My itunes store app doesn´t open.

I´m using iphone 5. Since I got ios7 the itunes store app does not open. I only get a blank display. Same thing with the ibook store. Who can help?

Hi usie65,
Thanks for visiting Apple Support Communities.
If you're not able to connect to the iTunes Store or iBookstore, I'd suggest the troubleshooting steps in this article first:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the steps in this article don't fix it, you may want to try the steps in our iPhone troubleshooting assistant:
http://www.apple.com/support/iphone/assistant/phone/
All the best,
Jeremy

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