My Itunes recognises my and my wifes iPhone, but not my daughters? is there a limit?
My Itunes recognizes my and my wife's iPhone, but not my daughters? is there a limit?
Start here:
http://www.apple.com/support/iphone/assistant/itunes/
Only go here, if you have to:
http://support.apple.com/kb/ts153
Similar Messages
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I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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During sync, new contacts on my iphone are deleted. I'll typically add any new contacts I get directly to my iphone, simply because I don't have my mac on me at all times. However, unless I specifically add the contact to my mac address book, it will be deleted from my iphone contacts upon sync. The option in iTunes to replace contacts on my iphone is not selected. Is there a way to merge info on sync instead of replace?
Thank you for your reply. I realy have nothing else to sync - no music. Emails do work so its just my contacts I am concerned about. I'm kinda new at this but have a working understanding of the system.
I have an icloud account but the Geek Squad went there and tried but could not export contacts. I truly am not that good re icloud. They worked exclusively with my itunes, re-downloading, etc - all of the stuff in their book.
I have not tried a complete restore because I am not sure I am that good with the equipment but could. I did all of the stuff on the help page - sync reset, forced one-way sync etc but the phone just does not seem to recognize the sync. I have not gone to an Apple store to have them have a look - that may be my next step to hook up to another itunes computer. It seems simple to me - it was working fine until maybe 3 months ago - probably when there was an update. Its telling to me that the phone does not tell me there is a sync in process while itunes is saying there is - its just not biting between the 2.
I appreciate any hep - and I said, I not stupidi about these things but have kind of reached as far as I am comfortable with fear of doing something really wrong. -
I see all of my calendar events in iCal and on my iPhone, but not in the iCloud web app. Any ideas why?
If the calendar is on iCoud.com, all you would need to do to get it on your phone is go to Settings>iCloud on your phone, sign into your iCoud account and turn Calendars on. The iCloud calendars will then download to your phone.
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Why can I open attachments (pptx and PDF) on iPhone but not on Mac?
Why can I open attachments (pptx and PDF) on iPhone but not on my MacAir (OS X 10.9.2)? Generally, I can open PDFs on my Mac, but in this case, I opened on iPhone, and not on computer! Also pptx file from one sender opened on iPhone, and not on Mac, and the same pptx sent from another person wouldn't open on either! Help!
Hi there. I think as far as PowerPoint files go (pptx) you will need a copy of Office or some other compatible software (e.g. Keynote) to open it on your Mac. On an iPhone there is a viewer built in just so you can take a look at most common attachment types. If you have a copy of Microsoft Office on your Mac you should be able to open the pptx files in PowerPoint.
OS X definitely has a PDF viewer, it's called Preview. I think you can also load Adobe Acrobat if you want but I've stayed away from it for years as I find Preview faster and better.
If you still can't open a PDF file attached to an email message on your MacAir by double clicking on it, could you let us know what error message you get, or what happens? That will help people to help you.
Ivan -
are my downloads purchased with my iphone through itunes gone if I did not back-up first before my device sync?
Hi Liz Al,
Welcome to the Support Communities!
If you synced your iPhone to your computer, the ringtone should be in your iTunes library.
Ringtones can only be downloaded once.
Using the iTunes Store for iPhone, iPad, and iPod touch
http://support.apple.com/kb/HT1491
Tones
You cannot purchase ringtones and alert tones from your computer, but you can purchase them using your iOS device with iOS 5 or later. You can purchase tones on iPad, iPhone (3GS or later), and iPod touch (4th generation or later).
To locate tones in iTunes on an iOS device:
Tap the iTunes app.
Tap Tones. If Tones is not visible, tap More > Tones.
Browse for tones. Once you purchase a tone, a dialog is displayed. The dialog gives you an option to set your new tone as your default tone or assign it to a Contact. If you don't want to do anything with the tone just yet, simply tap Done.
Tones purchased using your iOS device are synced to your iTunes library when you connect your device to your computer. On an iPod touch or iPhone, you can find tones in Settings > Sounds. On an iPad, you can find tones in Settings > General > Sounds.
I hope this information helps ....
Have a great day!
- Judy -
How do i fix error 54 on itunes? I've tried everything.
Eject the device.
Close and relaunch iTunes.
If the problem continues, restart the computer and the device. -
ITunes freezes whenever I plug in iPhone (but not when I plug in iPod)
Im using the 64bit version with my iPhone 3g
See https://discussions.apple.com/message/16115658?tstart=0#16115658.
Appears to be fixed in 10.4.1 (at least for me). -
I Have this problem from time to time but every upgrade is ridiculous. I have to reset it all to get my mail, my contacts back..... But with mail, I have to delete the account and re-do the whole thing. I shouldn't have to do this. It makes no sense when I don't have to on my iPad. Any ideas?
Stop restoring from backup and instead restore as new.
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the song is in the cloud and on my iphone but not on the imac. all other purchased songs are on the imac. any ideas? thanks
ITunes menu, preferences, store. Check off show iTunes in the cloud purchases. Return to your music library. Click the cloud icon to download it. You must be signed into iTunes under the store menu.
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On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.Contact whomever supports the email account and get the correct Outgoing email server settings from them.
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I accidentally dleted all my documents and emptyed the trash can. I can play my music on my iphone but not through my mac because it says it cant locate the file/original and my photos are on my computer but when i double click to open them they come up with an ! however some of the photos are on my iphone but just the ones i took using the camera function. Can i get this stuff back or it lost forever.....
At the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs. -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.
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