My itunes store is not loading on my iphone

i cant get on to the itunes store on my Iphone. is anyone else having this problem and how can it be fixed?
i press on the app it opens and then shuts right down. HELP

Hello juliannfromny,
We've a troubleshooting assistant that can help resolve most issues with built-in applications like the iTunes Store.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Allen

Similar Messages

  • My itunes store will not load i keep getting a blank white screen

    My itunes store will not load when i click on the store a blank white screen will come up and only that

    I have a MacBook Pro and it could be a really simple solution. I had the same problem after updating my iTunes. I finally got through to a guy at Apple who took the time to help me. I use Firefox everyday, but apparently the iTunes Store runs off of Safari. All I had to do was download the most recent version of Safari. Literally, that was it. So easy. Link to the new Safari for Snow Leopard:
    http://support.apple.com/kb/dl1569?viewlocale=en_US

  • The iTunes store does not load when I open it

    So I recently had to install the latest version of iTunes after I upgraded to the newest version of iOS on my iPhone 4 (iOS 6.0.1) because the older iTunes version wasn't compatable with the newest iOS version. I had been using a much older version of iTunes becuase every time I would update the iTunes store without fail would stop working. I spent almost an entire day trying to fix it like 6-8 months ago and I finally got it to work with one of the older versions, which was why I was mad that I had to update it again.
    Anyways, the iTunes store will not load at all. Everytime I open up iTunes on my computer (I have Windows Vista) and I try to go to the iTunes store, it never loads. It keeps saying "Accessing iTunes Store" (see image). I have tried to wait it out, but nothing ever changes.
    I have already tried reinstalling iTunes and tried reinstalling the newest version, neither of which helped. I also tried what they suggested at http://support.apple.com/kb/TS4123 but the only item that came up under the Winsock Providers tab was the Apple one.
    Not sure what else to do. Any suggestions?

    That's exactly like saying, "Hey, try this.  It didn't work either.  Good luck!"
    It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

  • Itunes store will not load please help

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    I had the big stupid NoN response from the Itunes store and spent days researching.  Begin at
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    Lotsa good stuff there.
    In the end I found a software conflict with Speedbit's SpeedOptimizer v2.xx   aka  SPO.exe in my taskmanager's process list.
    I found that by watching Norton Firewall complain about stuff while running in ADVANCED mode.
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  • Itunes store will not load stops half way

    Itune store will not load it stops half way I get downloads from itunes but the store will not load it all started after i upgraded to 10.5

    happened to me too.
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    uninstalled tried to install 10.4- NOTHING apparently theres a .itl file that was created by a newer version of itunes (the 10.5)
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  • Itunes store will not load to create a new account

    There are four members of my family.  Each family member has their own Windows user account, three with an itunes account.  I have been trying to create an account for my youngest son for three hours.  The itunes store will not load and gives a "not connected" message. The internet is working fine, and all three of the rest of us can access itunes and the store.  I have turned off all parental controls that could have been messing istore up.  How do I fix this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
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    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes Store will not load again.

    Here we go again. Upgraded to iTunes 10.5, now iTunes Store will not load again in iTUnes. Tried the prior answer in Aug. 17, but does not work this time. Uninstalled iTunes and Apple App. Servce and Quicktime. Reinstalled iTunes from new download. Still not working. Using on XP sp3 machine. iTunes diagnostic says nothing wrong. It connects, but nothing shows in iTunes, just a blank screen. HELP....

    That's exactly like saying, "Hey, try this.  It didn't work either.  Good luck!"
    It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

  • ITunes store will not load. Im at a loss

    For about 3 days now the iTunes store will not load. It merely reaches this point:
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    +Connecting to the iTunes Store.+
    Loading
    +If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar.+
    (note this message is not from Safari it is from the iTunes Store window in iTunes) I have looked at the FAQ on this site and it's best suggestion was to reset the keychain which I have done, and to check that I have the latest iTunes which I think I do. (iTunes 9.0.3 (15)) Yet it has not worked.
    When I try to update my applications for my iTouch it comes up with a message box saying:
    +Could not complete the iTunes Store request. The store may be busy.+
    +Check your Internet connection or try again later+
    As I said I have waited 3 days for the iTunes store not to be busy. I'm fairly new to macs so don't even really know how to go about diagnosing the issue or posting logs for you guys to look at if that would even help?
    So your advice would be appreciated.
    Thanks
    Brad

    iTunes 9+ uses the Safari 4.0.3 or higher engine to connect to the iTunes Store. Check if your Safari is up to date. If you need an update, get it here (be sure to tick the Snow Leopard version): http://www.apple.com/safari/download/
    Also, check in Safari > Preferences > Security and check that your cookies setting is either Always or Only from sites I visit.
    If your problem still persists, look at this document for some solutions: iTunes for Mac: Possible iTunes Store errors, http://support.apple.com/kb/HT1412

  • ITunes Store will not load. Upgraded, diagnostic is ok, can get radio.

    I've upgraded iTunes. I've run the diagnostic and it's ok. I can get the radio stations to play, but the iTunes store will not load. It takes about 3 minutes to "access" and then I get the Apple logo in the yellow top loading bar, and "iTunes Store" in the display area. No other messages. However, when I right click the iTunes icon on my computer (Windows Vista) and run as administrator, I get access to the iTunes store, but my music library has only 15-20 songs in it. Any help would be appreciated.

    Hey, I read another discussion with the same issue and did a winstock reset. I thought it didn't work so I got ****** off an shut the computer down with yet another failed solution. When i logged back in it worked. Finally. I've been with out itunes store for over a month.

  • ITunes Store will not load properly and returns too homepage in seconds

    iTunes Store will not load properly and returns too homepage in seconds what do I do too fix it

    I am having the same problem now, did you ever find a way to fix it?

  • After downloading latest quicktime update, itunes store will not load

    Has anyone had this same problem after downloading latest quicktime update. iTunes store will not load.

    This happened to me today as well post installing the latest version of itunes.   I did a search on google for the error and came across a recommendation to :
    Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
    If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
    Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
    Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
    Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
    Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
    Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
    A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

  • Itunes Store is not loading..can't create an account.=c

    I have read a lot of discussions here to resolve my issue, but I came up with the same result.. my itunes store is not loading. It was working very fine before but now, it really doesn't load. I want to make my newest and first account in itunes store, but it says, "Itunes Store maybe busy. Please check your internet connection".. I have been experiencing this for 1 week now.
    I also ran a diagnostic and it says:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Hewlett-Packard HP Pavilion dv2000 (RR096EA#ABV)
    iTunes 8.2.1.6
    QuickTime 7.6.2
    FairPlay 1.4.10
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.5.2.2
    Apple Mobile Device Driver 1.43.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number ADD5E1CA6820301F
    Current user is an administrator.
    The current local date and time is 2009-09-02 06:30:23.
    iTunes is not running in safe mode.
    Video Display Information
    Mobile Intel(R) 945GM Express Chipset Family
    Mobile Intel(R) 945GM Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {18FD773A-1BC0-448B-A6EA-214EF698B868}
    Description: Bluetooth LAN Access Server Driver - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 03:00:03 1970
    Lease Expires: Thu Jan 01 03:00:03 1970
    DNS Servers:
    Adapter Name: {C7180C43-EAD0-46A8-89D5-CFE98C4D50C8}
    Description: Intel(R) PRO/Wireless 3945BG Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.100
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Wed Sep 02 05:46:42 2009
    Lease Expires: Thu Sep 03 05:46:42 2009
    DNS Servers: 212.77.192.59
    212.77.192.59
    212.77.192.60
    Adapter Name: {0D0E9D39-60BC-4AF4-BA21-8C019D6D8FED}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun May 03 22:17:25 2009
    Lease Expires: Mon May 04 22:17:25 2009
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-09-02 05:33:11.
    Thanks for your help.

    Close itunes
    Check your internet settings.
    Control Panel – Internet Options – Advanced
    Check SSL 3.0 and TLS 1.0
    Uncheck “Check for server certificate revocation (requires restart)”
    Click Apply
    Click Okay
    Open itunes and try again.
    You will need to allow itunes in your security software firewall.

  • The itunes store will not load.  There are no errors, it just loads halfway, stops.  My intethen rnet is working fine.  I can't download any new songs.

    My itunes store will not load.  There are no error messages.  It loads half way, then stops.  My internet is working fine.  I can't download any songs.

    There are at least 20 threads pertaining to this problem (some from last year, one I saw was from 2006). I suggest anyone who visits this thread redirect to https://discussions.apple.com/thread/3223139?start=0&tstart=0. It has the two most popular solutions and anyone with ongoing issues can discuss and/or form an unruly mob there.

  • The iTunes store will not load. what can I do?

    The iTunes store will not load. What can I do?

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • TS1424 downloaded itunes and itunes store will not load

    I've installed Itunes from the Apple website, I need to access my account to deauthorise all previous computers however the Itunes store will not load up,any ideas?

    What I don't get about this community is how come we have to rely on other users to guess how to fix major problem....SHOULDN'T BE Apple's duty to surf these users issues and give the RIGHT ANSWER ASAP!!!!!
    Anyway I got the same problem...app store stuck!
    Anybody? Any Apple technician around no?
    Thanks
    Carlo

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