My iTunes Purchases are not showing up at all

I have the latest version of OSX (Mavericks). I have the latest version of iTunes (11.1.3) and I also use iTunes Match.
Something must have happened in the past few weeks or so, but when I go into iTunes on my computer, go to the STORE and click PURCHASES, my page is completely blank.
I am signed into my account.
I tried reseting the cache.
I don't know what else to do!! Help!!!
Thanks

Download the free iTunes Single of the Week...
Sounds a bit voodoo I know, but it has a good strike rate.
tt2

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tt2

My purchases are not showing up.

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I had to wipe my hard drive and I don't have my itunes library anymore. When I went to download all my songs again, only 166 of them were shown to have existed and almost all of them were songs that I did not have on my ipod, but rather purchases by other family members as we share an account. I have all my songs on my ipod, but I cannot sync with itunes to get new ones as it would erase my ipod songs. Additionally, some of the files have corrupted on my ipod and the songs will not play so they need to be replaced (but obviously I can't). Upon calling I was informed that I had to pay for support and the online support is just really awful. I refuse to pay for support to get music that I have already paid for back in my possesion.
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So for what reason did you choose to wipe the drive without first backing up the important data on the drive? Sorry, but that's a bonehead move.
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