it's own way.
I can't even restore my iPod because of the iTunes freezing.
Please help meHello Elif B.,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides troubleshooting steps for the issue you described. Because you mentioned the issue persists on another computer, you may want to refer to that section:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
If the issue also occurs on a different computer:
You may need to restore your device to factory settings.
- If your device has an internet connection, you may use email to send yourself your pictures, notes, and other data you may need to back up before you restore.
- If you have backed up your device in the past, and you wish to keep this backup, make a copy of your backup on your computer. See this article for details on where backups are stored.
- Follow this article to restore your device. When the restore is finished, restore from your latest backup.
- If the issue returns, follow steps this article again, but restore your device "As new" when prompted.
Thanks,
Matt M. -
ITunes crashes when I connect my iPod
I am having problems syncing my iPod. iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
It then asks if I want to send an error report. Once sent iTunes closes and my iPod is not synched. I have attempted to Restore the iPod, got part way through the restore, then iTunes crashed again.
Yes I have downloaded the latest iTunes 7.2 update. And have reinstalled the ipod.exe setup.
At present I have iTunes with all my music, and an iPod with nothing on it, that iTunes won't let me sync.
Please help!kia ora binnybarbs.
iTunes recognises my iPod for about 15 seconds then comes up with the following error message...iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
by any chance, do you have a version of the mplugin itunes plugin installed on the PC? (i've seen that produce that message under these circumstances before.) -
My computer crashes when I connect my iPod via usb
I have a number of iPods. 120GB iPod classic is my main one. Have used it on the same Windows XP for a number of years. I sync on average 1-2 times a week. All of a sudden when I connect via USB the computer crashes. Same thing happens with my other iPods. Tried different USB ports. Same thing. Have tried other USB devices, no problem.
Have upgraded to latest version of iTunes. Same problem.
It appears the issue is with the Apple USB driver....? Just wondering if someone has seen this problem and has a work around for it.Hi there bippycrisps,
You may find the troubleshooting steps in the article below helpful.
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
http://support.apple.com/kb/TS1502
-Griff W. -
Itunes wont open when i connect my ipod touch
when i plug my ipod in, my computers goes ding saying that a device is connected. then, it dings 3 additional times and then itunes doesnt open. my ipod starts to charge and i cant open itunes manually either. Please help. ive checked the wires for the usb and their fine. my computer is virus free too. what could be causing this unconnection to itunes.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
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