My iTunes library (restored from my account) cannot be played. Help?

Hi all,
It's a complicated story.
I built up a music library over the course of a few years, mostly on a single computer although several devices. Last year, while in Africa, my computer was stolen, along with my iPad and the devices that had my library on them. I thought I'd lost my library completely.
Fortunately, I hadn't. I just downloaded iTunes on my new computer (which runs Windows 8), and logged in - and sure enough, there are all my songs! Unfortunately...none of them will play. They are all greyed out, and there's no option to download them. It says they're stored on iCloud (I think - there's not much visible information), and I can mess with them, sort them, add them to Up Next - anything but actually hit "play."
Also, when I try to sync my phone (which is new since the theft, and is on the same Apple account), the songs won't copy over. Apps do fine, but whenever I try to sync music, it simply says "Sync cannot be completed because it didn't start." Which is not helpful.
I would dearly love to listen to my music again. Help, please?
M

See Recover your iTunes library from your iPod or iOS device.
Probably best to disable the cloud items while trying to recover your content. Edit > Preferences > Store anduntick Show iTunes in the cloud purchases.
tt2

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Sharing an iTunes Music Library across multiple user accounts.
Hello Everybody!
Firstly, this was designed to be run in Mac OS X 10.4 Tiger. It will not work with earlier versions of Mac OS X! Sorry.
Here's a handy tip for keeping your hard drive neat and tidy, it also saves space, what in effect will be done is an iTunes music library will be shared amongst multiple users on the same machine. There are advantages and disadvantages to using this method.
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- The administrator will be able to have complete control over the content of the iTunes library, this may be useful for restricting the content of the Library; particularly for example if computer is being used at and education institution, business or any other sort of institution where things such as explicit content would be less favorable.
- The machine will not be slowed by the fact that every user has lots of files.
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- If the account housing the music is not active then nobody can use the iTunes library.
- There is a certain degree of risk present when an administrator account must be continually active.
- Fast User Switching must be enabled.
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A central account controls all music on the machine/network, this is achieved by storing iTunes files in a public location as opposed to in the user's directory. In effect the system will give all users across the machine/network access to the same music/files without the possibility of files 'doubling up' because two different users like the same types of music. This approach saves valuable disk space in this regard and may therefore prove to be useful in some situations.
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Process:
Step 1:
Firstly, we need to organize the host library, I tidied mine up, removing excess playlists, random files, things like that. this will make thing a bit easier in the later stages of this process.
Once the library is tidied up, move the entire "iTunes" folder from your Home directory to the "//localhost" directory (The Macintosh HD) and ensure that files are on the same level as the "Applications", "Users", "Library" and "System" directories; this will ensure that the files in the library are available to all users on the machine (this also works for networks)
Optionally you can set the ownership of the folder to the 'administrator' account (the user who will be hosting the library.), you may also like to set the permissions of 'you can' to "Read & Write" (assuming that you are doing this through the user who will host the library); secondly you should set the "Owner" to the administrator who will be hosting the library and set their "access" to "Read & Write" (this will ensure that the administrator has full access to the folder). The final part of this step involves setting access for the "Others" tab to "Read Only" this will ensure that the other users can view but not modify the contents on the folder.
Overview:
So far we have done the following steps:
1. Organized the host library.
2. Placed the iTunes directory into a 'public' directory so that other users may use it. (this step is essential if you plan on sharing the library across multiple accounts on the same machine. NOTE: this step is only necessary if you are wanting to share you library across multiple accounts on the same machine, if you simply want to share the music across a network, use the iTunes sharing facility.
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Overview:
In this step we:
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Step 3:
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This is done through the use of an Automator Application: this application does the following actions.
1. Uses the "Finder" action "Get Specified Finder Items"
1a. The user's "~/Music/iTunes/iTunes Music" folder
2. Uses the "Finder" action "Get Folder Contents"
3. Uses the "Finder" action "Move to Trash"
4. Uses the "Automator" action "Run AppleScript"
4a. with the following:
on run {input, parameters}
tell application "Finder"
empty trash
end tell
return input
end run
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Overview:
Here we:
1. Enabled iTunes sharing in the user accounts on the host machine, in effect allowing all users of the machine to view a single iTunes library.
2. (Optional) I have created a login application that will remove any content that has been added to user iTunes libraries, this in effect stops other users of the machine from adding music and files to iTunes.
Step 4:
If it is not already enabled, open system preferences and enable Fast User Switching in Accounts Options.
Summary:
We have shared a single iTunes library across multiple user account, while still allowing for network sharing. This method is designed to save space on machines, particularly those with smaller hard drives.
I hope that this hint proves to be helpful and I hope everybody will give me feedback on my process.
regards,
Pete.
iBook G4; 60GB Hard Drive, 512MB RAM, Airport Extreme Mac OS X (10.4.6) iWork & iLife '06, Adobe CS2, Final Cut Pro. Anything and Everything!!!

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HT201263 new iPad air. set it as new device. asked in itunes to restore from previous older iPad backup. it's not restored\i'm asked to do it agagin and again, in loop

new iPad air. set it as new device. asked in itunes to restore from previous older iPad backup. it's not restored\i'm asked to do it agagin and again, in loop
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I keep my 4 & 5 star songs on my C drive and the rest (all stars, 1,2 3, etc.) on my exhternal hard drive.
Whenever I want to listen to my music, all I can readily play are the tunes on my C drive.
I'm guessing the issues having one library for tunes stored on separate drives is insurmountable?
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I think the biggest issue is either I don't know how to (or maybe users can't) list a second drive so that iTunes can load all songs from both drives whenever I do have the second drive up and running.
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