My itunes store disappeared

(see screenshot)  My itunes store is mssing. I've tried pulling up the store through a song, rebooting my computer, but my itunes store just won't come up. My internet connection is fine and I can download podcasts (through the podcast library, but not the store).  Any clue?

Hello kidquotes,
I found a couple of articles with steps you can take when you are not able to connect to the iTunes Store.  I recommend reviewing the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

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