My iTunes Match is not working properly. Everytime that I try to update it, the iTunes crashes. What is going on?
This problem has been going on for 2 months. I already tried to unnistal and instal iTunes again, but it continues. The problem started when my iTunes match account was renewed. Somebody help me.
Hi,
Try holding shift key whilst turning off match. Close iTunes. Open itunes and from menu > store > turn on iTunes Match. Select add this computer and let scan and match process complete.
Jim
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Itunes match does not work properly
The symbol for cloud does not appear anymore in my iTunes library. I have no problems using my iPhone or iPad, only iTunes on the Macmini gives problems.
An other strange thing is that the volume and apeaker choice does not work as it should be on the Mac mini for music that is on my computer. The few albums that are shown in iCloud work just fine.
After I had stopped iTunes match and restarted it. The message was given that all my music could be used through the cloud. On the Mac mini it is not like that.Hi,
Every music on my hard drive is sored in the regular iTunes music library as .m4a
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My itunes match will not sync properly
Mac User same thing
Hello there here is my problem. My itunes match will not sync properly. It shows a lot of songs over 100 with the icloud match status as "Waiting"
Here is what i have done
1. Reinstall the entire OS delete everything and start from scratch
2. Turn on and off itunes match.
3. Hold down the option key
4. Move my music out of the music folder clear everything out of my itunes and bing back my music.
5. Use backup copies of my music in case the music files had been corrupted.
6. Checked numerious mac community forms that report simular issues.
7. Tried another macbook pro that I have
8. My wifes account which has about 8000 songs did no have the issue. My account seems to have the issue sobeservices2. I beleive this to be account specific. My account has 11481 songs and about 100 to 100 show with the status of "waiting"
9. I get no error messages
10. I've tried multiple ISP - COMCAST - FIOS - I even tried multiple computers
11. Redid the entire os
12. My account has problems "*****s2" but my wife account does not
13. Replicated the issue on more then one computer it seems only has problems with my itunes account. Suck waiting to upload
and its not always the same songs sometimes it's different songs that it gets suck waiting to upload.
14. Removed the waiting songs and attempted again
15. Started with fresh iTunes had the server match a blank itunes folder to the point where it said "0 Songs Match" then re-added them
16. Called Apple Care and spoke with a Senior Advisor who told me he would have to escalate a ticket and he to thought I had done all the tsing possible and that it was up to the engineers to figure out a solution.
I have been working on this for about 4 weeks now. All my trouble shooting has pointed it to be an account specific issue.
Any advise from the communityHi
I have had a similar set of issues. 8000 songs, 800 in waiting. All ripped from CD into Apple Lossless - mainly classical so most didn't match directly.
First I ripped all these 8000 songs for my father first on his laptop from his CD collection. Eventually got them all matched or uploaded to his Match account (except one) by the usual tricks people suggest (e.g. recoding as AIFF or MP3 etc, deleting, re-adding blah blah). Though of course I shouldn't really have to waste my time doing this. One song absolutely refused to upload. Tried everything - including buying a pristine downloadable version off the publisher's website. Still resolutely refuses to upload.
Anyway - main problem is now with my PC. I copied all these 8000 tracks over. Re-installed everything etc. 800 remain in "waiting" (even though they uploaded Ok on a different account). When I rip my own CDs even some common stuff (e.g. Bowie/Stones) gets uploaded instead or matched and often with one or two tracks stuck in 'waiting'.
If I then look at my IPad (with Match enabled), it will show these waiting tracks as if they were already downloaded to it (which of course they are not). If I try and play one of them it just skips over it. -
HT1688 iTunes Match is not downloading properly to my iPhone.
iTunes Match is not downloading properly to my iPhone. I removed some songs from the cloud and it has not sent some songs to my iPhone and a lot of my artwork is not coming down. I have tried to turn it on and off in iTunes, updated to Match and restarted the computer and phone. Nothing works. I just began using Match. What am I doing wrong? How do I fix this?
Hi auboy96,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Cheers,
- Judy -
iTunes match is not working on my iPhone 4S; it works awesome across all of my Macs and other iOS devices (iPad 2, iPod Touch 4g x 2, and my wife's iPhone 4). Any suggestions? Thanks!
It is not possible to "toggle back and forth" at will. If you associate a device with an Apple ID and you have iTunes Match enabled you must wait 90 days before you can associate it with another Apple ID. See this Apple KB article for more information: http://support.apple.com/kb/HT4627
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Ever since I updated to ios 6 on my iPhone 4S, iTunes Match has not worked.
I have been through the process of deleting my iTunes control files, and that worked temporarily, but now I cannot listen to music through the service.
It shows my artists and albums, then takes forever to access the songs (often more than 10 minutes - and yes, that's using WiFi), more often than not crashing before it gets to that point, then repeatedly crashing when I try to open the Music App, so I can't even access things I've downloaded.
Has anyone else found a solution?
Apple, please listen up - I am paying you for the iTunes Match service that is utterly useless. Fix it please.After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
Sorry, your repair ruined the iPhone.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743 -
iTunes Match is not working after the iOS 6 install. All music that was previously downloaded is gone. When the "Music App" is opened, I see a picture of a cloud, and a progress bar that goes nowhere. Then it goes away. No playlists are present. It shows artists, and albums, but all songs are empty. Nothing plays.
Is there a fix for this, or are the Apple Servers simply totally overwhelmed, and this is a matter of being annoyed and patient until it finally connects.
Thanks!Same issue for me.
Some further peculiar things I noticed:
Directly after updating to iOS 6 I had to switch on iTunes Match again (iPhone settings). Then I realized that my music was gone (as described above).
Under settings -> usage one could see that the memory space was still occupied by the huge music library (i.e. there where only 9 of 64 GB free). This changed after several hours. Now there are only 9 GB used, the rest is free. So the library is really gone.
Since then my iPhone continuously downloads some unknown data from the internet (even if all apps are closed and I deselect the use of mobile networks at the several menus in the settings). All apps are closed. The iPhone gets hot and downloads something. It downloaded nearly 400 MB in the last 48 hours via mobile networks. (I got a flatrate, so I don't really care about the data.)
Does anyone know what this means? Thanks for any help! -
My Itunes match is not working right, it was only able to download 50% of my songs and now I can't play the balance songs.. it has messed up my enitre music library
Hello Carpathianna,
No judgment here on the music you listen to, I have that song too in my library. If iTunes is telling you that the song is missing and you purchased it from the iTunes Store, then just delete it from your iTunes library and then download your song again. Check out the articles below for more information.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G. -
HT201210 After updating to ISO 6, iTunes Match is not working on iPad.
After updating to ISO 6, iTunes Match is not working on iPad. How can I fix this?
After over an hour it completed and my albums appeared to be available, however when I go into songs they are blank!
Can't access anything! Pics attached -
HT5085 iTunes Match is not working on my iPad mini.
iTunes Match is not working on my iPad mini. I've been trying to access my library for 2 days with no success. The cloud picture appears and the blue bar never even starts to appear. Tried turning iTunes Match off and on again but the problem persists. I am based n Hong Kong. Anyone else having similar issues and did you find a fix?
Hi kartik1995,
If you are having issues with Siri after a recent update, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Siri
http://support.apple.com/kb/ts4079
Regards,
- Brenden -
My itunes has been fine up until today, now my icloud and itunes match is not working, cant play any music, dont know what to do, need help please. Thanks
Hello,
I have very similar problem. Suddenly Firefox stopped work - It was working few days after ver. 4 update. I was looking everywhere for some solution but nothing worked.
- uninstalled firewall - did not worked
- added full exception for Firefox into the firewall - did not worked
- Firefox reinstall - did not worked
- Firefox complete reinstall (registry included) - did not worked
- IPv6 diseabling - did not worked
- diferent proxy options (no proxy, system proxy, autodetect proxy) - did not worked
- new firefox profile - did not worked
- complete coockies, history... deleted - did not worked
- there is only one solution which partly works - I have used public proxy addresses for Firefox but the ping is (750ms), down/up (0.8MB/0.2MB originaly (10MB/2MB) and yes I have tried different proxy server from different countries from my included.
- IE is working perfectly and without proxy
- other companies browser - did not worked too
- only IE is working
- I have used three different malware, trojans, spyware, anti-virus programs and nothing
It seems to me as hopeless situation or very clever move from Microsoft, I am forced to use IE - at least this works
Any ideas, solutions?
System Windows 7, firewall Comodo Internet security
Thanks everyone for the help -
Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!We're sorry.
We can't find the article you're looking for.
Please return to the Apple Support homepage.
Sigh. -
Device does not work when I connect it to your computer to the iTunes program update requests and then gives me an error No. 21
Device does not work when I connect it to my computer to the iTunes program update requests and then gives me an error No. 21
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like this the detector just is stuck in the opposite way
https://discussions.apple.com/thread/1343532?start=315&tstart=0
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