My itunes is updated and still cannot connect to itunes store

I have been trying to update my iphone4 to the new ios but i cannot seem to connect to the itunes store and even when i plug in my phone it just says that it is backing up my files for hours. Nothing has happened past that. I updated my itunes and still nothing.

I can't either! Have you found a solution yet?

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TS1368 Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card. I am going to return both of these items it I cannot find a fix for this.

Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up-to-date:
Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days). I am going to return both of these items if I cannot find a fix for this.

When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer. There were no available updates. The iPod touch I got on Christmas day. The iTunes app was downloaded the same day. Since day 1 I have not been able to connect. I also followed lllaass's advice and followed instructions on the following 2 websites.
http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
http://www.youtube.com/watch?v=PIUitRyZS6U
After restarting my computer:
From the iTunes app I click on the 'iTunes Store'
A new window opens and I get the following message:
This Apple ID has not yet veen used with the iTunes Store.
Please review your account information
So I click on 'Review' and am taken to a crude screen that says
Welcome to the iTunes Store
With an Apple ID, you can download the latest music, videos, and more.
To begin creating your Apple ID, click Continue.
So I click on 'Continue'
A pop up window says:
We could not complete your iTunes Store request. An unknown error occurred (-1202).
There was an error in the iTunes Store. Please try again later.
And the only option I am left with is to click 'OK'
After every fix this same scenerio just loops and loops and loops

TS1398 I did everything you are recommend to do and still cannot connect to the network. "Unable to join network" shows up even that is a university network working for other users - students and staff. I am very unhappy with my new iphone 5 :(

I did everything recommended on apple store support site and still cannot connect to the network with my new iphone 5 but my co-workers and students (I work for the university) can keep connectivity all the time. I am very unhappy with my new phone

Be patient, Apple is coming out with a update soon, its been reported that they have sent the update to the carriers to test, which means it will be soon. And is suppose to address this issue.

Using mountain lion operating system, downoaded iphoto 9.4 update, aperature 3.4.3 update and still cannot access photo stream. now what??

Using mountain lion operating system, downoaded iphoto 9.4 update, aperature 3.4.3 update and still cannot access photo stream. now what??

With Aperture, you should be able to use Photo Stream now, but you need iPhoto 9.4.2 > http://support.apple.com/kb/DL1608
After updating iPhoto to the latest version, open System Preferences > iCloud and tick Photo Stream. Finally, you will have to turn on Photo Stream on iPhoto and Aperture choosing Photo Stream on the sidebar of both programmes

Hi all. I have upgraded to 10.6.8 Snow Leopard on my Mac Pro but still cannot connect to App store to upgrade to Mountain Lion. Any advice?

Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?

Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1.

All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store?

All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?

I still have access. Must be your phone or your internet connection.

My iTunes playlist page is frozen and I cannot connect with purchase store. I miss an update download this week and I am not sure if this is needed to fix a bug. How can I recover this download to update?

My iTunes playlist page on PC is frozen and I cannot connect to store for purchase. I missed an iTunes update download this week and I don't know if this would fix a bug. How can I recover this download to have the latest update.

It would be best to post this question under iTunes category. I am sure there are a few people having the same type of problem.

HT1766 I cannot connect to itunes on my iPhone 5 and also cannot connect to apps store

I have been trying to use the apps store on my Iphone 5 and cannot connect????? They say I cannot connect on i tune. I need help please

Can you connect to the iTunes store with iTunes on your computer with the same Apple ID/iTunes store account you are trying to connect with on your iPhone?
What is the error message provided?

Sat here for hours and still cannot connect to the internet

Hi there,
I have been sat here now about around 6 hours trying to figure this out. I just bought a Philips SNA6500 ADSL Wireless Base Station to connect to the internet. I am at present using my speedtouch usb modem to connect. I have tried and tried to connect to no avail. I am on BT Broadband and put in all my details on Internet Connect, but it continuously states that it can not connect to the PPP Server. It connects via Ethernet, but wont load any websites at all.
Sorry if this has been posted before, I have checked through most of the posts and couldn't find anything.
Thank you for any help if anyone knows - I really hope they can!
Helen
eMac Mac OS X (10.4.3)

I dont know the Philips SNA6500 but from a brief Google it would appear that it has an ADSL modem built in. Why are you using the Speedtouch? Where have you got it plugged in? Disconnect the Speedtouch, plug the Philips into a filter, then plug the filter into your phone socket. Follow the set up wizard and it should work.
Good luck.

I - STILL - Cannot connect to the Itunes Store

I am unable to connect to the Itunes store, I could connect to the radio stations, I checked the SSL and TSL setting under Internet Explorer Options, Not using proxy or any Computer based firewall, and on my router firewall I tried opening up ports 53, 5353, 443 and 3689, and even tried DMZ the box, but for no use... I still cannot connect to the store, and frankly, it is getting ridiculous. Can anyone help? maybe the neededs ports or something...
Here is the check log... and thanks in advance.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dimension XPS
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 3A48AA7B3CB9DD57
Current user is an administrator.
The current local date and time is 2008-03-08 21:11:11.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6800
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Adapter Name: {686274E4-CF42-4229-98AE-678EE8BF1331}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address: 10.10.0.10
Subnet Mask: 255.255.255.0
Default Gateway: 10.10.0.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers: 10.10.0.1
10.10.0.1
Adapter Name: {C7089E37-5C18-4224-812A-541BFED730B6}
Description: VMware Virtual Ethernet Adapter for VMnet1
IP Address: 192.168.181.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers:
Adapter Name: {F5345F4B-2E32-4D97-BB78-741CFE4A155C}
Description: VMware Virtual Ethernet Adapter for VMnet8
IP Address: 192.168.92.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 20:00:00 1969
Lease Expires: Wed Dec 31 20:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.

I don't think it is a firewall issue as the connection attempts were not blocked according to the network connectivity report.
These ones have been tricky to solve.
As a first stab, one thing you could try is to create a new Windows account and see if you can connect from there.
P.S. I noticed that the date on the report is not the same as the date of your post. This may just be when your ran the report, but it is worth checking your computer's date and time are correct.
You could also check the Advanced tab in your Internet options. If "Check for server certificate revocation" is checked. If it is, try unchecking it.
Message was edited by: polydorus

HT201304 Cannot connect to apps store new ipad

Update to ios6 cannot connect to apps store.has anyone got a workaround every thing else works fine. I can access http sites and all other apple places.
Sky go also has problem says needs wi fi to work . I am connected to my home wi fi . So do to understand. Apple don't seem to be bothered .

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

I tried updating my ipod, and then it turned off, and then just said connect to itunes, and when i did, it said i had to restore it. so, i restored it, and it did nothing and still said connect to itunes. help?

i tried updating my ipod, and then it turned off, and then just said connect to itunes, and when i did, it said i had to restore it. so, i restored it, and it did nothing and still said connect to itunes. help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
or
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?

i just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?

There are a number of threads from other people reporting the same iTunes connection issue - it looks like there might be a problem at Apple's end

After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?

Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

My itunes is updated and still cannot connect to itunes store

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