My itunes kicks out when I attach my ipod

when I try to attach my ipod, or when I click software update, my computer jusk kicks it out and gives me the option to ignore report or relaunch.

Hello Annette,
Thank you for the details of the issue you are experiencing with audio playback when playing videos in iTunes.  I found a couple of article with some steps you can take to address the issue you described.
I recommend reviewing the following articles:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • ITunes closes down when I attach my iPod

    I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
    I have reinstalled all my USB drivers, removed and reinstalled all of my Apple software three times (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. The guy at the store said the problem is with Windows and not with the iPod. He replaced the iPod, but iTunes still shuts down when the new iPod is connected to the computer. I have also changed the drive letter of the iPod, which didn't solve the problem. So, it seems that the issue is a Windows or iTunes softward problem.
    So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
    Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.

    This has started happening to me in the past week since i uploaded the latest Apple install on vista.
    Itunes will work on its own but soon as i plug in my new nano it shuts down within seconds.
    This is typical of Apple.....until hundred of complaints are registered they never get off their F~~~~ing arses and solve the problems

  • ITunes locks up when I attach my 5G iPod. Help!

    Recently I have had an issue that when I attach my 5G iPod to my PC iTunes, iTunes locks up. iTunes works fine by itself. My iPod seems to have no issues with the music that is already in it and it works fine by itself. When I attach the iPod, the PC knows a USB device has been attached as I show an additional drive added to my PC. The problem is that when I attach the iPod to the PC iTunes locks up. All I can do kill the application. When I do that the iPod remains as a USB drive on my PC.
    I could be wrong about this, but I think this started when I went to iTunes 7.7.
    Does anyone think this is an iPod issue rather than an iTunes issue?
    Any suggestions?
    Thanks...
    ---Paul in Southern NJ

    I`ve had the same problem, you should leave it at first for some while. Most probably it`s checking the songs. I`ve had it locked for about 15 mins when doing a backup ( don`t know why, because i do this very often ) If it doesn`t snap out of it, you should put the iPod in disk mode, and restore it, this could ( not for sure ). If you think that the 7.7 upgrade did this to you, then just uninstall and reinstall the 7.6. You can take it from here: http://files3.download3000.com/download/f929e83a52d28f065f4a408beb691940/1/49662 /iTunesSetup.exe
    Hope this helps, Darie

  • Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

    Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

    Do a reset of everything on your ipod. Then reconnect it and it should work.

  • When i attach my ipod it freezes my computer and itunes...any ideas ?

    When i attach the ipod with the USB...it freezes my itunes and i can't do anything until i unplug the ipod....any ideas ??

    Are you plugging the iPod classic into a high powered USB 2.0 port located directly on the PC and are there any other USB devices that are currently attached as well?  Have you tried using another USB sync cable as well?
    The next time this happens, try resetting the device to see if that helps. To do this, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
    B-rock

  • Since I installed the latest version of iTunes I cannot sync new downloads to my ipod. Before I installed this version I had two windows when I attached my ipod to my desktop but now there is only one. HELP

    Since I installed the latest version of iTunes I have been unable to sync new downloads to my ipod. Prior to this installation I would get 2 windows when I attached my ipod but now there is only one. The software does not recognise the device (I tried running the doagnostic) but I can see it on my desktop. Anyone know what I can do?

    Hi findmeat,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    About iTunes Radio
    http://support.apple.com/kb/HT5848
    Cheers,
    - Judy

  • HT4972 iTunes times out when trying to download iOS 5.1

    iTunes times out when trying to download iOS 5.1 - can anyone help? Can I download via a browser and then install that way?
    Looking here http://osxdaily.com/2012/03/07/ios-5-1-download/ - I can download an ipsw file - how would I get that to install on my iPhone4?
    Help!
    Cheers
    P.S. My iPhone4 is on Orange UK - is this a GSM one? or CDMA???

    Hi,
    Tap Settings > General > Reset > Reset Network Settings
    Now restart your iPad.  Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    If that didn't help, you need to post in the iPad forum here.
    This is the forum for Safari for the Mac OS X.

  • Itunes bombs outs when selecting "store"  with UBD.exe issue

    Itunes bombs outs when selecting "store"  with UBD.exe issue - what is the remedy?

    Hello there, tuneasa.
    The following Knowledge Base article offers some great steps for troubleshooting issues with iTunes performance:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • ITunes shuts down when I connect my iPod 30gb

    I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
    I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
    There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
    http://discussions.apple.com/thread.jspa?messageID=1630589
    Can somebody please help me?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • When I attach my Ipod touch the device opens windows scanner and camera

    When i attach my ipod touch the device opens windows scanner and camera window. The ipod is not found in itunes.

    Try here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told they will not play on my iPod Touch. I haven't had any problems before with movies. Any suggestions?

    I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told these movies will not play on my iPod Touch. I haven't had any trouble in the past with digital copies syncing to my iPod Touch. Any suggestions?

    See:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    iTunes: Sync purchased HD videos to iPod or iOS device
    Assuming yo have a 4G or later iPod. only those support HD

  • I have to reenter my Wifi password every time I restart my Ipod touch.  It used to retain the password but now it drops out when I turn the Ipod off. Any suggestions?

    I have to reenter my Wifi password every time I restart my Ipod touch.  It used to retain the password but now it drops out when I turn the Ipod off. Any suggestions?

    Try:
    ipod touch wont remember wifi password: Apple Support Communities
    Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • TS1424 error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    Did you forget the passcode?
    http://support.apple.com/kb/ht1212
    http://support.apple.com/kb/ht1808

  • My itunes music is showing shaded out when I connect my ipod and is not showing in my library. How do I get the music from my ipod into my library. It won't sync

    Mu ipod contains my itunes music library but when i connect it to my laptop the music only shows shaded out on my ipod and does not appear in my itunes libary on line. My iphone only has my playlist in it and as my libabry is only on my ipod it doesn;t allow me to import to my iphone

    Hello rhys139,
    It sounds like you are trying to transfer music from your iPod to your computer.  I found an article with information on transferring media from your iPod to your computer:
    iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
    http://support.apple.com/kb/HT1209
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • I've just downloaded itunes 12 and when I connect my IPod classic 160gb, I tunes shows it'sP name briefly and then then ipod silhouette at the top left simply greys out and nothing else happens. Please advise.

    I've just downloaded itunes 12 onto my pc. When I connect my IPod classic 160gb, it's name shows up briefly before the ipod silhouette at the top left simply greys out and nothing happens.
    Please advise.

    I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
    After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

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