My iTunes password is not working

Try to reset your password online using iForgot:
http://iforgot.apple.com
You'll find tips for creating a secure password and protecting your account in this article:
Apple ID: Security and your Apple ID
http://support.apple.com/kb/HT4232
You can also try to email the iTunes Support using this form:
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

My iTunes password does not work on my iPhone...

My iTunes password does not work on my iPhone, but it does on my MacBook. Why? This is really annoying. How can I solve my problem? I don't even know how to contact Apple.

dennythepest wrote:
My iTunes password does not work on my iPhone,...
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

HT2204 Itunes password will not work when I purchase items after reseting passwords

Have used Itunes for years with no incident. Now, every time I try to purchase a song, book, app...it prompts me for my username and password. Despite knowing it....it will not work. I've logged out / logged back in several times no luck. I've updated my password successfully. But again, each time I try to purchase something, I type in my username / password and it says that it is not correct. ***. Have recently even updated Itunes to make sure everything there is up to date. Is there some virus that could be involved here. HELP!!

iOS: Troubleshooting Messages
FaceTime, Game Center, Messages: Troubleshooting sign in issues
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My password does not work. It works for ITune.

My password does not work. It works for ITune.

Hi kelbelx138,
The password is your Mac password that you use to login to the Mac. This is not related to Adobe, it is your system password to authorise the installation of the software.
Thanks,
Nikhil Gupta

Several years ago I had an itunes account through my work email address. I have since left the company. When I tried to access the itunes I purchased, my password would not work because I no longer had access to that acct. How can I access that acct?

Several years ago I had an itunes account through my work email address. I have since let the company but when I tried to access the songs I'd already purchased, my password would not work because that account no longer existed. I ended up having to open another account but how can I access that account to retrieve my other songs? I realize I can't transfer between accounts but maybe at least burn to CD?

Hello, RSchultz13.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would try the option to answer your security questions. If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password. Once this is done you should be able to access your old DRM protected purchases.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

ITunes RADIO is not working. "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so - iTu

iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
SMC Version (system):      1.69f4
Serial Number (system):   C0*******F8V
Sudden Motion Sensor:
State:   Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product:            6 Series Chipset
Link Speed:       6 Gigabit
Negotiated Link Speed:           6 Gigabit
Description:      AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity:           512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision:           040H
Serial Number: 0000000012330912E75A
Native Command Queuing:    Yes
Queue Depth:   32
Removable Media:        No
Detachable Drive:        No
BSD Name:         disk0
Medium Type:      Solid State
TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
S.M.A.R.T. status:         Verified
Volumes:
disk0s1:
Capacity:           209.7 MB (209,715,200 bytes)
BSD Name:         disk0s1
Content:            EFI
disk0s2:
Capacity:           511.25 GB (511,250,432,000 bytes)
BSD Name:         disk0s2
Content:            Apple_CoreStorage
Recovery HD:
Capacity:           650 MB (650,002,432 bytes)
BSD Name:         disk0s3
Content:            Apple_Boot
Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

My appleID password is not working on my iPhone.

I have reset, resynched, reassociated my ID nothing is working. I only noticed it yesterday and I think it's only been a week or so. I noticed my phone and none of my ipods are associated with my itunes even though they have been for at least two years. I added an ipad last month. The password is not working on the ipad either. Please help! It works in my actual itunes and apple account when I log in on my laptop.

https://discussions.apple.com/thread/5478030?tstart=0

Password Manager not working with any internet browsers

I have Thinkvantage password manager installed (v. 3.20.0311.00) on my Thinkpad X201. I am running Windows 7 professional, 64 bit. Password Manager works for all programs except IE8 or Mozilla Firefox (eg. works for Outlook, works for iTunes, etc.). When browsing, the program simply never pops up. It worked previously, and I still have many saved website login details, but it never logs in for me any more and new sites do not activate the program.
I have made sure that the add-on is enabled and I have checked the box next to "enable 3rd party browser extensions" in the advanced tab of internet options. I have also tried resetting internet explorer settings. As mentioned above, this in not only a problem with IE8; it also occurs with Firefox.
Any help would be very much appreciated.
Dr_Rap

Same problem here. I just recieved mine (Win 7 pro 64 bit, X201 Multitouch) last week and password manager not working at all in ANY web browser. It recorded my .net password just fine, but i can't get it to work in IE8. Who pays this kind of money for something that doesnt work?
Fix this Lenovo!

ITunes Home Sharring not working correctly.

My itunes homesharing is not working correctly. I have a Windows 8 computer and I am trying to share with my partners Widows 7 computer. Both computers are running the newest version of itunes 11 (downloaded yesterday). I sign in and turned on home sharring with the same user id and password. For the first 20-30 mins it worked perfectly, I could open her library and she could open mine and we could download songs from each other with no issue. We closed both computers and about 2 hours later turned them on to try again. Now my computer (Windows8) always shows up on hers but her computer only shows up about 1/2 the time for me, and half of that time if you click on her computer it says loading then stops and her computer has disapperard again. I can eventually get it to work after many turning off and on of home sharring but it take about 15-20min each time to get it working. Is this a problem others have seen? Does anyone know a solution?

This issue has now been completely resolved with the introduction of iTunes 9.2 Everything up and running again - thank you Apple! (Still an issue with Dictionary app/Wikipedia not functioning correctly, this has not been resolved)

HT201303 Someone uses my apple ID to purchase, I have changed my password but not work . How can I disassociate my bank account with my APPLE ID?

Someone uses my apple ID to purchase, I have changed my password but not work . How can I disassociate my bank account with my APPLE ID?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

My ipad mini is disabled and password is not working

Ipad mini disabled and password is not working. Unable to get serial because can't unlock ipad. Have not previously synced with a computer.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT4946 i want to backup my iPhone to my new iMac but my backup is selected to Encrypt Local backup and my password does not work.

I am trying to backup my iPhone on my new iMac iTunes. It is currently backed up on my PC and encrypted. Both PC and iMac iTunes have Encrypted backup selected. My password does not work for either iMac or PC. Should I go ahead and try to backup to my iMac iTunes.

Sorry to hear about your phone jb111jb! We'll do everything we can to help find the best route! The only way to remove the password is flashing the device, but that will erase all the content. Have you ever backed up using Verizon Cloud or Google Sync? Do you have a memory card?
AshleyS_VZW
Follow us on Twitter @VZWSupport

HT204266 My update app sends me to the US store my password does not work

When my apps need updating I go to AppStore but when it asks for password I type in my password but it say your password will not work in the US AppStore

What is your home country where you originally set up your iTune account?
 Cheers, Tom

HT1430 My password does not work any longer. I type it in and it is telling me incorrect password. What do I do?

My password does not work for my IPAD any longer.

If you don't know your passcode for iPad, you have to restore your iPad as a new device in iTunes on your computer.

HT1430 For some unknown reason my Apple ID password does not work when trying to down load books from the IBook or Nook Apps. It also has stop work when trying to down load new Apps. Any suggestions out their???

For some unknown reason, my Apple ID Password does not work when trying to down load IBooks, Nook books, or new Apps. Everything else seems to work. Any suggestions out their???

I appreciate the info and realize that the Nook App is not related to my Apple account but this too has stopped working. My situation first started with the Nook App not down loading and then has now spread to my IBook and new app downloads. I have checked into my ITunes account and the ID and password are correct and at times when I am asked to submit my Apple password such as setting up this Apple Support Community the ID and password work. My problem seems to be just with trying to use my ID and password when wanting to download new books or apps. I can go into the IBook, Nook, and App stores and seemingly download an item but when clicking on the new book or app nothing happens and I get a message that states it can not get into the ITunes store and it wants me to either try again or cancel. This message appears usually ten minutes after I have tried to make a purchase. At other times when I attempt to download a book or app I lose the screen and the IPad goes into the opening screen. Short of redoing my Apple account or deleting an app and attempting to reload the app (but this won't work because the App store won't load new apps) I don't have a clue what to do.

My iTunes password is not working

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