My Itunes Play Counts Are Barely updating

I have an Ipod nano 7th generation, and I recently got a new laptop. I managed to move over the old library to the new laptop (after much work), and everything is fine. The only problem is that for some reason my Itunes won't update my play counts correctly. For example, I've played the song 'Do You Want to Build a Snowman' at least 20 times, but it is only listed as 13. Or other songs that I've played over 10 times are listed only as 7. I like using my play counts as a measure of how to choose from my favorite songs and such, so this problem kind of vexes me. Does anyone have an idea as to the problem and how it can be solved?

I cannot understand why sometimes the play count updates and sometimes it does not.
Yes, that is a long standing problem with iTunes. See this thread from 2009. It has not gotten any better since then.

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ITunes play counts are wrong. How can this be fixed?

I like managining my play counts, since I use a couple of smart playlists based on playcounts. However, I have this issue that I can't honestly seem to find a resolution to online. I see users with this problem, but no resolutions. Whenever I have to sync my iphone to itunes, it ends up jumbling up my play counts for some reason.
Example: If I have song A, that I've played 5 times previously. I play it 3 times, then sync my iphone, it'd end up with 13 plays (5 plays previous, then 5 plays again, plus the three extra plays.) I'll have song B, with 0 plays. I play it twice, sync again, and get 0 plays for the song.
Can this be fixed? I want song A to have 8 plays in iTunes/iphone, and song B to have 2 plays. This does not make any sense. I'm confused. I've heard it started with iTunes 8, but I can't downgrade since my iphone is on the latest firmware.

What should be happening is that each time you sync the device the number of plays made on the device since the last sync are added into iTunes as a global record. This system should be able to accurately support multiple devices. Because smart playlists can use play count as a parameter the devices must record both the current "total" and "device" play counts.
The first suggested fix for anything a bit random like this is to restore the device in the hope that it will just go away.
tt2

ITunes play count does not update when iPod is connected

iTunes keeps track of how many times i play the song on my computer but does not update when I connect my iPod. Is there a way to fix this??
thanks!!

I just checked and it does update for me. I'm still waiting to see if it updates from the AppleTV though.

Syncing my iPhone 4 will not update iTunes play counts

Running a MacBook Pro with OSX Lion 10.7.2 and iTunes 10.5 (141).
Since upgrading my iPhone 4 to iOS5 - I have noticed that when syncing my phone in iTunes (wired), my 'play counts' do not update for recently played songs, and any songs played on my iPhone do not appear in the 'Recently Played' playlist in iTunes.
I mange my music manually on my iPhone, so had a go at removing all the music from it, then copying over just one album. Played the first track of that album on my iPhone which had been played 10 times. Synced iPhone, and still says 10 plays in the play count on iTunes.
Have checked the 'Home Sharing computers and devices update play counts' in the 'Sharing Preferences' in iTunes, but this has no effect.
Is anyone else experiencing this issue?
Is it a bug?
Am I missing something glaringly obvious?

Dalmanac, I hear you. I record all of my plays to a database, and iOS5 has broken that for me. Quite frustrating.
I've done a bunch of testing tonight, a bit more thoroughly than I did on the weekend. There are two scenarios where I appear to be able to get the phone to sync plays back the the library.
Play a song from the iPhone through iTunes:
1. Connect iPhone.
2. Play song through iTunes, but from iPhone.
2.1 iTunes briefly says "updating files on phone" or something such
2.2 iPhone count increases (viewable in iTunes)
3. Click on Music Library -> play count has not updated
4. Sync iPhone -> play count in Music Library updates
This implies to me that syncing from the iPhone on iOS5 CAN work. The functionality is there, just broken.
Repeating those steps, but playing the song on the phone, not iTunes sees the iPhone count update, but not Music Library.
Starting a fresh library (yeah, I know, I don't want to do that either) and leaving the phone in Automatic mode appears to sync plays from the iPhone when played from the iPhone. I just tested with one track, but it seems to work without issue.
Starting a fresh library and using Manually Manage Music does not work, or at least I can't get it to. It behaves the same as keeping the existing library in manual mode. iPhone count updates, library count doesn't.
The last thing I want to do is start a new library and turn off Manually Manage Music. For the time being I've changed my database import from reading the music library XML to exporting a playlist from the phone of the day's plays (including play date and count) and importing from that. At least for a bit to see if this gets syncing issue fixed - or if I can find the magic combination of making it work again with my existing music library in manual mode.
If anyone learns anything further about how to get it working or has any further diagnosis please post.

ITunes Play Count and Last Played not updating?

Hi All,
I have an IPOD shuffle 1GB 2nd gen, I'm using the latest ITunes 7.7.1.11, I have Windows XP SP3 intalled. On Aug 14th for some reason that was the last time ITunes Play Count and Last Played columns updated in ITunes. I listen to and recharge my shuffle everyday. When I hook my IPOD to the base it is recognized and ITunes opens and says it's syncing, then after about 30 seconds it says sync is complete, ok to disconnect, the flashing orange light goes green & everything seems correct except those 2 columns don't get updated, does anyone know how to make ITunes start updating that information again?
Thanks for any advice,
Steve

Hi Paul,
Just downloaded and installed iTunes 8.0. I played a few songs on my shuffle and synced it again, the problem remains the same, the last played & play count do not change. I wonder what happened on Aug 14th because thats the last time it worked.
Thank you again,
Steve

Why is iTunes play count not updating for SOME songs played on iPod Touch?

I have noticed that when I play some songs on my iPod the play count won't update. This only happens with some I bought recently. I was actually testing witha song I purchased 3 weeks ago and the play count will only update if I play it on the computer. However, when I played the song on my iPod Touch 4g running iOS 5, nothing happened. How can I fix this as I use the recently played playlist quite often. also, Im pretty sure most of the songs were downloaded from iTunes app in my iPod.

I've had this problem before with my 1G and still have it with my 2G. I can replicate it EVERY TIME.
If I listen to nothing but music on my iPod touch, and then go back home and sync, I have no problems with the playcount and smart playlists.
However, if I listen to a bunch of music, then play a few games, or browse Safari for a while, any record of my recently listened to music is wiped out. The Music application even loses my place in what song I was listening to and even which artist/album I was last listening to -- kicking me back to main music screen when I click the Music icon on the Home screen.
My hypothesis -- Apple is not using a dedicated/untouchable portion of memory to store playcounts. It is shared with all other memory access. So if an application or Safari uses a lot of memory during your session AFTER you've played your music, your playcounts gets wiped out in the process.
But that's just my take on the situation.

How do I setup multiple users to use one source but manage playlists separately? For example, play counts are specific to each user.

How do I setup multiple users to use one source but manage playlists separately? For example, play counts are specific to each user.

Hi,
Thank you for posting in Windows Server Forum.
Here adding to the words of “Tim”, a forwarder is a DNS server on a network used to forward DNS queries for external DNS names to DNS servers outside of that network. You can also forward queries according to specific domain names using conditional forwarders.
A DNS server on a network is designated as a forwarder by having the other DNS servers in the network forward the queries they cannot resolve locally to that DNS server. You can refer information regarding forwarders and how to configure from beneath link.
Understanding forwarders
http://technet.microsoft.com/en-us/library/cc782142(v=ws.10).aspx
Configure a DNS Server to Use Forwarders
http://technet.microsoft.com/en-us/library/cc754941.aspx
Hope it helps!
Regards.

Problem when syncing: won't update itunes play count/last played etc

My old 2g shuffle was capable of updating play count/last played and adding songs to the recently played playlist when synced to my itunes.
Seems my new 3g shuffle can't do this.
I remember the trick with the 2g was to make sure it was switched off first before connecting/syncing, but I've tried all sorts of different combo's with the 3g and nothing will make it update song stats in itunes.
How can I make it update my itunes?

Ok, cool, I figured it out:-) Just in case anyone ever has the same problem, here's a quick rundown:
Basically it's the same problem you can get with 2nd gen shuffles if you're manually managing songs. So I just unticked manually manage music in the device summary and got the shuffle to sync music from a playlist I created/dumped all the songs I wanted into.

Do iTunes play counts cause update of iPod?

For example, when I play a song in iTunes, the next time I sync my iPod, does the play count change cause an update for the iPod?
I don't recall this happening before, back in the old days.
Thanks,
Joel

I am not sure if this is the way it's always been, but I remember it being this way since I started using the auto-update in iTunes 4.9. Playcount changes do cause and update of the iPod.

All of my playlists&play counts are gone! iTunes crashes wenever I open it!

Out of nowhere, the iTunes on my MacBook broke! First, some of my songs were gone, then all of them! So I re-added them, but all of my playlists and play counts were gone! Now, whenever I even open iTunes, my whole laptop freezes up and I have to shut it down. Why did this happen/how can I fix it/can I get everything I lost back?! PLEASE HELP ME!!!!!!!
Mac OS X (10.4.9)

You should probably post your question in the iTunes discussions:
http://discussions.apple.com/category.jspa?categoryID=149

IPod-iTunes Play Count Transfer

So here is the situation. When i listen to my songs on my iPod, which is a second generation iPod with the click wheel, 20G, I want to have the play count tally and transfer back into iTunes. Here is an example. I listen to Song A in iTunes on my G4 15 times. I leave my house, listen to Song A on my iPod 5 more times. When I return to my house and connect my iPod, i want the play count to be 20. If anyone knows how to make this work, please let me know. Thank you.

If the ipod is set to "Auto Update" all ratings you set for songs on the ipod are sent to iTunes

Play Count no longer updated from Ipod

After I updated the software on my Ipod, it no longer updates plays to the play count tally on Itunes when I update the Ipod. Formerly it did this automatically. Now only songs played on my computer go towards the play count tally. What gives?
HP Pavilion Windows XP

If you have changed the iPod updating method to Manual, then this is a normal event.
If not (you're still on 'automatic update', or 'update selected playlists'), then I don't have an easy answer.
You can try Resetting Your iPod to correct this problem. It may take several attempts.
If that does not solve the problem, then Restore Your iPod and reload the music back onto the iPod, from your iTunes.

Play counts aren't updating anymore

hi,
i have 2 ipods - a shuffle and a full size one (60). I use the same itunes for both. My play counts were updating from both ipods. Now for some reason, my ipod shuffle play counts aren't registering on itunes.
Does anyone know why and how I can remedy it?
thanks in advance.

hi hudgie,
when i go to edit/prefs/ipod - auto update isn't there as an option.
basically all i want to happen is for when i play a song on my shuffle, for that play to be addedto my play count when i plug the ipod into itunes. that is not currently happening, it used to, but now it has stopped. to the best of my knowledge i haven't changed anything. i followed the link you suggested. it is only the play lists that i want to update (as it used to) not the music itself (i.e. i don't want it to auto fill i want it to auto update).
i've looked throught the different options but kind find out how to do it!!!!
thanks

Play counts are screwed up- why?

And how do I fix it?
What I mean is, recently, I am not sure when...but before I got iTunes 7, many of the play counts for my songs were altered somehow, so that they were incorrect.
For example, it says my top played song is Pretty Woman, by Van Halen, and that I have listened to it 891 times. All of my other top 25 are also screwed up a lot...a bunch of songs I listen to have their play counts over 100.
I don't know how it got this way, or how to fix it. Any help would be greatly appreciated.
Thanks.

I've had this before. Your library may have gotten corrupted, and you're just seeing it now. You might want to create a new library. You can do this by holding down the shift key when opening iTunes (option key if you are using a Mac).
I did this when 7.0 first came out, and I have not seen the problem return.
If you're syncing an iPod, you should sync it first, then restore, then rebulid your library.
PowerBook G4 Mac OS X (10.4.7) Remaining generally positive under unbearable stress.

Last Skipped Date, Skip count, are not updated in any songs that i listen in my iPhone5s

I've been using smart playlist that's relays on the play count, last skipped date and skipped count fields... I have been using an old ipod to heard my music through this smart playlist that live updates all the time and it was working great.
So my issue is, since i bought a new iPhone 5S and start using it to listen music, my smart playlist that relays on " play count, last skipped date, skipped count " fields are not updating, and when i connect my iphone to the PC i realize that those fields never update after i play or skip any song in my iPhone.
So, I'm not sure if this is an iPhone restriction, that i need to use my iPod again to get my smart playlist that relys on those fields to work... or my iphone is defective and need to re-install the iOS.
Any help on this matter will be enormously appreciated
Thanks in advance

I have playlists that rely on the Last Skipped and
Skip Count properties of songs, but these items only
seem to be triggered if the song is fast forwarded
between 3-20 seconds into the song. I tried to skip
I think this is how it's intended, though there isn't much info on this feature. I've seen the same behavior and other users have reported same.
One thing that threw me off for a bit using this feature was trying to use with playlists where the songs had "remember playback position" checked. Last skipped doesn't register at all with these tracks.

My Itunes Play Counts Are Barely updating

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