My iTunes shuts down at step 5 when I try to sync my new iPhone 6

My iTunes shuts down at step 5 when I try to sync my new iPhone 6. When I sync my iPhone 5 it has no problem at all. I reinstalled iTunes and it is still doing the same thing. My iPhone 6 is new out of the box today. iTunes is fine as long as I don't sync the iPhone 6. All my apps are current. Any suggestions?

I had a similar problem with my iPod backing up.
Report that here:
https://www.apple.com/feedback/itunesapp.html

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I upgraded to itunes 10.7. Now when I try to sync my new iphone 5 it gets stuck in step 6 of 8 determining tracks to sync

I upgraded to itunes 10.7 and now when I try to sync my iphone 5 it gets stuck in step 6 of 8 determining tracks. I reload 10.7 and rebooted everything. What do i do?

Had the same thing happen to me when I tried syncing my iPhone this a.m. - talked to Apple 7 hours ago and evidently there's an "issue" with the iTunes server. The Apple adviser told me to try syncing in an hour. Well, rather than do that, I've continued to check Twitter, searching on "itunes sync" or "itunes server" - seems the problem's still going on.
I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it.

I keep getting an error message when I try to sync my new iPhone5s to iTunes. It says my computer is not authorised. When I authorise it and try and sync again, the same error message appears. help?

I keep getting an error message when I try to sync my new iPhone 5s to iTuines.
It says my computer is not authorised.
When I authorise it successfully, and try and sync again, the same error message appears.
Help?

Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1719 I am trying to sync my ipod shuffle to the itunes on my computer. When I try to sync I go to the drop down file tab. PULL up "devices" But the extended options of SYNC, RESTORE, Transfer and Backup won't allow me to click on them. How do I activ

I am trying to sync my ipod shuffle to the itunes on my computer. When I try to sync I go to the drop down file tab. PULL up "devices" But the extended options of SYNC, RESTORE, Transfer and Backup won't allow me to click on them. How do I activate?

Those menu bar commands are disabled when you do not have a device (your shuffle) selected in iTunes.
If the iTunes sidebar (along left side of iTunes) is hidden, from the menu bar, under View, select Show Sidebar. In the sidebar, your shuffle should be listed under DEVICES. Click on it there to select it. Now, those commands under the File menu should be accessible.
However, once you have the shuffle selected, many of those "device-related" commands in the menu bar are also on the iTunes window. For example, there is a Sync button at the low-right corner of the window, which does the same thing as the command in the menu bar.

When i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs

when i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs. Take in mind this is my first time to sync with this laptop(HP 15 ENVY) and as well my laptop is just brand new. just got it a week ago. so how do i fix this prob. and also when i open my itunes store and then view my account it says error occurred either debug it through Microsoft visual studio or close program. I tired copying all the .dll files to the itunes folder didn't help

I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

When i tried to sync my new iPhone to Itunes, I accidentally clicked on sync with my ipod, instead of creating a new one. So now my iphone is the replica of my ipod, deleting my contacts and pictures etc. Is there a way to get it restored?

When i tried to sync my new iPhone to Itunes, I accidentally clicked on sync with my ipod, instead of creating a new one. So now my iphone is the replica of my ipod, deleting my contacts and pictures etc. Is there a way to get it restored?

Only if a backup of the iPhone with all that data on it exists. If one does, restore the iPhone using that backup.

Games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized-.Go to the ITunes Store and Authorize this computer.

FIRST there are some games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized….Go to the ITunes Store and Authorize this computer. I have completed this procedure several times and receive back the message you are authorized on this computer and I have authorized 2 of 5 devices allowed.
Why am I not able access the games and music on my machine? How can I sync these items to my ITOUCH and MY IPAD
SECOND How do I move my music and Games from ITUNES on the G5 to TUNES on the PC so I am able to sync those items to my devices.
I have inherited my wife’s Laptop a:
SONY VIAO
MS Windows XP Home edition V 2002
Service Pack 3
ACPI Uniprocessor PC
Owner dvkpqpg2.
ITunes 11.01.1.12 updated 12/8/12
I am both a PC and ITunes Rookie.
I have some MAC experience and presently use a:
Mac Dual PowerPC G5
OS 10.4.11
2.5GB DDR SDRAM
ITunes 9.2.1
ITOUCH MC011LL
64 GB----57 GB avail
iOS 5.11
IPAD MC954LL
iOS 6.0.1
16 GB----37 GB avail

If you want the ability to add music from multiple libraries see this thread.
If you no longer have access to the computer that has your original library then see Recover your iTunes library from your iPod or iOS device.
tt2

Whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes

Ok, when i try to sync my new ipod touch to my computer, it says unable to connect for unknown reasons, and as a benefit, it shows the songs as faded in the list and therefore unplayable. how do i fix this problem?

as stated in the title, i when i try to sync my new ipod touch to my computer it says its unable to connect due to unkown reasons. the music is listed on my touch as there, but faded (minus a selected few songs) and therefore are unplayable. i have no idea where to start, i figured downloading the newest itunes update, however, it no longer shows up when i start it up. confused.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Recently I started receiving error messages when I try to sync either my iphone or ipad...Help! ( The Ipad is a new purchase)

Recently I started receiving error messages when I try to sync either my iphone or ipad...Help! ( The Ipad is a new purchase and software is up to date.)

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503http://support.apple.com/kb/ts1503
 Cheers, Tom

Hello I get an error and iTunes shuts down on step 3

this is the error I get:
Process:         iTunes [8127]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.5.3 (10.5.3)
Build Info:      iTunes-10530301~1
Code Type:       X86-64 (Native)
Parent Process: launchd [133]
Date/Time:       2012-02-21 19:58:19.367 -0600
OS Version:      Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report:          587782 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 587401 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      660BF85A-83F0-40C0-ACD0-53D9CDC170F1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
this is the report I get when itunes shuts down???? What is going on

Worth starting again with a clean install of the latest iTunes, when working with iTunes Match do use the iCloud Status and iCloud Download fields to track which Song files are the potential cause of 'error'.

ITunes Freezes when I try to sync my new iPod Touch

I can't sync my new iPod with my iTunes library. I have posted in the iTunes forum, although my title says that I have solved the issue. It isn't, so I'm contemptlating reposting.
I bought a 64gig iPod Touch the other day to replace an old broken iPod. When I try to sync it with my main iTunes library, after a short while (5-500 songs) iTunes freezes and won't shut down. I have on a couple of occasions got a message saying the the computer can't write to the iPod, or the iPod isn't responding, or an "Unknown Error".
It seems to work fine with my laptop.
I found a page on fixing "Unknown Errors" and have tried most of the suggestions.
I've tried:
*) Uninstalling and Reinstalling iTunes several times
*) Resetting and restoring my iPod several times
*) Updating my drivers - they are all up to date apparently
*) Stopping all unnecessary programs and services from running on start up
*) Creating a new user account and trying to sync my iPod from there. I have successfully managed to sync the iPod with a small number of songs or a film on my own account, so I need to test it with a fairly big library. I copied my main iTunes library into iTunes on the new account. The sync hasn't worked (although it is syncing the same files).
I found a post with a google search that suggested it could be a power drain on my USB port / Bus, or somet fhing like that. Not sure exactly what that means, but it sounded plausible. I have recently upgraded my graphics card.
I did also see a solution posted that suggested formatting the iPod using My Computer and the iPod icon, but I can't imagine that would do anything more than the restore iPod option in the iPod menu?
Can anyone help? Getting a bit fed up now... I've had the iPod a couple of weeks and have barely been able to use it yet.

Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

I have a new computer and de authorised my previous one and authorised this new one. when i try to sync on new computer it wants to wipe my iphone and sync with computer which doesbt have my music etc on it. it tells me i am synced with another itunes ?

when i try to sync my iphone 5 with my new computer a message comes up warning me it will erase all my stuff on the phone and replace it with whats on the computer telling me i am synced with another itunes library ? i have authorised this computer and de authorised the old one !
how can i sync my phone without erasing it ?

See Recover your iTunes library from your iPod or iOS device.
tt2

HT1386 i have gone through several pc units over time and when i try to sync up my iphone and ipad to my new computer is says it can not sync because i have the devices registered on too many computers. How do i fix that?

I have had several computers in recent years and when i try to sync my iphone and ipad to my new computer, it says it cant because the devices are registered on too many computers. I only need them synced up to two computers - how do i fix this?

In iTunes, under the "Store" menu, you can select "Deauthorize this computer". That will remove that computer from your iTunes account and free up a spot for the new computer.
If you have already sold or wiped your previous computers, you can log into your iTunes account from the Store menu in iTunes by selecting "View My Account xxxx@xxxx". Once you are logged in, about 1/4 the way down the page it will tell you that you have "xx computers are authorized......". Beside that you have the option to deauthorize all of the connected devices. That is the only option, you will have to deauthorize all and then set up the ones you want to use.
I think 10 is the maximum number of devices that can sync to one iTunes account.

Finally got the ipad to sync-however when I try to sync a new pictuce folder , ipad deletes the original ones I put on I pad- how to I download new albums without deleting the old ones

I finally got he ipad to sycn photos from computer to ipad- however when I try to download a new album- the old one is deleted and replaced on the ipad- how do I avoid this ?

You can sync multiple folders to the iPad, as long as they are under the same parent folder on your computer so that you can then select and sync them to the iPad together in one go, as only the most recent photo sync remains on the iPad - each folder will get it's own album on the iPad. Not including them in a subsequent sync is how you delete them from the iPad (as you've found out).

My iTunes shuts down at step 5 when I try to sync my new iPhone 6

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