My iTunes locks up when trying to acesss iTunes on startup

When I start itunes it wants to connect to the itune store but locks up and wont do anything. I can not get it to connect to ipad, iphone or download music I have bought.

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Help! I have the same problem! I am running Windows XP SP3 and Itunes 8.0.2.20. I imported about a dozen cd's and then the imports started locking up the whole system. I had to power the pc off to get things running again. I have two cd drives installed and both fail. I tried disconnecting the network cable, and it still locked up. Any ideas??

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Paul

Duncan,
I successfully downloaded the latest edition by going to the Store area. It took around 10 minutes. iTunes behaved fine and indicated the progress of the download.
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[code]
try
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[code]
set username to "handell_name"
property pass : "handell_password"
property network_share1 : ""
property network_share2 : ""
property domain : ""
property server : "172.34.22.777"
property sharedirectory : "volume_name"
tell application "Finder"
if pass is "" then
set dialog_1 to display dialog "Please enter your password:" default answer "" with hidden answer
set the pass to the text returned of dialog_1
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set network_share1 to "afp://" & domain & username & ":" & pass & "@" & server & "/" & sharedirectory
if not (exists network_share1) then
mount volume network_share1
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eject network_share1
mount volume network_share1
end if
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Itunes locks up when trying to sync new 80gb iPod

I just bought a new iPod. And keep trying to sync it to my computer, but iTunes keeps locking up on me and there is no activity. It lets me start registration then the program freezes before I can submit. Sometimes it starts to sync files but then freezes. I let it stay that way for hours, then shut it off and find nothing updated.
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Yes, worth a try. It's probably worth doing a complete uninstall of all related programs too, prior to reinstalling iTunes. for instructions on that, see:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
Note ... at the time of me making this reply, the instructions in there aren't quite complete for 64-bit systems. After step 14 of *Verify iTunes and related components are completely uninstalled,* I'd also include the following two steps:
(14-1/3) Open the Common Files folder.
(14-2/3) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(There's a Common Files folder where Apple stuff is stashed in the program files folder as well as the Program files (x86) folder.)

Itunes locks up when trying ti sync ipad

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Help! I have the same problem! I am running Windows XP SP3 and Itunes 8.0.2.20. I imported about a dozen cd's and then the imports started locking up the whole system. I had to power the pc off to get things running again. I have two cd drives installed and both fail. I tried disconnecting the network cable, and it still locked up. Any ideas??

ITunes locks up when trying to log another user out of the store.

Running Windows 7. System restart is all that will allow me to re-open iTunes. Running a diagnostic check indicates that the store cannot communicate. Results of that follow:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Elite 7100 Microtower PC
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number [redacted]
Current user is not an administrator.
The current local date and time is 2012-01-18 20:13:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator HD
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {34514AC4-8B99-438B-923C-E2C96131C81C}
Description:          Realtek PCIe GBE Family Controller
IP Address:          [redacted]
Subnet Mask:          255.255.255.0
Default Gateway:          [redacted]
DHCP Enabled:          Yes
DHCP Server:          [redacted]
Lease Obtained:          Wed Jan 18 20:08:05 2012
Lease Expires:          Wed Jan 18 20:08:04 2012
DNS Servers:          [redacted]
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-18 20:10:05.
I've reset the firewall "outbound rules" as suggested in the help after the diagnostic test. This only allows me to enter the store but upon initiating log out iTunes locks. I've used the "netsh winsock reset" (as suggested here: https://discussions.apple.com/message/15905544#15905544) to no avail.
Any ideas are appreciated.

Thanks for the response. Following the instructions in that article produces the following information. Very close to what is described in the article but the names differ (IPv6 vs. IP) and a total of eight rather than 10 values. I can't see any LSP interfering with this . . .
I've updated my Norton AntiVirus without effect. Interestingly the firewall "inbound rules" shows one for iTunes even when the connectivity test fails. If I delete the existing and create a new rule it will work only until I try to log out the current user. Then the party is over.
Any other ideas?
Name
MSAFD Tcpip [TCP/IPv6]
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
28 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
MSAFD Tcpip [UDP/IPv6]
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
28 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
MSAFD Tcpip [TCP/IP]
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
16 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
MSAFD Tcpip [UDP/IP]
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
16 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
RSVP TCPv6 Service Provider
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
28 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
RSVP TCP Service Provider
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
16 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
RSVP UDPv6 Service Provider
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
28 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
RSVP UDP Service Provider
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
16 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes

ITunes locks up when trying to set up new iPod Touch

I just got a new computer that is 64-bit and runs on Windows 7...I downloaded iTunes today and set up an account and transfered purchased songs from my old iPod to my new computer. I plugged in my new 32g iPod touch and I am wanting to not register it. When I get to the screen that lets me name my iPod and check prefrences on what to sync I hit done and iTunes locks up. I have to go to task manager to shut it down. PLEASE HELP!!! I have had this iPod touch for a week and was waiting on new computer...got new computer but cant get iPod to work!!!

Yes, worth a try. It's probably worth doing a complete uninstall of all related programs too, prior to reinstalling iTunes. for instructions on that, see:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
Note ... at the time of me making this reply, the instructions in there aren't quite complete for 64-bit systems. After step 14 of *Verify iTunes and related components are completely uninstalled,* I'd also include the following two steps:
(14-1/3) Open the Common Files folder.
(14-2/3) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(There's a Common Files folder where Apple stuff is stashed in the program files folder as well as the Program files (x86) folder.)

Itunes store locks up when trying to search

Hello all
I am running itunes 9.1.1 on a pc I built just a few weeks ago. I'm using windows 7 64 bit. My problem is that when I try to search the Itunes store, itunes locks up and must be forced closed with the task manager. I can still get to my libraries and music, but i cannot close the program.
I've found that if i flush the DNS using ipconfig that the search function works temporarily but will eventually go back to locking up on me.
Any advice is welcome.

Hello all
I am running itunes 9.1.1 on a pc I built just a few weeks ago. I'm using windows 7 64 bit. My problem is that when I try to search the Itunes store, itunes locks up and must be forced closed with the task manager. I can still get to my libraries and music, but i cannot close the program.
I've found that if i flush the DNS using ipconfig that the search function works temporarily but will eventually go back to locking up on me.
Any advice is welcome.

My iTunes locks up when trying to acesss iTunes on startup

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