My iTunes keep restarting by itself.

I plugged in my iPad 2 to sync it and everything went like it should. I forgot to eject it first and just unplugged my iPad. Now iTunes keeps restarting as if the device has been plugged in agian , even though it has not. Anyone with some help?

Problem solved, uncheck "sync over wifi" when device is connected text time.

Similar Messages

ITunes keeps restarting by itself on another user account

Problem began since I started using a new computer running Vista Ultimate, 64 bit. Even though a second account on the computer that WAS using iTunes closes it, when I go to MY account WITHOUT EVEN TRYING TO OPEN iTunes, window upon window opens telling me I can't run iTunes because another user is running it.
Then, when I go to the other account, I see iTunes OPEN! I'll close it, go to my account, and the windows keep opening again, telling me I can't run iTunes, even though I don't want to!
I wind up going to the Task Manager and closing iTunes helper and anything else I see with iTunes as the name.

I am running Windows XP and I've been experiencing this problem for a little while, not sure exactly when it started happening. Everyone once in awhile when I try to launch iTunes on my main user account, it won't run because it is running on another account (which I never want it to run on). I was just coming here to see if I can stop that from happening, I only ever want to run it on my main account.
I do notice that iTunesHelper is running on both user accounts, and that is probably directly related to my issue. I just plugged in my iPod and got the message than iTunes is running on another account - my guess is, with that iTunesHelper running on both accounts, it is luck which account sees it first and launches iTunes. However I have also received this message when I manually run iTunes as opposed to just plugging it in with the auto-detection.
That iTunesHelper is pretty inconsistent - I have seen it running on one account only, both accounts, and no accounts if I look in the task list. I think that is the main problem but I don't know how to prevent it from running on secondary user accounts.
In any event this problem is not isolated to Vista, and that is the main reason why I am posting in this thread.

Re: iTunes keeps opening by itself and starts playing music

I have something really strange going on.
My iTunes keeps opening by itself and starts playing music. I cannot figure this out. I turned off the "Sync Via Wireless" on all my gadgets, but this continues to happen. This has woken me up in the middle of the night until I got so tired of it I just shut my Mac down.
Anybody hear of this? Know what to do?

I had the same problem - and as well as opening by itself iTunes was skipping from track to track like crazy. But then I found a post from a few years ago that fixed this.
Connect your iPhone to your iMac and uncheck the box that says 'Open iTunes when this iPhone is connected'. Problem solved!
Hope this works for you.

ITunes keeps opening by itself and playing music.

My iTunes keeps randomly opening up by itself and playing music. When it happens, I quit the app and it stops for the day, but it will happen again randomly. Like days or weeks later. I don't know why my computer has decided to start doing this recently, but it's really getting on my nerves.

Sooo annoying. And STILL not fixed.

ITunes keeps restarting like im first using the program!

Ive been using iTunes for years. Im having a problem where when i close the program and come back to it on another day it is like ive never opend iTunes before. It wants me to search my computer for music. I am able to import my playlists and get things back to the way they were (kinda) but the next time i close down itunes it restarts the same way!
VERY FRUSTRATING!!!    Anybody got a clue as to why this could be happening?
Some more information........
We keep our itunes music folder in a public folder because both my wife and myself have iphones and we update with the same computer. We were finding that if we tried to update on same itunes we got each others info. It was suggested by apple that we have two seperate user accounts on our computer so it would eliminate that.   I am using windows vista, Norton antivirus runs every night, and i have an HP simplesave hard drive that backs info up when computer is idle.
Thanks for the help!

If anyone has a clue as to why this is still happening id love to hear it!
I completely re-installed itunes (deleting everythign in the correct order per apple).   but still no luck.   This is driving me mad! lol.
Anyone.....Please help!

My iPhone 5 keeps restarting by itself with a random interval maybe around 5-10 minutes

Please help me..
i've got an UNjailbroken iPhone 5 32gb for around a year ago. it was really fine, until my iPhone restart by itself randomly. i don't know.. i've been googling for the solutions but negative. the warranty has already out so i don't suppose i can replace it with a new one.
There is also this rattling sound when i shake my iPhone. I'm pretty sure it's the battery, because it sounds big inside like it's battery.
The battery indicator is kinda stuck, because whenever i charge it, it's not charged but the lightning symbol is there. not only when charging, when i use it, it also stuck at that percentage not decreasing..
Please help me i don't know what to do.. i live in Indonesia. there are rarely apple stores here so i can't consult with anyone here
oh yeah i'm using iOS 7.1.2
i have already restore it thousand times, no result... even in DFU mode
i'm pretty sure this is a hardware issue, however please help me fix this
Thank you for the support

razmee209 wrote:
There are no international warranty.
You would need to get your phone service in the country you bought your phone.
There is no magic to fix your phone if it is a hardware issue. The only option is the Apple store.
Yeah, i suppose i really have to bring it to a phone service, Thanks for the help

My iphone 5c keeps restarting by itself ever since I updated to IOS 8.02. Its really frustrating because it says I have to connect to Itunes and get an update but when I try to update Error 27 keeps popping up. I had to restore my iphone about 10 tim

I had to restore my iphone about 10 times in the space of 24 Hours. This really *****. Someone please help!!!!

Hello TonioG242,
Thanks for using Apple Support Communities.
From your post I see that you are getting error 27 when trying to update your iPhone in iTunes. I can definitely understand how this is a frustrating issue, especially after trying multiple times to restore the phone but to only get the same error. There are troubleshooting steps however that you can follow to help resolve the issue.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Get help with iOS update and restore errors - Apple Support
Have a good one,
Alex H.

MacBook Pro keeps restarting by itself

So occasionally my MacBook Pro (13 inch model) likes to restart itself and go to the grey screen that says (your MacBook restarted because of a problem). I have no idea what's causing it. The hard drive is brand new (replaced it yesterday because the store that sold me the Mac said it was corrupted). When I pull up the summary of the report this is what I get:
*** Panic Report ***
panic(cpu 2 caller 0xffffff8004f49993): "Spinlock acquisition timed out: lock=0xffffff8005696ce8, lock owner thread=0x8, current_thread: 0xffffff8012585970, lock owner active on CPU 0xffffffff, current owner: 0x8"@/SourceCache/xnu/xnu-2782.20.48/osfmk/i386/locks_i386.c:378
Backtrace (CPU 2), Frame : Return Address
0xffffff809e2d3660 : 0xffffff8004f2bda1
0xffffff809e2d36e0 : 0xffffff8004f49993
0xffffff809e2d3710 : 0xffffff8004f44650
0xffffff809e2d37a0 : 0xffffff8004f421af
0xffffff809e2d37e0 : 0xffffff8004f379b6
0xffffff809e2d3820 : 0xffffff80053dbd59
0xffffff809e2d38a0 : 0xffffff80051371df
0xffffff809e2d3a60 : 0xffffff80051331a2
0xffffff809e2d3d20 : 0xffffff800533f5f8
0xffffff809e2d3db0 : 0xffffff8005164fd1
0xffffff809e2d3e50 : 0xffffff80053ec4aa
0xffffff809e2d3ef0 : 0xffffff80053ec61e
0xffffff809e2d3f50 : 0xffffff800544ba86
0xffffff809e2d3fb0 : 0xffffff8005035376
BSD process name corresponding to current thread: fontd
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000004c00000
Kernel text base: 0xffffff8004e00000
__HIB text base: 0xffffff8004d00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 17164138760
last loaded kext at 7370823409: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f86e71000, size 32768)
loaded kexts:
com.webroot.driver.WebrootSecureAnywhere 38
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHDAHardwareConfigDriver 272.18
com.apple.iokit.IOBluetoothUSBDFU 4.3.4f4
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.iokit.IOAHCIPassThrough 1.0.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOSurface 97.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSC2BW240A4, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Any suggestions as to what the issue would be would be very appreciated.

1. Remove the "Webroot" product by following the instructions on this page. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes.
2. If there's no change, see below.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

ITunes keeps opening by itself

iTunes when I click on the folder with the files it automatically opens iTunes. Even when I do a right click and then properties on the iTunes folder it automatically opens iTunes. If I close it but have the properties window still open it will start iTunes again. It gets annoying as anything that if I do anything with the iTunes folder it automatically opens iTunes. I am not trying to play a file I may just left click it once to highlight it or right click to get it's properties and iTunes starts. As long as the folder is highlighted or properties window is open iTunes will keep starting after I close the program. It will only stop restarting when I leave the iTunes folder completely.

yes, "iTunes" and "iTunes Artwork".
Do you think they are the culprit(s)? I'll put them aside and see what happens.
I have another User on the iMac but I don't know if the problems happens there.
thanks for the tip

MSI x79A GD45 8D keeps restarting by itself

Hello,
I recently bought the MSI x79A GD45 8D for a custom SBE build. I installed the components, and switched on. Unfortunately the computer kept on restarting every couple of seconds. I couldn't even get into the BIOS.
So I took out all the components, and just powered the motherboard by itself, just to see if it's the motherboard. I suspected it was the board, since the components I've been using for some months already on a previous board have been working perfectly.
Anyway, with everything taken out, and with just the power, the MSI x79A GD45 8D still keeps resetting itself. The blue lights on the motherboard light up, then it restarts after a few seconds. Over and over.
Do I have a faulty motherboard?
Thanks.

Quote from: Henry on 11-June-12, 06:02:19
That's correct, simply not enough power or a cheap junk PSU, without a brand name we can only assume you have a crappy PSU. There has to be some kind of brand name and model number on the label of the one you have.
Yeah, it's a generic PSU, unknown.
But then how come it works fine on my Sandybridge mobo, but keeps resetting on my Sandybridge-E mobo? There can't be that much of a difference, can there?

ITunes keeps opening by itself while an apple product is plugged in abuot every 20 seconds, even while minimized. Suggestions?????

Hello there my problem is as stated above It's very annoying, because I can't do anything while my iPod is charging, I have no idea why and I'm very irritated as this is absolutely ridiculous -.- If anyone knows why this keeps happening and can help me prevent it from happening anymore, that would be fantastic!!!

Nevermind, I found a solution .. What I did was go to the start menu, in the seach bar type in msconfig, double clicked that, then went to startup tab, and unchecked the iTunes box. So if anyone else is having this problem, this may work for you as well

ITunes Keeps restarting

Hi All,
I've seen several Discussions on this but none of the answers seem to work for me.
I just built a new windows 7 (64-bit) machine. Updated all the Windows software not running MS Office.
I installed iTunes 10.5.2.11 and started reloading music from my old machine. Then I closed down iTunes and 5 seconds later it restarts and that cycle will continue when ever I try to close it. The only way to close it is to open task manager and kill the process or log off.
I have tried repairing the installation of iTunes.
I have uninstalled it and reinstalled it.
nothing seems to fix this issue.
I haven't loaded any additional software, apps, addons, widgets etc.. Just installed iTunes and tried to exit it and it will restart within seconds.
This is extremely annoying, has anyone solved this issue yet?
Since this machine is going to eventually be for my son and his new iPod Touch i want it working correctly so that I don't have to waste even more time with it.
Thank you for any help you can give me.
-Phil

Hi Joy,
You may have to download the Sony's VAIO Entertainment Platform update.
This article: http://support.apple.com/kb/TS2715 describes a similar issue related to the Sony VAIO Entertainment Platform.
-Jason

Firefox keeps restarting by itself, resetting everything and losing history, why? How do I stop, ready to give up on Firefox 11.0

I have read a ton of ideas, tried everything I could find, but nothing seems to work. I have Firefox 11.0 I get everything set up like I want, with the toolbars I want and it is working fine. Then for no apparent reason it closes. When i restart it is set back to default on all settings, and all history is gone. It can take an hour or as long as 2 or 3 days before it resets. I have researched and researched, deleted files, reset everything, restarted it, but it just keeps happening. Very frustrating. There are no crash ID's no trail at all that I can find.
HELP!!!!!!!!!!!!!! I cant stand the thought of going back to internet explorer

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Which security software (firewall, anti-virus) do you have?

Itunes keeps reopens by itself after i close it on xp

Has anyone out there been able to figure out why and how to stop itunes from reopening itself after you close it on windows XP. This is an xp ? so please don't post mac os answers. From what I read and heard from support, no-one at apple knows why this is happening. I used itunes to legaly buy and download music. I do own an ipod and therefore don't connect one to my computer. I have a feeling it has to do with the ipodservice and or the itunes helper service that seem to ignore the fact that I have disabled them in services.msc. But nothing works. I will listen to some music via itunes, download some from the store, etc.. When I am done I will try file/exit, or closing via the x in the top right corner. Then suddenly the software reopens... I dont want to have to stop using itunes, but I can not get a fix for this I may just have to switch over to rhapsody via windows media player. Appkle tech support said they couldnt help me and didnt know why it works. Thats sad cause I spend a lot of money on intunes and if they dont care about me, then i can only assume they will treat me the same if I bought one of thier computers. Looks like they lose a customer here..... Any insights would much be appreciated. Links from previous post anything that might help me fix this issue that apple says too bad your a pc user.
Message was edited by: KokoAtae
Message was edited by: KokoAtae

I'm having the exact same problem in Windows Vista. It has only happened since the last update to iTunes; it didn't happen before that. It happens ever five minute or so and is making me insane. Of course, I can't delete iTunes, since that's where my iPod library resides. Somebody MUST do something about this. Can anyone help?

Refreshed ipod now keeps restarting by itself! help!

Hi, i have a 5th generation 30GB ipod... i refreshed my ipod because it said there was a file error... after refreshing it all it does it turns on... and the apple screen shows... then after that it goes to the language screen... so select a language, then restarts... and keeps doing that same process. can anyone help me? thanks!

Not it you had them backed up on your computer. They should return when you sync after the restore.
17" 2.2GHz i7 Quad-Core MacBook Pro  8GB RAM  750G HD  120G Vertex 3 SSD Boot HD

My iTunes keep restarting by itself.

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