My itunes on PC (Windows XP) has stopped working

**My iTunes has Stopped working on my PC ?**
Hi everyone PLEASE HELP
Need advice and help. Since adding latest version my itunes will not open.
I get note.
"+itunes has encountered a problem and needs to close+." same note appears with Quicktime.
P.S. I read with great interest notes from Amanda Carter helped by b.noir.
Post 28 jan. I wonder whether to try going down same path and try same solution.
Before I start anything new to add ? help please. thanks.

Hi hovis.
Given that we've got two different common issues at the moment producing those two error messages (and a couple of other possibilities as well), it'd be a good idea to check the error messages more closely prior to checking on Amanda's solution.
Can you provoke an "iTunes has encountered a problem" message, please? Click on the "click here" link in the box, and note down the ModName and ModVer of the problem. (If there isn't a ModName or ModVer shown, let us know what error type you're getting: eg, InPageError or BEX.)
Also provoke a "QuickTime has encountered a problem" message, please? Click on the "click here" link in the box. Is the problem type a BEX?

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