My Itunes say's im not connected to the internet when trying to update my iphone?

Hi,
When ever i try to update my iphone software through itunes it is telling me i am not connected to the internet? I can download music from the store and podcasts. I have tryed turning of my firewall but to no avil.

In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

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