MY ITUNES IS SAYING ITUNES HAS ENCOUNTERED A PROBLEM AND HAS TO CLOSE ??? PLEASE HELP

I can not ope itunes one day it just did not work and its driving me crazy ? please help

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

Similar Messages

  • "iTunes has encountered a problem and needs to close". Help?

    "iTunes has encountered a problem and needs to close." This is what appears on the screen everytime I try to open iTunes. Does somebody know what the problem is?

    that's been happening to me all day! i hope someone answers soon. bought my daughter an itunes card for christmas and now can't use it

  • Crw32.exe has encountered a problem and needs to close,pls help

    When I try to use a crystal report version 10.0 to querry from two data source at same time, I got following error:
    Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience .
    I have a 8.5 version crystal report and it works just fine.
    The two data source are:
    MS access2003 DB and Sage Mas90 DB.
    I have tried on server 2003 and window XP. none of them works.
    Any help is appreciated.
    Jonathan

    Reporting off 2 datasources should work in CR10.
    I would suggest the following;
    1) Check the version of CR10 and apply SP5 if necessary
    2) Try using different connection methods, if you are using a native connection try odbc for example
    Possible workarounds woulr be to use a main report > subreport
    or
    In Access create a linked table to Mas90

  • ITunes has encountered a problem and needs to close. HELP ME!!

    So I started getting the title message a year ago. I uninstalled iTunes and reinstalled it. Same thing several times. I then realized Quicktime wasn't uninstalling, so I tried to do that, and it said it couldn't be removed-a fatal error had occured. So then I emailed the iTunes store and they told me to download a program called the Windows Uninstall Clean Up, so I did, and now Quicktime is gone. I downloaded the program again and it said it was successfully installed, but I still get the same message. How can I fix whatever the problem is? I called tech support and they weren't very helpful.

    The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
    If that doesn't cure the problem, make sure that any antivirus/antispyware application you have is set to allow iTunes to operate. Some antivirus/antispyware has been known to shut down iTunes.
    If that still doesn't help, take a look at iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures
    If that still doesn't work, try deleting the iTunes preference files:
    C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
    and
    C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
    You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
    If that still doesn't work, try this:
    Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
    Hope this helps.

  • I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  What can I do to fix this problem?

    I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  I have tried deleting and reinstalling iTunes, and the same thing happens.  What can I do to fix this problem?

    Try:
    iOS: If you can't back up or restore from a backup in iTunes

  • Itunes wont open, says Itunes has encountered a problem and needs to close.

    When I click on my Itunes icon a big box pops up and says Itunes has encountered a problem and needs to close. Sorry for the inconvenience. And says tell microsoft about the problem, you know. And I've been trying to access the program for three days and it's doing the same thing, I got a trojan horse right before it started doing it, but I've gotten rid of it and scanned many times, it's gone. I also uninstalled and reinstalled both Itunes and quicktime but it still doesen't work, I really need ideas here..lol.

    Please help me someone. I bought this Ipod 2 weeks ago for my daughters 18th and all we get is this stupid error message all the time. "Itunes have to close - error report etc etc." Have re-installed some many times I have lost count. Know very little about computers so need really simple instructions. I am really not impressed with this if any Apple technicans are reading this and want my money back!!!!

  • I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I have had to uninstall itunes so that I could load this version, the PC says it is correctly loaded, but I now cannot open itunes. Advice?

    I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?

    Hello there, ytnoj.
    Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
    Removing and Reinstalling iTunes and other software components for Windows XP
    https://support.apple.com/kb/HT1925
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close."

    I am using a Windows 7 laptop, 64 bit. When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close." I have tried uninstalling then reinstalling, and also going back to previous versions. Any ideas as to how to fix this? Thanks!!

    You need to remove all installer file, uninstall iTunes and all related programs, then do a clean install.
    Try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • When i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

    when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

    Try:
    iOS: If you can't back up or restore from a backup in iTunes

  • My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
    Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

  • "iTunes has encountered a problem and needs to close" help pls

    does anyone kno how to fix this ...i try to open itunes n it wont open just gives me a msg saying itunes has encountered a problem and needs to close ...gives me 3 options debug, send repot, dont sent....its like the error we get sometimes for internet explorer when it closes PLS anyone could help me greatly appreciated =)

    that's been happening to me all day! i hope someone answers soon. bought my daughter an itunes card for christmas and now can't use it

  • Itunes has encountered a problem and needs to close. we are sorry for the i

    ok so i installed itunes and i keep getting that error and it wont let me open itunes. i have uninstalled itunes and quicktime and installed the newest version and an old version as well and this error keeps comeing up. getting pretty ****** because im a college student and i need my music. any help will be apprecitated
    here is the error that i get (error signature: appname itunes.exe Appver.7.3.1.3 modname: Unknown ModVer:0.0.0.0 offset 10001040)

    thank you Abner!
    Itunes has encountered a problem and needs to close
    the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
    try to open your QuickTime. does it launch properly, or do you get an error message?
    if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • Help Needed-iTunes has encountered a problem and needs to close.

    Hey guys,
    I have had this extremely frustrating problem that just recently started occurring with iTunes. I have read many discussion forums but can’t seem to find a working solution. The problem is every time I try to open iTunes I get an error message that says “iTunes has encountered a problem and needs to close.” The same thing happens when I try to open Quicktime as well.
    I have tried every solution suggested in these forums. I have completely uninstalled Quicktime and iTunes along with their components (Bonjour, Apple Mobile Device Support, Apple Software Update, etc.) and then reinstalled each of them but the problem still remains. I do NOT use iTunes for my iPod (I do not own one) I simply use iTunes to listen to my music.
    I have also tried the methods of installing Quicktime by itself and not with iTunes but the problem still remains. I have tried every solution I have seen. The only method I have not tried is completely removing all files and folders that have to do with iTunes because I am worried if I delete those files with all the music I have bought it will have to be downloaded again or lost.
    This is the “Error Signature” that is on the error report when I try to open iTunes.
    AppName: itunes.exe AppVer: 9.0.2.25 ModName: ntdll. dll
    ModVer: 5.1.2600.5755 Offset: 0001b21a
    There was A LOT more information in the “Error Report Contents” but it would have taken me all night to type it all accurately. If that is what is needed then I am willing to provide any other information about this problem in hope of getting some useful suggestions or solutions. Any help would be deeply appreciated. Thanks!

    that's been happening to me all day! i hope someone answers soon. bought my daughter an itunes card for christmas and now can't use it

  • "iTunes has encountered a problem and needs to close." Quicktime problem!

    I'm having a MaJoR problem with Quicktime and iTunes, but i think the main problem is Quicktime since iTunes runs off of it. I've never been able to install Quicktime, and i recently bought an iPod, and when i try to install Quicktime and iTunes the download goes great, but as soon as i try to open either one i get the error "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." i've tried about 7 or 8 times now, using the Apple help page too. Please let me know if u have any idea how to fix this.

    Here's what worked for other users; perhaps it will work for you (I've never had this problem so I can't say for sure):
    1) Uninstall QuickTime from the Add/Remove Programs control panel. If you have difficulties, Microsoft's Installer Cleanup Utility, as you mention, may help.
    2) Clean up the Windows registry with http://www.ccleaner.com/ (freeware)
    3) Restart your system.
    4) Delete the QuickTime folder
    5) Reinstall QT ( you can get QT separately here.
    Good luck.

  • Itunes 10 has encountered a problem and needs to close

    i recently installed itunes 10 to my pc but it wont open. i tried reinstalling but it and installing it, i scaned for viruses and malwarebytes but it still doesnt work instead a window opens with saying "itunes has encountered a problem and needs to close" i click on the "click here" section and this comes out:
    appname:itunes.exe
    appver:10.1.1.4
    modname:unknown
    modver:0.0.0.0
    offset:781329e1

    modname:unknown
    modver:0.0.0.0
    Can you check one more thing for me please? Is your QuickTime Player also failing to launch at the moment?

  • ITunes has encountered a problem and needs to close.  We are

    I've had it with these guys!
    I recently upgraded to itunes 6, and have had awsome problems ever since. First it stopped my pc from booting up completely, which I had to start in Safe in order to quick restore. Then everything would freeze when I tried to burn a cd, then it wouldn't recognise my burner.
    Now I am unable to uninstall either itunes or the ipod software (uninstall shield pops up for a few seconds then just disappears).
    If I quick restore to two months ago, itunes says it is missing files and needs to be reinstalled.
    Now, when I reinstall, it goes through the whole process, and then teels me that itunes has encountered a problem and needs to close.
    I'm really at a loss what to do, and my daughter is going to kill me because we can no longer access her music...
    I'd like to somehow uninstall all itunes and ipod software, and presumably reinstall everything from the ipod cd...any suggestions?.....please?

    Okay, somehow I fixed it by disabling my Norton, uninstalling, then reinstalling itunes 6. And I can burn cds now. Go figure.

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