My itunes on my iphone says that the certificate is invalid

so I tried to get into my itunes on my iphone which normally works but the past week it has come up saying:
"The certificate for this server is invalid. you might be connecting to a server that is pretending to be "itunes.apple.com" which could put your confidential information at risk."
what does it mean and how do I fix it?

Is the time and date on your device correct?

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