My iTunes store had purchase not by me., My iTunes store had purchase not by me.
My itunes account had unclear purchase, not my visa card number
Check out this support article > About iTunes Store authorization and deauthorization
Similar Messages
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When i use my laptop to make an iTunes store purchase, it always asks me to verify my account details by entering my credit card verification number. After i do this i then receive an email stating "Your Apple ID, ..., was just used to purchase ... from the iTunes Store on a computer or device that had not previously been associated with that Apple ID."
My Laptop is my home device and apart from purchasing app's on my iphone 4, i only use my laptop to make itunes purchases.I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
nidubs wrote:
I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
Why would they?
Do you have Automatic downloads enabled? Note this only works for items purchased after it is enabled.
-> iTunes Store: How to enable Automatic Downloads
Also, see this -> Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?
Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.
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I had try to purchase a pack of game coin at my iPhone 5 games previously but no problem with it.I wanna top up more so today I top up again and its POP UP that YOUR PURCHASE COULD NOT BE COMPLETED.CONTACT iTUNES STORE SUPPORT TO COMPLETE THIS TRANSACTION.Firstly I thought it was my credit card problem,I called my credit card bank to make verification.They told me that my credit dont have any problem on it and requested me to contact iTunes.How come will like this? Anyone teach me please?
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, it could be due to a number of reasons) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I have just purchased a wish list from ITunes store (over £50) and it has downloaded lots of songs from an album called ''spamalot' does this mean ITunes has a security problem..... how do I get to speak to a REAL person on line..... do these people not have a customer service rep you can contact? Has anyone else had this problem..... I dont know what I have received now, and what I have not received................. pissedoff.com
http://www.apple.com/support/itunes/contact/
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My I-touch could NOT be restored. I had purchased songs from the I-tune store and they were on the "old" i-touch. I cannot access the tunes from the "old" device. How can I get "retrieve" the songs I purchased and put them on my NEW I-touch?? Please help!
I could purchase the songs again. But I really don't want to spend more money. Help?You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it
If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup. -
I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I have pre ordred the Childish Gambno album "Because the internet" and when i go to the itunes store on my 4th gen ipod touch and go to the album itll show a purchesed but when i goto my music none of its there. how do i download a pre ordered album on my ipod?
You have 15 minutes from originally posting to edit a post - you will get an Edit button at the bottom right of a post. I've asked the hosts to remove it as it's not outside of the limit.
Do you get any music showing under the Purchased link for downloading ? If you do, but not that album, then is it hidden : http://support.apple.com/kb/HT4919 ? -
How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer
When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.
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My computer (Dell, Windows system) was stolen and therefore I lost all my iTunes library (music). I still have my songs on my iPhones, but I'm scare of conecting them with my new computer (MacBook Air) I bought as all my information including my songs can get deleted! Is there a way to avoid this?
Hello DrPerry07,
Thank you for using Apple Support Communities.
For more information, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Using iTunes 11 or later
Open iTunes. (You can download the latest version of iTunes.)
If you're not already signed in, choose Store > Sign In and type your Apple ID and password.
If you're in the iTunes Store, click the Library button, in the upper-right corner, to go to your library.
Make sure that you have "Show iTunes in the Cloud Purchases" enabled in your iTunes preferences by going to iTunes > Preferences in the Store tab and clicking OK.
In your iTunes library, click the content type you wish to download using the content selector in the upper-left. Choose Music to download music, Movies to download movies, and so on.
Locate the item or title you wish to download.
Click the download icon to download that item.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
To transfer iTunes Store purchases from your device to a computer, follow these steps:
Connect your device to the computer. If it is synced with another iTunes library, the following dialog may appear:
Click the Transfer Purchases button.
Have a nice day,
Mario -
my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
thanks- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
I purchased an audio book from iTunes store. It successfully downloaded to my iTunes library< but will not upload to my ipod Touch, even though my computer is authorized. Any suggestions? Any and all are greatly appreciated.
If your iTunes is set on manual sync, then you have to manually drag and drop. Otherwise every time yousyncyou'll get all changes even if you don't want it.
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