My itunes on PC (Windows XP) has stopped working
**My iTunes has Stopped working on my PC ?**
Hi everyone PLEASE HELP
Need advice and help. Since adding latest version my itunes will not open.
I get note.
"+itunes has encountered a problem and needs to close+." same note appears with Quicktime.
P.S. I read with great interest notes from Amanda Carter helped by b.noir.
Post 28 jan. I wonder whether to try going down same path and try same solution.
Before I start anything new to add ? help please. thanks.
Hi hovis.
Given that we've got two different common issues at the moment producing those two error messages (and a couple of other possibilities as well), it'd be a good idea to check the error messages more closely prior to checking on Amanda's solution.
Can you provoke an "iTunes has encountered a problem" message, please? Click on the "click here" link in the box, and note down the ModName and ModVer of the problem. (If there isn't a ModName or ModVer shown, let us know what error type you're getting: eg, InPageError or BEX.)
Also provoke a "QuickTime has encountered a problem" message, please? Click on the "click here" link in the box. Is the problem type a BEX?
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Windows Explorer has STOPPED Working
OK, I have iTunes 8 installed, the allegedly CORRECTED version. When I start iTunes 8, I receive a message that says, "Windows Explorer has Stopped Working" and gives me two options:
First Option - Check online for a solution and restart the program (Program being Windows Explorer).
Second Option - Restart the Program (Program being Windows Explorer).
Option One does not provide a solution, just restarts Windows Explorer!
Option Two restarts Windows Explorer.
When I choose to "View the Details" of the error, I receive the following:
Problem signature:
Problem Event Name: BEX64
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 4791970c
Fault Module Name: UndWinExpShExt.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 48801d73
Exception Offset: 0000000004f3273a
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 09ef
Additional Information 2: c6a2b1bd6acb10012eb7d5dd1b45e415
Additional Information 3: 3a70
Additional Information 4: 0185804ddbcb00af322d2112cbd2b831
No other error codes are provided and everything works OK, just this hiccup in the giddy-up along the way of iTunes 8's start up routine.
Is anyone else having this issue with iTunes 8?
Thanks ~~ GunnyI THINK that this is the repeated one, because I was doing it one after the other. And yes, as far as I know, everything is up to date. I'm fairly advanced when it comes to computers, but this has me boggled.
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: objc.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4a5f5419
Exception Code: c0000005
Exception Offset: 00008373
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1454080905 -
"Windows Explorer Has Stopped Working" Error Message Loop upon Startup of WIndows 7 Ultimate 64-bit
Ok I have a HP Touchsmart 6000 running Windows 7 Ultimate 64 bit OS. It is my 74 year old mothers computer and about 3 months ago it started acting up. First thing that happened was the internal DVD Burner started working intermitently, recognizing
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I have ran Malwarebytes Antivirus, Malwarebytes AntiExploit, AntiRootkit as well as Combofix. I have run the AntiMalware software from Microsoft and have updated all the drivers for the HP system. To no succcess.
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Please Help as she is about to cry and no one wants to make a 74 year old woman cry.:)
Thanks,
JeffHi,
According to the steps you have performed, we have followed the steps mentioned in this KB article?
Error: Windows Explorer has stopped working
Hvae you tried the repair install of Windows 7? Follow the steps here:
How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
Besides, if issue insists, please follow the steps below to generate a dump file:
1. Create a new folder (named New folder)under C: drive.
2. Please save the below as a .reg file, and then import it to registry, reference here:
===
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4e,00,65,00,77,00,20,00,66,00,6f,00,6c,\
00,64,00,65,00,72,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
===
3. After that , if Windows Explorer stops working again, please check the
C:\New folder for dump files and then upload them.
Meanwhile, please also make a contact with the manufacturer to see if we could get any further help from there.
Best regards
Michael Shao
TechNet Community Support -
I am running a system that is not quite 6 months old, which is loaded with Windows 7 Professional, 64 bit.
The error message that I get is as follows: Microsoft Visual C++ Runtime Library. Runtime error! Program C:\windows\Explorer.exe. This application has requested the runtime to terminate it in an unusual way. Please contact the
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Once I respond to that message, I get a message that says "Windows Explorer has stopped working. Then I get "Windows Explorer is re-starting"
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Did you try to reinstall the Microsoft Visual C++ 2008 Redistributable
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What about to boot the computer in safe mode and Clean Boot to test this issue?
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Windows Powershell has stopped working
Hi,
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Log Name: Application
Source: Application Error
Date: 2/18/2014 7:55:16 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords: Classic
User: N/A
Computer: MININT-BNG69NS
Description:
Faulting application name: powershell.exe, version: 6.3.9600.16406, time stamp: 0x5244e9dc
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0xb3c
Faulting application start time: 0x01cf2cb52a860b9f
Faulting application path: C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-18T14:25:16.000000000Z" />
<EventRecordID>2449</EventRecordID>
<Channel>Application</Channel>
<Computer>MININT-BNG69NS</Computer>
<Security />
</System>
<EventData>
<Data>powershell.exe</Data>
<Data>6.3.9600.16406</Data>
<Data>5244e9dc</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18229</Data>
<Data>51fb1677</Data>
<Data>e0434352</Data>
<Data>000000000000940d</Data>
<Data>b3c</Data>
<Data>01cf2cb52a860b9f</Data>
<Data>C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell.exe</Data>
<Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
<Data>7c4832cf-98a8-11e3-b82f-a088b40d3a94</Data>
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ArunHello Mike,
I have a script that is a part of HKCU Runonce, which is used to map D drive to indexing. Below is the script.
Write-Host Load the dll
Add-Type -path "C:\Program Files\Microsoft.Search.Interop.dll"
Write-Host Create an instance of CSearchManagerClass
$sm = New-Object Microsoft.Search.Interop.CSearchManagerClass
Write-Host Next we connect to the SystemIndex catalog
$catalog = $sm.GetCatalog("SystemIndex")
Write-Host Get the interface to the scope rule manager
$crawlman = $catalog.GetCrawlScopeManager()
$crawlman.AddUserScopeRule("file:///D:\*",$true,$false,$null)
$crawlman.SaveAll()
Write-Host Script completed
Arun -
Internet explorer 9 for windows 7 has stopped working
I am getting internet explorer 9 for windows 7 has stopped working error and explore is getting closed
Have you disabled "Download Controls" in Manage add-ons?
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Yolanda Zhu
TechNet Community Support -
ITunes 12.1.0.71 has stopped working on windows 7
I updated my itunes with the new 12.0.1 update. When the update finished, i restart my pc and then i can't open the itunes. "iTunes has stopped working". What should i do?
iTunes, Windows 7Good Afternoon aperaf,
If iTunes for Windows won't launch after the recent update, try these troubleshooting steps:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-is/HT203206
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Follow these steps if you're having issues installing iTunes.Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.Create a new user account
By creating a new user account, you can determine if the issue affects a specific Windows user account or all accounts. Follow the steps below to create a new user account in Windows Vista or Windows 7:
Choose Start > Control Panel.
Open "Add or remove user accounts." (If you're using the Classic view in Windows Vista, open "User Accounts," and then open "Manage another account.")
Select "Create a new account" and follow the instructions to set up the account.
Once you create the new account, choose Start > Log Off.
Log in to the new user account.
Open iTunes and see if the issue you're experiencing persists in this new user account.
If you have the same issue in the new user account, proceed to the "System-wide troubleshooting" section. If you don't experience the same issue, proceed to the "User-specific troubleshooting" section.User-specific troubleshooting
If you experience the issue in one particular user account, the suggestions below may resolve the issue. Before proceeding, you'll need to make hidden files and folder visible in Windows using steps 1-5.
Remove iTunes Preference files. Some of the files that iTunes stores settings and preferences in may be unusable. iTunes saves its preferences in two folders. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The locations for the preference folders are:
c:\Users\username\AppData\Local\Apple Computer\iTunes
c:\Users\username\AppData\Roaming\Apple Computer\iTunes
Create a new iTunes Library.
Hold the Shift key while opening iTunes. You'll be asked to choose an iTunes library.
Choose Create Library.
In the following window, select a location to save the new iTunes Library.
Click Save. iTunes will open the new library. After you close iTunes, you can always select the original library by holding the Shift key while opening iTunes.
Recreate your iTunes Library. If your iTunes library has become unusable, rebuilding it may resolve the issue.
Check for issues with content files. Sometimes an audio file can cause iTunes to quit unexpectedly or stop responding when it's analyzing gapless playback information. To determine which file may be causing the issue, follow the steps below:
Quit iTunes.
Navigate to the iTunes folder:
Windows 7 and Windows 8:c:\users\username\My Music\iTunes
Move the iTunes Library.itl file to your desktop.
Open iTunes. You shouldn't see any content in iTunes.
Choose File > Add Folder to Library.
Navigate to the folder where your music is located:
Windows 7 and Windows 8:c:\users\username\My Music\iTunes\iTunes Media
Choose an artist, album, or song to add to the library.
Wait for iTunes to successfully add the item to your library and perform the gapless playback scan.
If successful, continue adding songs to your library.
If there is an issue with one of your files, you'll notice your issue reappear after you add it to the library. You should repeat these steps, being careful not to add the files that caused the issue.
System-wide troubleshooting
When troubleshooting system-wide issues with iTunes, try these steps:
Check for viruses. Windows viruses can interfere with a variety of computer functions, including iTunes.
Make sure that you have current anti-virus software installed with up-to-date virus definitions.
Scan your system.
Check for anti-virus and Internet security software. Internet security software may cause iTunes to quit unexpectedly. Try disabling the Internet security software temporarily or exempting iTunes from any active scanning done by the software. If this resolves the issue, check with the maker of the software for an update to the software or its virus definitions. Learn more about fixing security software issues.
Check for conflicting processes. Sometimes other programs and startup items can conflict with iTunes. Learn how to troubleshoot conflicts using Msconfig in Windows Vista, Windows 7, and Windows 8.
Remove iTunes configuration files. Removing unusable configuration files from iTunes can resolve launch issues.
Check the iTunes installations. An improper installation of iTunes can contribute to a variety of issues. Follow these steps to completely reinstall iTunes.
Update the drivers on your PC. Outdated drivers on your computer can cause strange behavior with iTunes, iPod devices, and other apps. Learn how to update the drivers on your computer.
Last Modified: Jan 15, 2015
Hope this helps ...
- Judy -
I have itunes on my computer and haven't used it for a while and went to click on shortcut and got message that it has stopped working so tried to update, followed all promptsd and it said it had been installed but when i clicked on shortcut again came up with same message. I have tried to uninstall and re install still get same message. Don't know why or what to do? Also tried to set up my dads Ipod Nano on his computer and it wont accept the Australian area code? ????Help Please going insane
Does iTunes not see the phone?
If not, make sure you're running the current version of iTunes.
If you are running the current version and it still doesn't recognize it, see this: http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US
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Microsoft Windows - Intrastat Has Stopped Working error message...
Hi Experts,
When running the Intrastat Declaration Report the following error window box pops up:
Microsoft Windows
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Windows can check online for a solution to the problem
-> Check on line for a solution and close the program
-> Close the program
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Please can you help me with this one please?
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Your question belongs to 3rd arty add-on forum. I will move it there after few days.
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Photostream to my Windows 7 computer has stopped working. When I open icloud control panel, photostream has become unchecked even though it has been previously checked. I check it again but when I click options, nothing happens. I click apply and close, but next time I open the control panel, Photostream has become unchecked again. What can I do?
Lisaglenoak:
When I first downloaded iCloud to my PC a little while back, Photo Stream initially worked. I was able to check/uncheck both boxes available to me, as well as click the Options tab to the right of Photo Stream. I could make changes, click "Apply", and everything was fine and dandy.
Within a day, I opened the iCloud Control Panel, and despite how many times I would uncheck Bookmarks, it didn't matter. I would click "Apply", and it would automatically ask me to sign in again. When I did this, Bookmarks would be checked again. Additionally, Photo Stream was grayed out; I was unable to check the box (which was unchecked), and I was unable to go to Options.
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Step 2: Find your PC's Control Panel. (On my PC, I clicked the Start button in the lower left corner, and then clicked Control Panel in the list to the right.) In the Control Panel, click Programs. Under Programs and Features, Click "Uninstall a program" (and bear with me here, because you are actually not going to uninstall iCloud). Now, scroll down the list and find "iCloud". Double-click the "iCloud" icon, and a panel with 2 options should appear: "Repair" and "Remove". Check the "Repair" box, which will reinstall the same iCloud Control Panel, replacing missing or damaged files. ("Remove" will just .. well ... remove iCloud from the computer - or, if you prefer, uninstall the program.) Click Next, and the repairing process will begin and end. And that is it - you're done. Task Completed.
Well, in the end, this worked for me. Photo Stream was no longer grayed out. I could permanently uncheck Bookmarks (finally). The Options tab for Photo Stream would open. Anytime that I clicked the "Apply" button after checking/unchecking boxes, it wouldn't ask me to sign in again (only to come back to a Control Panel that looked just like it did before I made any changes to it.). And, I created a Shared Photo Stream on my phone using photos from my Camera Roll (to test the program), and the Shared Photo Stream appeared on my PC's Photo Stream in no time. Hopefully, this will work for you too (regardless of the Windows Edition you are currently using). ~ Brian -
My macbookpro that I dual boot with windows 7 has stop working
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