My itunes no longer recognises my ipod nano and won't sync.  Any advice?

My ipod nano is no longer recognised by itunes and won't sync.  Itunes is on a Window 8 computer and while windows sees the device, itunes won't?  Any advice?

Hi caro101,
Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with your iPod nano not being recognized in iTunes.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista, Windows 7, or Windows 8) but not in iTunes under Devices, try these steps. Start at the top and work your way through the steps until iTunes recognizes your iPod.
If you don't see your iPod in My Computer, follow these steps.
This document is for Windows users and most older iPod models. See the following articles if you have this issue on:
A Mac
An iOS device (iPhone, iPad, or iPod touch)
An iPod nano (5th or 6th generation) (and you see an alert message in iTunes when you connect the device)
Cheers,
- Judy

Similar Messages

  • I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    What happens when the iPod is plugged in?  anything?  any errors?
    Why is 50GB of music gone?  All music should exist on the computer.  Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

  • ITunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

    iTunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

    Hello BPeery,
    I would go through ALL the steps here:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    Let us know how it goes.
    Hope this helps.
    ~Julian

  • What's the proper protocol for a reset on my ipod touch 4g?  iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.

    What's the proper protocol for a reset on my ipod touch 4g?  iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.
    It's a 64G ipod touch and was fine till Apple told me to upgrade to ios 6.  Now most of my apps crash, my music won't play and I just get a white screen when I hit Music.
    When I try to sync to itunes it acts like it's going to sync and appears to recognize the ipod, but it's grayed out and has an update circle by it that spins for a while until itunes eventually freezes alltogether.  Is there a  way to go back to ios 5 after a erase and reset?

    iOS: Unable to update or restore

  • I upgraded to iTunes 11.0. My iPod Nano 4th Version will sync, but music and playlists will not appear to manage and add more songs. Is there a fix?

    I upgraded to iTunes 11.0. My iPod Nano 4th Version will sync, but music and playlists will not appear to manage and add more songs. Is there a fix?

    If I go from 'Devices' to Summary and then Music, I only get one option-Sync Music,There is a box on this page but the options within it are grayed out. If I tick the Sync Music option I get this message-
    'Are you sure you want to remove existing music,films,ect, from this ipod and sync with this itunes library?
    'Music synced to (my ipods name) from other itunes libraries will be removed and items will be synced from this itunes library' I have only ever used itunes on this PC and the 'Manually manage music and videos' is ticked but
    that must be a default setting as I haven't ticked it.

  • ITunes no longer recognizes my ipod nano 5G

    Did  an upgrade to iTunes and now my ipod nano 5g is not recognized. what do I do?

    Hi, Ubuzzard.  
    Thank you for visiting Apple Support Communities.  
    I understand that iTunes does not recognized your iPod nano.  Here is a troubleshooting article that I would go through when experiencing this issue.  
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Cheers,
    Jason H.

  • Just got an iPod nano and cannot select sync option

    I am trying to set up my new iPod nano and am trying to set it up.  My son also has an iPod set up on my computer.  I am trying to sync and cannot highlight sync option.  Am I doing something wrong?

    http://support.apple.com/kb/HT1351

  • Help!my computer or itunes is no longer recognising my ipod nano

    i bought a pink ipod nano 4gb on the 25/5/07 on that night i plugged it into my computer it picked it up and installed itunes and quickplayer.I eventually figuired out how to put my songs on then after i did that i pressed the eject putton and the day after i plugged it into my computer and its not picking anything up and not in itunes, my usb ports are all working fine but its just staying the same like i haven't plugged anything in.im so stuck for ideas ive been trying to figuire this out for 2days and not getting anywhere please help very much appreciated!

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive

  • My computer and itunes does not recognise my ipod nano

    I had to return a faulty ipod nano. The replacement isn't recognised in My Computer or in iTunes.
    I think this might be to do with the registration of the first nano still being recognised?
    I have reinstalled itunes and followed the 5R's in the manual, but the ipod is still not recognised eg. Will not sync.
    A dialogue box displays the following message:
    'an ipod has been detected,but it could not be identified properly...'
    Can anybody help?

    I am facing the same problem, buddy. My iPod nano is not recognized by my MacBook Pro nor by iTunes.
    I tried everything suggested in trouble shooting. Looks like, I will have to visit an apple store soon to get it replaced/exchanged.

  • ITunes no longer recognises my iPod

    when i connect my iPod to my laptop with the USB cable, my iPod displays the charging screen, but iTunes doesn't put my iPod onto the "Devices" list, so i cannot sync my music. There is a connection between my laptop and iPod, but not between my iTunes and iPod. I would appreciate any help to solve this problem. Thank you.

    I just had an interesting experience!!!
    I looked in the root of the Ipod and found a file called "BOOTEX.LOG" which was created at some time when apparently my windows tried to check the ipod as a disk volume, like below:
    Checking file system on F:
    The type of the file system is FAT32.
    One of your disks needs to be checked for consistency. You
    may cancel the disk check, but it is strongly recommended
    that you continue.
    Windows will now check the disk.
    Volume Serial Number is 9356-5ED8
    Unrecoverable error in folder \iPod_Control\Music\F05.
    Convert folder to file (Y/N)? Yes
    The \iPod_Control\Music\F04\LPAK.mp3 entry contains a nonvalid link.
    The size of the \iPod_Control\Music\F04\LPAK.mp3 entry is not valid.
    The \iPod_Control\Music\F03\PCST.mp3 entry contains a nonvalid link.
    The size of the \iPod_Control\Music\F03\PCST.mp3 entry is not valid.
    Bad links in lost chain at cluster 13459 corrected.
    Convert lost chains to files (Y/N)? Yes
    678690816 bytes in 189 recovered files.
    Windows has made corrections to the file system.
    3946135552 bytes total disk space.
    180224 bytes in 11 hidden files.
    114688 bytes in 7 folders.
    3892215808 bytes in 1082 files.
    53608448 bytes available on disk.
    16384 bytes in each allocation unit.
    240853 total allocation units on disk.
    3272 allocation units available on disk.
    I removed the files
    LPAK.mp3 and
    PCST.mp3 as well as
    the bad directory \iPod_Control\Music\F05
    the file "bootex.log" as shwon above and then... My Ipod was recognised after more than one year of being out!
    Hope this helps well for others too!

  • ITunes deleted songs/videos/playlists from iPod touch and won't sync them onto iPod, but songs can still be played on iTunes however I just can't transfer them back onto my iPod. HELP!

    Hey, so I'm wondering if any of you can help me with this issue, I'd be unbelievably grateful for any help, I can't resolve it and I dislike my long commute without my iPod to listen to! Thanks in advance
    HOW IT HAPPENED: I had my iPod touch (32GB, 3rd generation) plugged into a speaker charging whilst playing music, and simultaneously I had iTunes (latest version for windows) open on my laptop (Dell - Windows). My iPod started to sync wirelessly with iTunes on my laptop and my music suddenly cut off.
    WHAT HAPPENED: Once the sync had finished, all (almost 4000) songs (and videos) had been wiped off my iPod (including any playlists) with the exception of less than thirty songs, all of which I'd noticed were songs I'd purchased on the iTunes store, a seemingly random selection though - some from a couple of months ago, some from a couple of years ago.
    I closed down everything on my laptop and restarted both laptop, iTunes and iPod then plugged my iPod in to sync. My iTunes library on my laptop is fully intact, complete with playlists, and I'm able to play songs normally from there, however despite numerous attempts, they just won't sync onto my iPod. Interestingly, no apps were deleted from my iPod. There's plenty of room on my iPod now, and even when everything on my iTunes library is synced onto it, there's still around 3GB space, so it can't be an issue to do with lack of space. I have no idea why it's happened, and the settings are for everything on iTunes to be synced to my iPod (I checked again) so it's not an issue with selective items to sync only either.
    A huge thank-you to anyone who can help me!

    I have the same problem!! only thing is that i have the ipod touch 5th generation and a mac. I've been trying to find a way to get all my music to play cuz it will only play on itunes but when i try to play it on my ipod it'll just show a circle with a red square in the middle next to the songs i cant play.

  • IPod Nano 8gb Won't Sync Whole Library

    I just got a new MacBook Pro and a new Nano and when I try to sync my library it syncs all but 2 songs and I dont know why. I am not out of space on my iPod it just won't put 2 songs on it and I don't know which ones they are. The first time it synced my iPod it synced all but one song now it is 2. All of my music is legit too. It is all imported from my cds or purchased from the iTunes music store so I know its not a corrupted file or anything. Any help would be greatly appreciated. Thanks.

    Have you tried resetting your iPod or go through any of the 5 R's? You may also want to make sure your Library doesn't contain any duplicate tracks. If this is the case, then the iPod may be skipping duplicates. This may not be the issue, but it doesn't hurt to check. Got to the top of iTunes and select View-->Show Duplicates. Another question is something that may seem like a stupid one, but just checking all possibilites....do you have files in your library that are not music tracks? Such as videos?

  • Ipod nano 8GB won't synced duplicate file name

    I reinstalled windows and itunes and now my nano 8GB will not sync, I get a message saying, "a duplicated file name was specified". How can I correct this?

    Have you tried resetting your iPod or go through any of the 5 R's? You may also want to make sure your Library doesn't contain any duplicate tracks. If this is the case, then the iPod may be skipping duplicates. This may not be the issue, but it doesn't hurt to check. Got to the top of iTunes and select View-->Show Duplicates. Another question is something that may seem like a stupid one, but just checking all possibilites....do you have files in your library that are not music tracks? Such as videos?

  • IPod Nano (8G) won't sync

    I got an iPod Nano for Christmas and after I had installed it into my computer it was operating just fine. But a week ago I went to sync up some new music and it wouldn't let me. I got a messege stating that "an unknown error had occurred". I tried everything I know to do, but I still get that error message. I ran a diagnostics and the USB ports are working fine, along with everything else. However, it says that it isn't recognizing my iPod. I have two, and the other is having the same problem. Do you have any idea what may be happening, and how I might be able to solve the problem? I initially thought it was my iPod and so I sent it to Apple to have them check it out. But now that I'm having similar problems with my old iPod I'm beginning to think that it may be a problem with my computer. Can you possibly shed some light on this?

    Had the exact same problem with mine. This may or may not be the answer to your problem but - the guy at the apple store told us that the new nano isn't equiped to be used with some of the older audio systems. Mind you mine is a Bose speaker docking station that we bought Christmas of 2005, but I digress. The problem is apparently that too much juice rushes through the Nano and fries it. They replaced mine since I didn't have it more than 90 days.
    Hope this helps...
    JGoose

  • Ipod freezes itunes when I connect it to computer and won't sync

    I have a 120GB ipod classic, and I got it not even 3 months ago. It was working fine and now when I connect it to my computer itunes freezes and my ipod doesn't show up on it. However, it does show up under my computer.
    Anyways, then I unplug my ipod and a message pops up on the computer that says it couldn't sync my ipod because a required folder is missing. My ipod plays music fine, it just won't connect to itunes!
    I know it's not the computer because I connected my ipod to another computer and the same thing happend. Also I connected my old ipod to my computer and that one showed up fine.
    I am very frustrated!! Does anyone know how to fix this?

    Have you tried doing a reset on the iPod? That may help if its the ipod directly... It may have something where it's not breaking to do the SYNC with the computer
    Here's a link to help you with the reset, what ever you do just don't do the "restore" setp.. As this link does the whole 5 r's to help resovle issues...
    http://www.apple.com/support/ipod/five_rs/classic/

Maybe you are looking for

  • Special stock indicator in production order

    Hi, We have a new business scenario from sales department. For example, A is a MTO item, it has component B & C. Now there is a sales order for A come in, and system create a production order, but there is no enough stock for B. They want to: 1, Allo

  • Want to attach PDF file with invoice

    Hi Friends I want to know, how can we attach the PDF files with Invoice. Thanks Gowrishankar

  • CRM Worklist settings CRMD_ORDER

    Hey, Does anybody know how to configure the worklist in a CRM 5.0 system? In the worklist of the CRMD_ORDER transaction there are two selection criteria's: - belonging to - transaction category Is there a way to default a possibility? For instance, s

  • Has anyone created a grd, gridrow and griditem

    I am trying to create a grid dynamically with the following code and I'm getting errors TypeError: Error #1034: Type Coercion failed: cannot convert mx.containers::Grid@4c98479 to mx.containers.GridRow. var tempStr : String = arrayOfFormItems[index].

  • Lost my movies after update 3.0...

    After updating to 3.0, it deleted all my movies. I only had half backed up. How can I retrieve the rest of my movies??? If I can't, will Apple refund the movies I bought? I have all the receipts saved on my computer. I know its my fault for not backi