My itunes program does not recognize my iphone and ipod
not know what else to do and delete and download itunes update itunes already changed my usb cable reboot my laptop restart my iphone and ipod and nothing need help
Here is a guide to help you through your problem. Hope it helps.
http://support.apple.com/kb/ts1538
Similar Messages
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I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?
Backup first
It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
Erase before the install
Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
During the install
Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
Upgrade beyond Leopard
OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages. -
My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on and then loses the connection with itunes and at the end of the download it just asks me to restore it again.
Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
Try Recovery Mode... http://support.apple.com/kb/HT1808 -
ITunes 12 does not recognize my iPhone 6
Since I upgraded to Klondike, iTunes 12 does not recognize my iPhone 6
I had similar problem but itunes recognized my mini ipad
Resolution for me: go to sign out, quit itunes, restart itunes.
Hopefully, iphone will be listed as mine was. -
ITunes 12 does not recognize my iPhone 6 plus; it knows it's there but can't identify it
My iPhone 6 plus connects via USB to my 64-bit Windows 7 Professional PC, but iTunes (version 12) does not recognize it. How do I cure this so I can sync my audio library?
Hi Louis,
The article linked below details steps that can help get iTunes to recognize your iPhone.
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Sincerely,
Allen -
HT1369 itunes 11 does not recognize my iphone 5s
I have installed and re-installed itunes twice and it still will not recognize my iphone 5s which is connected.
I keep receiving the following error screen after I connect the phone.
I have also run the diagnostics test and get the following message.
any suggestions to resolve are appreciated.
Thanks,Hi, Alexdeulph.
Thank you for visiting Apple Support Communities.
You may find this article helpful when troubleshooting iTunes not recognizing your iPhone. Make sure to disable any security software, using an Apple branded cable and avoid using a hub.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Cheers,
Jason H. -
ITunes does not recognize the iPhone and hang often
Hello,
I am an owner of an iPhone 3GS and am very happy with this device.
However, I still had some problems with the synchronization, since iTunes very often depended on when you connect iPhone and the device was detected only after several cold starts.
Today I found a very simple solution that does not appear to help on your support pages.
I changed the USB setting in the BIOS and the problem appears not to since then.
I have at changed at
Advanced --->>> USB Configuration --->>> Legacy USB Support
Legacy USB Support Enabled was --->>> Enabled
Now, Legacy USB Support is --->>> Auto
I think it would be helpful for your support and their clients, where such a reference would be included on the help pages.
Sorry my english isnt good
Best regards from sunshinig Germany
* German *
Hallo,
ich bin seit kurzem Besitzer eines iPhones 3GS und bin sehr zufrieden mit diesem Gerät.
Jedoch hatte ich bis heute einige Probleme mit der Synchronisation, da iTunes sehr oft beim Verbinden vom iPhone hing und das Gerät nur nach einigen Kaltstarts erkannt wurde.
Heute habe ich eine sehr simple Lösung gefunden, die nicht in der Hilfe auf Ihren Supportseiten aufgeführt wird.
Ich habe im BIOS die USB-Einstellung geändert und das Problem taucht seitdem nicht mehr auf.
Geändert habe ich bei
Advanced --->>> USB Configuration --->>> Legacy USB Support
Legacy USB Support war --->>> Enabled
Nun ist Legacy USB Support --->>> Auto
Ich denke, daß es für Ihren Support und ihre Kunden hilfreich wäre, wenn dieser Hinweis auf den Hilfeseiten mit eingebunden würde.yes, i know that the iphones are ok. its impossible that all three are damaged...
But i want to know, its itunes fault, or an software from me. I installed the 2 windows 7 computers self (last week complete new). The third is an dell computer with vista 64, dunno what software is on it.
here is an complete list, i installed only essential software:
windows 7 64bit
newest graphic board drivers (pc1: ati, pc2: nvidia)
newest audio drivers (xfi and asus sound sonar)
newest chipset drivers (intel x58 INFallOS_9.1.2.1007PV)
newest intel storage controll drivers (STORallOS_9.6.0.1014PV)
logitech setpoint 6.15 64bit
all windows updates
Firefox
Thunderbird
cdburnerXP
Mumble
Teamspeak 2+3
skype
Video Player (PC1: MPC classic, PC2: VLC)
Audio player (PC1: winamp lite, PC2: aimp)
foxit pdf reader
direct x9
7zip
avast! antivir
and latest itunes 64bit
and some games
i downloaded all software new last week, but it didnt help. -
My ipod is not charging anymore I try to do it. When I go on itunes, it does not recognize my ipod
my ipod is not charging anymore I try to do it. When I go on itunes, it does not recognize my ipod
Try here:
iPod touch: Hardware troubleshooting
Also try another cable, usb port and computer. -
I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx
You have done everything verbatim included with this link?
http://support.apple.com/kb/ts1538 -
My iTunes does not recognize my iPhone 4...plz help..!!
Hello Folks,
My iTunes (version 10.5.1.42) does not recognize my iPhone 4. I have tried all the below steps but nothing seems to work.
iTunes un-installed and installed again.
iPhone restarted
Virus protection disabled
Tried diffirent USB connection on my laptop
The same iPhone seems to be working prefectly fine on my friend's laptop. Please help..!!!iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
Itunes does not recognize my Iphone 4. I did a restore on my phone about four months ago.. Does anyone have any suggestions as to what I can try?
try deleting these preference files
•C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info -
Itunes on my Mac 10.4.11 does not recognize my iphone
itunes on my Mac 10.4.11 does not recognize my iphone 4S
also, once I plug in my iphone, it is recognized as a camera, but nothing to do with music.
if i have to upgrade software, how do i do that?You get Mac OS X 10.5 on DVD if you have a PowerPC G4 or G5 Mac, or Mac OS X 10.6 on DVD if you have an Intel Mac. If you're using a G3 Mac, you need a newer computer.
(66587) -
I have installed Itunes on my PC. When I connect my Iphone 4s to my PC itunes does not recognize my Iphone. I just want to transfer music to my Phone from my pC. Made a play list. but no recognation from my PC. any idea??
See Here...
Device Not Recognised
http://support.apple.com/kb/TS1538
And Here
iPhone, iPad, or iPod touch not appearing in iTunes
Also see here...
Syncing with iTunes
http://www.apple.com/support/iphone/syncing/ -
I cannot automatically synchronize my iphone to itunes, itunes apparently does not recognize it
I cannot automatically synchronize my iphone to itunes, itunes apparently does not recognize it
Hi alden49,
Thanks for visiting Apple Support Communities.
If you're having trouble syncing your iPhone with iTunes on Windows, the steps in this article can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy
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