My itunes store home screen is white and wont accept my login? I'm on a mac

I can't get the itunes store to recognize my apple Id or login and the home screen is just blank white? my apple id does however show in the top right corner? Anyone have any ideas?

Quit iTunes. Open a Finder window. Click on "Go" in the menu bar. Hold down the option key and the Library folder pops up. Click on that. Go to the Preferences folder. Find and move the file "com.apple.iTunes.plist" to the desktop. Open iTunes (iTunes will behave like you're opening it for the first time but you'll have all of your contents). Try the store again.

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What do i do if my ipod touch screen went white and wont turn off?

what do i do if my ipod touch screen went white and wont turn off?

- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and restore if it appearsin iTunes.
- If screen still white let the battery fully drain. After charging for an hour repeat the above.

I was going on to a game and my screen turned white and wont turn off Plz help

My ipod went white and wouldnt turn off.I was playing myhorse then that happer.What happen to my IPod?
Plz help

- Try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect the iPod to your computer and try to restore via iTunes.
- If screen still white, let the battery fully darain. After charging for an hour try the above again.

My itunes store always comes up white and blank

It always says it's loading but once the store is 'loaded' I'm faced with a white, blank page. Has anyone else had this problem before and (hopefully) know how to solve it? Thanks!

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.

I turned on my Mac and the screen stays white and nothing ever shows up., I turned on my Mac and the screen stays white and nothing ever shows up.

I have a 3 year old imac and turned it on the other day and the screen stayed gray and never moved away from it. Any suggestions on things to try?

Click on > Mac OS X: Gray screen appears during startup and follow the troubleshooting steps.

Ipod touch screen went white and wont turn on

help!!
the ipod touch went white on its screen and the laptop cannot recognise the ipod it says unknown device! now the ipod wont even switch on
can any1 help me

I am not sure if I know enough about iPod's to be able to help you completely but I can offer a few suggestions. First of all, you can try restarting your iPod (by holding the OFF button and the HOME button at the same time for a long period of time.) If that doesn't work then you could try connecting your iPod up to your computer and if it shows up on iTunes you can RESET your iPod. Hope that helped a little!

I have OSX 10.5.7 on my Intel Mac. When I try to login using the correct password the screen goes white and just returns back to the login screen. It does not jiggle like when you enter the wrong password.

I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,

Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
Briefly, you need to delete the following file:
/var/audit/current
If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
mount -uw /
You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
Next, type the following command:
rm -i /var/audit/current
Press return. You should get the following output:
remove /var/audit/current?
If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
Finally, enter the command:
exit
Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
Credit for this solution to ASC user AnthonyTW.

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?

Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

I try to get log on to the itunes store, says accessing store that the screen goes white and only the apple symbols is in the top box...nothing else...WHY

okay i have been trying to access the itunes store from my computer and after i click the tab the words accessing itunes store scroll across screen the the screens goes white and only the apple symbols is in the box.....WHY. Is the store down??

Hello there jodi o,
It sounds like you are unable to access the iTunes Store on your computer. I would recommend you use the following article to help troubleshoot that:
Can't connect to the iTunes Store
If the issue persists after using the info for your operating system in the above article, here is the more advanced version with further troubleshooting info:
iTunes: Advanced iTunes Store troubleshooting
If you are using Windows, you should also try the information in this article:
Apple software on Windows: May see performance issues and blank iTunes Store
Thank you for using Apple Support Communities.
All the best,
Sterling

My itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?my itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?

My itunes store home page opens just fine and i can search music and evrything but when i press the "redeem" button it will begin to load then stop and go completely blank. what should i do?

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white in the backgroud i can still hear the typing eventhough its all white

My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white, in the backgroud i can still hear the typing eventhough its all white

Try restoring the iPod. First from backup and if problem persists, restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Images not visible on iTunes Store Home and Error 8012 while downloading

Almost three weeks ago I started to have problems with the iTunes Store as it does not shows the images on the screen, it just shows you images of a broken chain. In addition, I bought two songs and at the moment they start to download an Error 8012 appears.
What can I do?

I'm having the same problem with a song that I purchased on itunes also. The error says that the system can't find the album artwork and to retry using the itunes store. Many "retrys" later and it still won't download either the song nor the album art. I'm not worried about the art but I do need the song for a project. Anyone know what the mysterious 8012 error is? It's NOT a PC or mac problem because I've tried download from both machines and neither can download this song and both get the same error with the same advice.

When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen show a blank screen with the heading accessing iTunes. If I go to the right side and search the store the names drop down. Nothing happens

When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen shows a blank screen with the heading "accessing iTunes". If I go to the right side and search the store the "search names" drop down. Then nothing happens. My iTunes store account info is shown on the right side
I am using a Dell Vostro 3400, with 8 GB RAM, Windows 7 64bit Ultimate OS. ITunes version 10.5? (Latest)
What I have tried:
Uninstalled iTunes,
Removed firewall and protection.
Re-installed iTunes 64bit (still get the same issue)
Restarted firewall, added apple.com etc.
I have created a new user profile to no vail.
Still the same issue. I can access using my iPod

I am having the same problem ever since I upgraded. Have received four emails from Apple support on the
issue and nothing has worked. Unloaded 10.5 and went back to 10.3 which worked fine but it would not allow
me to sync my Iphone with the ios 5 upgrade. Went back to 10.5 and sometimes get exactly what you do when
I try an access the store. It looks like something is clearly missing. Have done just about everything I have seen
on threads but nothing works. Really need help.

Help! the screen stays white and itunes doesnt recognize!

okay so this has never happened before, and i am really freaking out. so i was putting new videos in my ipod and then shut down my computer. i unplugged my ipod (no discontect button on) and and went upstairs to play my ipod on my speaker. i come back later and take it off my speaker, but the screen turned white and the light stayed on. i left it alone, and now it is still like that. the light has not gone off (but my light is always on because i set it like that) and the screen is white. itunes doesnt recognize it but my computer still makes that sound whenever i plug/unplug my ipod. can you tell me whats wrong and how to fix it?

i would re-boot the computers and ipod (hold the center button then put it on then off hold) and hook it up, if needed re-download itunes. Dont worry its happened before. Also make sure you have the newest ipod versions on the ipod 1.1.1 that should fix it. Also if you have the new version then re install it on you ipod. If not then call apple support

On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

On my Ipod touch the screen will not work. I can't slide it to unlock
Try here > iPod touch: Troubleshooting touchscreen response

My itunes store home screen is white and wont accept my login? I'm on a mac

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