My Itunes says it cant locate my files what should i do
Today I went on itunes and tried to play a song and it says it cant locate it, I checked my Ipod and all the songs are still playing fine on it, Some of the songs are bought off of Itunes. Is there a way to redownload it or transfer the songs from my ipod to itunes?
Before this I was trying to copy the songs from itunes to Windows Media Player and not all the new songs were in the file
Have you deleted the original files you copied? Deleting means moving to the Trash and emptying the Trash.
Similar Messages
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my ipod is not syncing all of the songs in my library. it has before but i had to restore the ipod. if i click on the songs in the library it wont even play them any more ....says it cant locate the file?
Time you backed up so you can recover in the event of a crisis.
tt2 -
All my purchased songs from Itunes says unable to locate original file
all of my songs purchased from itunes say unable to locate original file
Did you recently move any files around on your computer. iTunes looks for the files in the original location; if they are moved this can create problems. One possibility is to right click on one of the songs with an exclamation point, and the go to "Get info." This will open a pop-up window that has several tabs.Click on "Summary." At the bottom of this screen, there is a section that says "Where:" This is the path of the original file. Check that location and see if the file is located there (probably not, or you wouldn't get the warning).
Next, I would search Windows for the particular song. Assuming that you find it somewhere, I would bet that is where the rest of the missing files now reside. -
How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
It has an "!" To the left of the song title in my library
My worry is that if I sync my iPad/iPhone then I will lose the track on those also!If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
tt2 -
I have now transfered my files of ripped CD's to my iTunes library three times Since upgrading to iTunes 11 and Windows 8. On each occassion, the conversion seems to occur fine, the files play, but when I close my computer and return the next day, iTunes says it cannot locate any of those files. Three times. Beginning to lose my temper. Advice? Suggestions? Could the fact that my original library is located on a network drive have anything to do with it? Thanks for your help, all.
Repair security permissions
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and system full control to this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7/8 shouldn't be too different.
Repeat for the media folder if it isn't a subfolder of the iTunes folder.
tt2 -
i downloaded the latest update ios 7.0.4 and update my iphone 5, but to my surprise i couldnt locate the downloaded file on itunes and i've also checked my itunes folder, still cant see the file. pls anybody who can help.
The downloaded file is probably stored at C:\Users\<User>\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates. In general it is probably best to "download and install" updates than download and then install later. Note that you cannot revert to the older firmware if you don't like the update, even if you have the old .ipsw files.
tt2 -
I get an error from iTunes saying it cant recognize the "iPhone"
I just upgraded to itunes 7.6.0.29, after that got a pop up with a message from iTunes saying it cant recognize the "iPhone" and to detach it and try again.
Just for verification uninstalled 7.6 and reinstalled 7.5. The problem went away. Then upgraded the iPod Touch software to version 1.1.3
Thinking that with the new SW version in the iPod maybe the problem went away upgraded again iTunes to 7.6 just to get the same error again.
Any way to "fix" this? or should I re-install 7.5 and wait for 7.7?
Any help will be appreciated.Hi there,
follow the following steps below and it shud sort ur problem.
"THE FIRST AND FOREMOST BLUNDER THAT WE HAVE DONE IS OUR ITUNES VERSION SHOULD BE 7.6 IN ORDER TO UPDATE THE IPOD SOFTWARE/FIRMWARE TO 1.1.3 FROM WHAT EVER OLDER VERSION WE HAVE."
*MAKE SURE THE ACTUAL EXISTING VERSION OF THE ITUNES ON YOUR
COMPUTER/LAPTOP
STEP 1:Friends what I have done is I disconnected my IPOD from my laptop and
firstly downloaded the ACTUAL (EXISTING OLDER) ITUNES version (7.5) that I
initially had while i was DOING THE BLUNDER OF UPDATING THE FIRMWARE TO
1.1.3.
YOU CAN DOWNLOAD THE OLDER VERSIONS FROM THIS SITE:
http://www.filehippo.com/download_itunes/?3694
STEP 2: Once the ITUNES (older version) dump is available on your computer
uninstall the ITUNES and all the IPOD related stuff from your computer
from Start>Control panel>ADD/Remove programs.
Step 3: Restart ur computer and reinstall that older version ITUNES software
again.
Open the ITUNES software.
Step 4: Now connect your IPOD and the ITUNES will prompt you that an IPOD in
recovery mode is detected. It will ask you if u want to recover it to the
factory settings by clicking on "restore" under the "summary" tab on
ITUNES. Before doing this the very important step we need to do is to
UPDATE THE ITUNES VERSION FROM THE EXISTING OLDER VERSION TO 7.6 WHICH IS
VERY IMPORTANT.
STEP 5: To do this click on the HELP menu on the top and click on CHECK FOR
UPDATES. Thats it the ITUNES will be updated to latest version which will
allow us to update the IPOD'S FIRMWARE to 1.1.3 as well.
STEP 6: Now go to the summary tab of the IPOD and click on restore> wait for the
restoration process to carry on and the IPOD should be running back to
normal.
WELL FRIENDS THIS WHAT I HAVE DONE ON MY IPOD AND THE PROBLEM IS SORTED.
I HOPE THIS SHOULD SORT YOUR PROBLEMS AS WELL. -
itunes unable to read/locate music files as they have been converted to HP Connected Music files - can anyone assist ?
You need to associate your music files to iTunes instead of HP.
Control Panel
Programs
Default Programs
Set Associations
Double click on the relevant item and select iTunes from the list. -
I have just got iTunes match. It appears that since joining and starting it some tunes have been deleted from my library. They are shown in the listing but iTunes can no longer locate the files. Any suggestions?
If they are showing in the Videos app with a cloud then go into Settings > iTunes & App Store on your phone and set Videos (under the 'Show All') heading 'off' - you might (depending upon which country that you arein) have a similar button for music and the Music app.
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i cant locate a file a had filled with pictures think i may have deleted is their anyway to recover it
Hi t,
First, don't create or change any files. The more you do, the less chance you have of recovering any data. Google for Mac data recovery applications. There are several. At least one allows you to use it to see if you can recover data, without paying for it. If you decide to recover it, then you have to pay for the app in order for it to do the recovery. -
hello I was updating my phone earlier today and it had the connect to iTunes sign on it and I cant get past that sign. I put it up to iTunes and its still doing the same and on my computer it is saying it cant reset my phone. what do I do?
Hi sarahlovebell21,
Thanks for visiting Apple Support Communities.
If you see the "connect to iTunes" screen on your iPhone, that means its in Recovery Mode and needs to be restored.
You can find more information and steps to restore your iPhone here:
If you can't update or restore your iPhone, iPad, or iPod touch
Best Regards,
Jeremy -
How come itunes says i cant play some of the music i downlooaded.
I downloaded all my music from cds that i bought and itunes says i cant play some of the music.
What is the exact error messages you are receiving? Are you saying iTunes is unable to play these imported tracks in iTunes?
B-rock -
When I try to open the iphoto it keeps on asking for the software update, but when I click on the software update it says that all the software in the computer are up to date. I still cant open the iphoto, what should I do?
How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
If you have moved iPhoto from the default location (i.e. into a Folder) then the updater won't find it. Move it back.
If you have renamed iPhoto, the updater won't find it. Change it back.
Regards
TD -
My i phone 4 got locked by my small sister plus my laptop was formatted i dont have itunes back up to unlock thei phone what should i do i am puzzeled?? i tried passcode it says i phone is disabled .. some one help please
Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414 ( https://discussions.apple.com/message/20025416 - "A restore erases the iPod. If you restore from backup the iPod will be like it was IF the iTunes library includeds [sic] all the synced media like apps and music since those are not included in the backup.")
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If none of the above work, try:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/ -
My iPod nano needs to be format, but it doesn't format using fat 32. And it says that it is corrupted. What should I do?
As I connect it to itunes, it shows that it needs to be format. When I try to format it (fat32) it doesn't finish. And it says, the ipod appears to be corrupted.similar to what is happening to me....the difference is, after restoring itunes detect ipod and ask to restore again and again....
I know it may look kinda stupid but: just leave the ipod there for about 2 minutes, that's about the time my itunes is taking to detect my ipod...if it doesn't work, try connecting ur ipod to other computer with itunes (no need to sync, just to check if itunes will recognize) to check if the problem is with the ipod or with the itunes and/or computer.
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