My itunes on windows 7 pc is not conecting over internet

the error no is 0x80092013

First try simply restarting the computer.  If the problem persists, then try restarting the Apple Mobile Device Service, as outlined here: http://support.apple.com/kb/TS1567.  If that doesn't fix things, uninstall iTunes and all of it's components as shown in this article, then reinstall iTunes.

Similar Messages

  • Just downloaded a new version of itunes on windows 7 and is not responding

    Just downloaded a new version of itunes on windows 7 and is not responding

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • All of a sudden my iTunes 10.1.1.4 will not connect to internet radio

    Hi all,
    All of a sudden yesterday, my iTunes 10.1.1.4 will not connect to internet radio. It has otherwise been working fine for almost two years.
    My internet connection is working fine for web browsing and email.
    I ran the iTunes diagnositcs and it showed me how to go in to the Windows Firewall settings to check to see if there was a connection... there was already one for iTunes in the list of accepted connections. Just to be sure, I created a new iTunes connection exception and it didn't help.
    The iTunes diagnostics test shows all information as being normal except this info, pasted in below, about the Firewall test...
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    But this information is partially incorrect, according to the Windows Firewall settings themselves.  My Windows Firewall settings show that iTunes is indeed enabled in Windows Firewall.
    I can access the iTunes store, but there doesn't seem to be any test in the iTunes diagnostics that makes it test to see if it is connecting to the iTunes internet radio server.
    Is there possibley a current problem happening with the iTunes internet radio connection?
    Thanks for any suggestions.
    numetro

    Hi movem,
    Are you saying that Apple has changed the URL for every internet radio station in the entire iTunes radio station library?... or are you suggesting that just some of the internet radio stations in my playlist changed their own URLs?
    It seems unlikely that it happens to be that every single internet radio station in my playlist of a hundred radio stations all happened to change thier URLs at the same time, since all of the stations in my playlist will not play from that playlist.
    When I went through and found some of the radio stations in the giant default internet radio station library in iTunes, I found some of my old ones that were in my playlist and they play fine and they can be put in to a new playlist and they play fine there too, but the very same stations still will not play from my old original playlist.
    So it makes sense if you are saying that Apple has somehow changes all the URLs for all the radio stations in iTunes, because that make sense since they all play from the main radio library.
    But, otherwise, to say that all the radio stations in my playlist happened to change their own URLs at the same time, that would be a bit far fetched.
    Did you get some news from Apple that this happened, one way or the other?
    PS: I'm having a hard time finding a few of the stations that were in my previous, original playlist as well... some of them have either disappeared, changed categories, gone off the air or changed their names.
    Thanks,
    numetro

  • Safari5.1.8 drops off line, but airport stays connected, but window says you are not connected to internet?

    safari5.1.8 drops off line, but airport stays connected, but window says you are not connected to internet? then a couple minutes later it reconnects. I am on an AT&T wireless.

    my mac G4 does not have any problem with this. suspect it is safari, airport never drop off or turn off, just safari

  • HT1199 installed itunes on windows 7 , but does not connect to itunes stores and gives error 0x80090318,can U help please

    Can you help me here please.I've installed itunes ,my computer's OS is windows 7, but I cannot connect to itunes stores and an error 0x80090318 pops up. Dont know what to do! i did unistalling many times and reinstalling again but the same thing happens.

    try this:
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    HT1925: Removing and Reinstalling iTunes for Windows XP
    http://support.apple.com/kb/HT1925
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    good luck

  • Windows Security Suite does not recognize Verizon Internet Security Suite

    Windows Secuity Suite does not recognize that the Verizon Internet Security suite on one of my PC's is running and keeps popping up aWindows Security Alert. The Firewall is enabled within Verizon Internet Security suite.
    My other PC's don't have this issue.
    All PC's are running Windows Vista Home Premium.
    Any ideas?
    Cheers,
    Mark

    well that error message is saying that Windows security center no longer supports the way that the VISS is reporting. Which means that even though VISS is working and it is even reporting its status to WSC. WSC doesnt recognize it anymore. Likely one of the windows updates made the change. I can see the fight comming now. Verizon is going to say. Its working and if the other program doesnt support it, too bad. And windows is going to say the same thing in reverse. My guess would be that it will probably stay that way unless Verizon or Microsoft get enough complaints to make a change in the recognition system.
    But the good news is that VISS is running and protecting you. The WSC just doesnt "speak the same language" anymore and cant understand the message from VISS saying "I'm up and running"
    ====================================================================================
    Error exists between keyboard and chair.

  • Iphone windows 7 bluetooth 1155ca not conecting

    can not seem to get bluetooth drivers to install ... altough i seem to remeber it had worked at 1 time ....

    getting blue tooth device to work after install
    iMac 21.5 inch OS X Lion (10.8.4), Bootcamp 5 install of Windows 7 Professional 64 bit.
    At the end of my install, I noticed that Bootcamp was not available from Windows (e.g., no hidden taskbar 
    icon). Other issues with missing USB drivers. Magic mouse worked ok, except the trackpad-like swiping 
    features were absent. Ran setup in the BootCamp folder of the thumb drive (not the setup in the thumb 
    drive's root directory), which indicated it was a continuing install (guess somehow the first one stopped 
    prematurely), installed all the special Apple etc. drivers for the Bootcamp interface with Windows.
    After restart, all the troubleshooter warnings for USB devices had cleared, but Magic mouse was not 
    communicating with system.
    Attached a standard Microsoft optical USB mouse.
    Then, in Windows control panel > devices and printers:
    right clicked the magic mouse's icon (was labeled apple-username's mouse)
    selected Services tab
    (Bluetooth Services refreshes, then shows checkbox for Drivers for keyboard, mice, etc (HID))
    check the checkbox
    Windows installs the driver and the magic mouse works with all its features in Windows.
    incidentally, noticed that had lots of internet cutouts with both wi-fi and lan connected. maybe an issue 
    with my ISP, don't know, although issue only apparent in Windows, not Mac OS X.

  • Unable to email photos. pop-up insists i am not conected to internet.

    UNABLE TO EMAIL PHOTOS. POP-UP INSISTS I AM NOT CONNECTED TO INTERNET, EVENTHO I AM?
    1. HP PRESARIO.  2.WINDOWS XP.  3. NOT CONNECTED TO INTERNET.  4. NO.
    This question was solved.
    View Solution.

    Buddy, welcome to the forum.
    When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.  Once we have this information, we will try to help you solve your problem.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • My mcbook is not conecting to internet. I have some conection in Utorrent but pages are not being displayed in my browsers (chrome and firefox). If I reset the SMC i can get results from google but no other page loads. i get ERR_NAME_NOT_RESOLVED.

    My Mcbook cant find the host. I get some conection because my Utorrent has some donwload activity, but when I attempt to open any page i just get a time out and  ERR_NAME_NOT_RESOLVED. If i reset the SMC by removing the battery, google loads perfectly and it gives me search results without any problem. But when I click on any link, or attempt to enter a direct URL it gives me the error mentioned before.
    I restarted the modem, changed the DNS, deactivate the firewall, conect the macbook via ethernet, change the IP, and nothing seems to work. This issue happened the first time i tried to conect to internet in a different country. Internet works fine in any other laptop or mobile device.
    When using the assistant to run a diagnosis on the network, i get the first 4 items (wifi, wifi adjustments, network adjustments and internet provider) with a green light, and the other two (internet and server) with yelow lights (sometmes red light).
    When i tried to connect the first time, i had a OS X 6.8 but i upgraded it to Maverick 10.9, since i had already donwnloaded it, and the result was the same.
    anyone could help me please?

    We usually advice first to Reload web page(s) and bypass the cache in case of such problem and then do a check for extensions to see if any are causing the problem.
    * Press and hold Shift and left-click the Reload button.
    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    Other possible causes can be zooming a page or having increased the minimum font size.
    *http://kb.mozillazine.org/Websites_look_wrong

  • ITunes in Windows XP 64 bit not recognizing my iPod Touch

    I recently switched to XP 64 bit and after much much messing around I finally got itunes installed and running (how is a whole nother thread's worth that I'll see about answering later). But now it won't recognize my iPod Touch. Any suggestions on how to make this happen?

    I did a restore. Not from backup, though, as I had not done a backup prior to the restore. However, in the process of the restore, it asked if I wanted to back up and I said yes.
    The restore concluded, and then it asked if I wanted to put the backed-up stuff back on the iPod, and I said yes.
    Then I did the sync. It seemed to be working. It went through 3 steps and stayed on step 3 for a while. Then it ended, and there was nothing on the iPod. The "Music" button opens a screen that says "no content."
    Then I did a sync test from Help->Diagnostics. This is what was displayed on the command window:
    Performing Sync Diagnostics for iTunes
    reporting PE file versions
    reporting time zones
    Enabling Sync Logging
    Starting Sync
    2013-03-13 02:59:11.896 syncli.exe[3188:e6c] setting one shot sync group for client con.apple.MobileSync.6f93c87e3101b680446936d817872280c801eb54
    2013-03-13 02:59:11.956 syncli.exe[3188:e6c] no registered client con.apple.MobileSync.6f93c87e3101b680446936d817872280c801eb54
    Waiting for Sync to finish
    ...Disabling Sync Logging
    The test ended "successfully" (with a green light, etc).
    Don't you think that "no registered client con.apple.MobileSync.blahblahblah..." is significant? Seems like it was unable to do the sync because some program or process or whatever was missing.
    So, still not synching. Is there anything else I can try? Thanks...

  • Itunes on windows 8.1 does not recognise my iphone/nano or ipad. I have reinstalled a few times and nothing has worked?

    I have updated my laptop to windows 8.1. My laptop now does not recognise my iphone, nano or ipad? I have uninstaled and reinstalled. I can downlaod pictures off my iphone but not connect to itunes?
    Please help

    iOS: Device not recognized in iTunes for Windows

  • Installed itunes for windows- ipod+dvd drives not recognized by my computer

    After installing i tunes I received a message saying that there were errors during install. Importing and export (burning) would not be possible through i tunes, I should re-install itunes. I have reinstalled i tunes.
    On restarting my computer i have encountered issues with drives, I cannot find the ipod in "my computer" nor can i find my dvd drive. The drivers for the dvd drive are installed.
    There is possibly confusion over the drives allocated letters ie it maybe the hardware is trying to use the same designation.
    Is this a common issue with installing i tunes, I can't find any other threads on similar issues. Any suggestions on fixes greatly appreciated.

    ahhhhhh, many thanks for the link. for a while (about a year ago), Packard Bell UK was including those instructions on their troubleshooting pages, but then they went away. (or i just couldn't find where they'd been shifted to.)
    usually nowadays i crank out the MS instructions instructions instead:
    (MS) CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, Code 39, or Code 41 after you remove Easy CD Creator in Windows XP
    ... but it's a (slightly perverse) sort of comfort to know that i'm still recommending basically what Packard Bell recommends.

  • Downloaded new iTunes on windows, now iPod does not appear in iTunes

    I down loaded the latest version of iTunes to my PC ( Windows XP). Now my iPod does not show up in devices on iTunes or my computer. I have tried what the help section said - uninstalled and reinstalled iTunes, but still no luck. Any suggestions?

    Did you try this Assistant...?
    iPod touch not appearing in iTunes
    From Here
    http://www.apple.com/support/ipodtouch/syncing/

  • 9.2 ITunes Update " Windows Installer Service Could Not Be Accessed" HELP!

    I'm running Windows 7 64 bit OS system and I have no problems installing or uninstalling anything on my computer EXCEPT Itunes. I have not been able to install the new update to 9.2 and I need to before I can get the new Iphone software for my new IPhone 4.0 tomorrow.
    Please help, this is my work phone and I have gone to every support place possible to fix this.

    After much searching I found the following solution...it worked for me. So simple you would think the Tech guy at HP I spent an hour on the phine with would have known it. Good luck!
    This is the solution that worked for me:
    Go to this registry key:
    HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Services\MSIServer
    Look for
    WOW64 and it's value.
    Is it 0x00000001 (1) ?
    This value tells Windows Installer only to deal with 32-bit installers
    and to return you an error whenever you try to install something that is
    64-bit. To fix it, just set the value to 0. So you will see in your
    editor:
    WOW64 REG_DWORD 0x00000000 (0)
    After changing the value to zero, restart your Windows Installer Service
    by using services.msc or reboot.
    This simple solution of changing the 1 to a 0 allowed me to finally
    install Itunes on Vista 64

  • Cannot update iTunes in Windows 7 - download will not complete.

    When my software updater alerts me that itunes needs to be updated and I try to download the latest version, I keep running into problems with the download. This happens regardless of internet connection speed, other programs running, etc. The download simply stops halfway through and eventually I get an error message saying the download wasn't completed. I've tried going through both iTunes ("check for updates) and my windows software updater. Suggestions??

    perfect, thanks.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

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